Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84713 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Clean carpet, no residue, fair price. Thank you.

Report a concern   February 2, 2022 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Fast, professional, reasonable price

Report a concern   February 2, 2022 — Rated 10 out of 10 by Kris Williams Zerorez Phoenix
What do you like about our products and services?

Do a great job getting stains out. Your technicians are polite and knowledge.

Report a concern   February 2, 2022 — Rated 7 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

We have used zero Rez in the past and it has been great. We schedule a tile and carpet cleaning and they didn’t meet our expectations. When the technician left he had me look over the tile. I asked him what there dark spots were and he said they were just wet and would be fine once they dried. After several hours they were the same. We called back and were told a second technician would be out the following day. The second technician addressed all of our concerns and was fantastic. We did find out that the first technician didn’t seal the grout like we paid for, which is concerning because if we didn’t call back we would have never known.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Cheryl Books Zerorez Phoenix
What do you like about our products and services?

My carpet looks good as new. The technician was very professional.

Report a concern   February 2, 2022 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and professional and my carpet looks great!

Report a concern   February 2, 2022 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Wish the carpet was not so wet when done!

Report a concern   February 2, 2022 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The guys (Keith and Marco, I believe) did a really good job. The last time I had Zerorez, I really wasn't that impressed. I definitely was this time. Everything felt really clean and next time, I won't be so hesitant.

Report a concern   February 2, 2022 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Great product, really cleaned carpets and great service from my Tech.

Report a concern   February 2, 2022 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Zero Rex representative was friendly, knowledgeable, and efficient. Great job!

Report a concern   February 2, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very professional and efficient.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Angela Priore Zerorez Phoenix
What do you like about our products and services?

W liked the ease of scheduling an appointment online. Your technician, David, was prompt (he notified us that he would arrive in 5 mins), courteous and knowledgeable about the service. Was sure we were happy and didn't have any concerns before he left. Cleaned up after himself and left everything in excellent condition. The carpets are very clean, soft to walk on and like the fact that the cleaning product is non-toxic. This is not the first time we scheduled your service, we are and have been customers for awhile and would highly recommend your services.

Report a concern   February 2, 2022 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Your tech Tim was polite, friendly and did an excellent and thorough job cleaning my carpets and tile.

Report a concern   February 2, 2022 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Your rep was beyond amazing! He was kind, courteous, friendly, knowledgeable, respectful, did an amazing job. He truly went above and beyond!

Report a concern   February 2, 2022 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

We received same-day service and a thorough cleaning by an excellent representative! He was professional, nice and did a great job cleaning!

Report a concern   February 1, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

The gentleman that did my rv was very helpful and amazing job that he did

Report a concern   February 1, 2022 — Rated 10 out of 10 by M.I. Zerorez Phoenix
What do you like about our products and services?

easy to schedule and professional

Report a concern   February 1, 2022 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Because it work

Report a concern   February 1, 2022 — Rated 10 out of 10 by Kathy Laframboise Zerorez Phoenix
What do you like about our products and services?

From scheduling to payment, out interaction with this company has been very professional. We had several areas with stains. We are pleasantly surprised that the stains have been removed. Thank you!

Report a concern   February 1, 2022 — Rated 10 out of 10 by Marie Vela Zerorez Phoenix
What do you like about our products and services?

Service was professional and efficient. The employee was friendly and responsive to any and all questions. Will definitely be referring and using them again.

Report a concern   February 1, 2022 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

The technician was very polite and efficient. Our carpets look so much better. Our son highly recommended your services!

Report a concern   February 1, 2022 — Rated 10 out of 10 by Jane Evans Zerorez Phoenix
What do you like about our products and services?

Very happy with the knowledgeable technician
that worked at my home. David knows his job
and a very pleasant smart gentleman.
Thank you!!

Report a concern   February 1, 2022 — Rated 10 out of 10 by Meghan Keough Zerorez Phoenix
What do you like about our products and services?

East to work with, great cleaning and professional tech!

Report a concern   February 1, 2022 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Technicians were very knowledgeable and friendly. They were also able to get stains out that another company could not!

Report a concern   February 1, 2022 — Rated 5 out of 10 by C.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’ve used you're services in Utah and had amazing experiences. Frankly, the technician was not as friendly and professional as the ones I had in Utah and I didn’t see nearly as much of a difference in the cleaning as I have in the past. The tile floors look no different at all. The edges and corners, where they were the most dirty are still just as dirty. I saw some improvement in the carpet and upholstery but not like I have with my other zerorez experiences.
And I can’t prove anything at all but I’m missing a Diamond ring and the only person in my room other than my fiancée and I was your technician. All I know is it was there on my dresser in a jewelers box and now the box is there and the ring is not! I have looked high and low for it but it has been missing since the day he came.

Report a concern   February 1, 2022 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The technician was very helpful and friendly and did a great job cleaning our bathrooms, shower and couches.

Report a concern   February 1, 2022 — Rated 6 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't like when you get a quote but then the service person tries to sell stuff which literally doubled the cost.

Report a concern   February 1, 2022 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Our service man was fast, thorough and courteous!
Our carpets look great!

Report a concern   February 1, 2022 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

They did a fantastic job. My area rugs look brand new. I highly recommend Zerorez.
Thank you

Report a concern   February 1, 2022 — Rated 10 out of 10 by Catherine Lara Zerorez Phoenix
What do you like about our products and services?

Thank you


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