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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First it is a great carpet cleaning process with the treated water that you use.
Next is how wonderful you train your really good staff.
Ramon was our rep and he is very professional and a hard worker and we are thankful for his service
The best carpet cleaning and service
Isabella. And tech Mike got it done Fantastic work ethic and Professional service. I wanted to offer Mike your tech a job at my company. #He was that Good!! Make sure you compensate him well ! With his wokr ethic And level of Loyalty to ZR. Was exceptional you are lucky to have a Tech who expressed your company values and Quality of service as Mike! I couldn't be be more Satisfied with the outcome or your tech. Great Training on your part and Quality of Serivce Good Job!
My house smells wet. After 36 hours.
Easy to schedule and the job is always done well!
Harold, our technician, was wonderful…very professional, gave us explanations, helped us move a few pieces of furniture, and just dud an awesome job. The carpet feels great, and I know it’s clean.
Carpet is not overly wet & doesn’t dry crunchy .
Spot was never addressed, carpet smells terrible and was wet for over 24 hours
Robert H is the best. Prompt, courteous and and prices are fine. He gets out carpet spotless and if there is an issue, always comes back out. The best!
Both technicians acted professionally throughout the time that they were at our home. They made sure to do a thorough job of cleaning our carpet. They took care with our furnishings while they were here.
Knowledge, attitude, promptness and thoughtfulness.
Tyson was great to work with! What a positive employee and he was very helpful.
Excellent service, professional and friendly
Got out stains I didn’t think would come out, got rid of smells.
You try and put a better effort toward getting the rugs clean. Our technician was good.
I like the fact that no chemicals are used in your cleaning product; and that you don't have to "soak" my carpet to get it clean.
All of the stains and dirt were removed, no residue no odor. Technician was extremely professional and friendly
We really appreciated the fast service we received and the advice given on the best way to treat the carpets. We were moving and your team made this super easy to get marked off our list!
I have used Zerorez for a long time and I have never been disappointed with their service. The communication is clear and consistent. The employees are all so courteous and pleasant! They make the carpets clean and fluffy and the floors sparkle! Thank you!
Cleaning results are always great.
I love how clean my carpets look even though they are old. The technician did a great job listening and removing spots that I was concerned about. I appreciated his information and his hard work.
Always do a great job
They did a great job.
Too much up selling
Prompt service
Trevon, the carpet cleaner, was polite and efficient. The work was done faster than I expected.
Spencer did a fantastic job and our carpets look great!!!
DeAngelo D was great! One of the most friendly and helpful technicians we’ve ever had! We had our couch cleaned on Tuesday and sadly there were a couple spots that still felt a little weird so we called you guys back and you sent DeAngelo and he did an amazing job! Would recommend him any day!
On time, quick, friendly service. Carpets look great too!