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based on 84713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys were early on the job. Very nice guys and very efficient. The carpets dried within the time frame I was told. I called on Monday and my carpets were cleaned the next day. Very happy with the results.
The carpet cleaner who came to our apartment yesterday (I cannot remember his name) was just wonderful! He took the time to show the stains, and explained how to best eliminate them. We have used ZeroRez in the past and will continue to in the future! In fact, we already have our next appointment scheduled!
Carpet is soft, not crunchy. Smells clean.
The two gentlemen were very knowledgable and informative about their company. Explained everything on how they are different from other companies, leaving “zero residue” behind. Professional and polite, respectful, both wore masks the entire time. The carpets looked much cleaner, dried by the next day. I will use them again in 6 months for sure. You can tell these two take pride in their jobs.
no chemical smells
Cleaners were prompt, professional and courteous. My mother commented how nice they were. My first time using Zerorez and will be my first call for future carpet cleaning needs.
I like the Zerorez process and that the carpet stays cleaner longer. Cody is a good technician.
Spots and dirt remained
Great work!
Radio, the guy was fast but he did a great job. It looks fabulous.
Quick, on time, looks great!
Thorough and Fast
Very quick and prompt, clean.
great quality and professional
I'm extremely happy with how well the carpets Zerorez cleaned turned out. There were lots of stains and soil from dogs and children. Zerorez removed the pet urine and cleaned the food and dirt stains. Thank you!
Clean, safe and effective
Ease of scheduling, tile looks like new
Great service. Carpet looks amazing. Technician was super friendly and very professional. Will be using Zerorez for all my cleaning needs in the future.
Very professional and thorough.
Everything. Ease of setting up an appointment, timely service, technician (Spencer) was great! He explained the process, was polite and courteous, and efficient.
Friendly, customer oriented, thorough.
Service technicians are very polite, informative
Getting the appointment was easy and they were able to schedule me within the week. The gentleman that came out was very knowledgeable, very polite, friendly and professional. The job he did was awesome! My carpets look like they are almost brand new again. Some areas they will never be able to change/fix are heavy traffic areas. Like around our bed, it's been walked on, smashed down, and the rest of the room has been kept brand new by furniture covering it. But even with that, it looks great and heavy traffic areas are barely visible! I would reccomend Zerorez over and over again. Have used them in the past and will use them again in the future.
great service
Your services are good, efficient and courteous. Very satisfied all the time.
Dillon was very professional and thorough, as well as being very personable.
Great communication
Polite and efficient tech
(Some spots still remain on carpet)
carpet cleaning was very good. Negative: I felt the 25 dollar charge for coming to my home was not needed. Planning a trip in my direction with customers in your no charge zone would have made the extra cost not needed.
Ramon was very thorough explaining the products & services. My daughter-in-law has asthma & the products used did not affect her.
The carpet is the original carpet in 2005 home. Been cleaned once professionally (very bad wet carpet for days) & twice renting a machine from grocery store. Ramon made 17yr old carpet look like new! It dried on ONE DAY!
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The technicians were super friendly and did a great job!