Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84691 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Brian Ivener Zerorez Phoenix
What do you like about our products and services?

The technician was very thorough and did an excellent job, I highly recommend Zerorez.

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Always on time, great results. Honest on pricing

Report a concern   June 30, 2022 — Rated 10 out of 10 by Patricia Sheets Zerorez Phoenix
What do you like about our products and services?

Gavyn Dusharm was absolutely fantastic. He was informative, paid attention to detail, thorough. Highly recommend. Will be requesting him for any future service.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Nancy Beveridge Zerorez Phoenix
What do you like about our products and services?

You do not use soap

Report a concern   June 30, 2022 — Rated 7 out of 10 by S.A. Zerorez Phoenix
What could we do to improve?

Get all stains out and don’t leave stains on the driveway from van .

Report a concern   June 30, 2022 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

I was very satisfied with the outcome of my carpet. The technician was very friendly and asked if there was any place on carpet where I had some concerns.
He was also very professional. I will be coming back to Zerorez when I need carpet clean again.

Report a concern   June 29, 2022 — Rated 5 out of 10 by N.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The discoloration of the high traffic areas didn’t look clean. I’ve used other companies who charge less and can get the traffic areas looking cleaner.

Report a concern   June 29, 2022 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great technicians!

Report a concern   June 29, 2022 — Rated 10 out of 10 by Cynthia Richards Zerorez Phoenix
What do you like about our products and services?

Best decision I have ever made. Professional, on-time, careful, and the end result was spectacular. We will use this company again and again.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Rachel Cordova Zerorez Phoenix
What do you like about our products and services?

Cody was great!

Report a concern   June 29, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and quality is great.
A little pricey with the add on rooms.

Report a concern   June 29, 2022 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Great communication. Professional. Timely.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Jennifer Watson Zerorez Phoenix
What do you like about our products and services?

Products used seem healthier with less chemicals than other companies’ products. Plus, the technician was very knowledgeable and took the time to be sure what type of material was involved to be sure he didn’t do damage and let me know what other items we had they could be cleaned in the future.

Report a concern   June 29, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

I've had good luck with Zerorez.
Cleans up fine
Cleaners are very polite and always explain what they are doing

Report a concern   June 29, 2022 — Rated 9 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Courteous, fast and clean.

Report a concern   June 29, 2022 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

We like that there are no soaps used. We like that the technicians are friendly, efficient and helpful.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Michael Huffaker Zerorez Phoenix
What do you like about our products and services?

The professionalism of the technicians, the quality of service, and the results!

Report a concern   June 29, 2022 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The technician was right on time and went right to work. Very professional and did an excellent job. This was a floor tile cleaning. The only drawback is it is very hard to know what your final price will be until the job is started. The price was more than quoted and I think the tech should have mentioned this before he started, I was informed once the job had been completed, this is why a 9!

Report a concern   June 29, 2022 — Rated 9 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

The carpet is clean when you are finished.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Rick Neiner Zerorez Phoenix
What do you like about our products and services?

I think the product was fine but our technician Was super helpful! He answered all our questions. Helped us understand how to talk with the property management company. He is the reason I give y’all a 10/10

Report a concern   June 29, 2022 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

The technician, Scott, was approachable and able to answer all of my questions. Also, he did a great job of cleaning my carpets.
Please give him a raise! I thought he was the franchise owner because he was very professional and responsible.

Report a concern   June 29, 2022 — Rated 7 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

The transition from our carpet to the tile is still dirty. Higher traffic areas did not get clean! Must be the process that you are using.

Tim Last name removed
Phone number removed

Report a concern   June 28, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Jake was awesome and really cared about getting the pet odor out of my carpets.

Report a concern   June 27, 2022 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Cesar J was excellent, he was friendly and efficient and we will definitely use them again

Report a concern   June 27, 2022 — Rated 10 out of 10 by B.I. Zerorez Phoenix
What do you like about our products and services?

Service was outstanding

Report a concern   June 27, 2022 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Michael was very friendly and conscientious. Our carpet looks terrific. Thank you!

Report a concern   June 27, 2022 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

great technician, fair pricing

Report a concern   June 27, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

No chemical residue

Report a concern   June 27, 2022 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, efficient. Friendly associate.

Report a concern   June 27, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The service person is wonderful


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