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based on 84690 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We received great service from Jennifer !
Matt was very knowledgeable, considerate and professional!
Thorough work !
Staff is always friendly and professional.
Fast and carpet look
We had our carpet cleaned and we were very satisfied. Ceasar was upfront and talked with us and showed us what products are used and he did his job!
You are expensive; otherwise fine
Great techs and all ways a great job
Technicians are always on time and sometimes early ! I've my carpet's cleaned by zerorez for years and just tried the upholstery cleaning on my sofa - very satisfied with the results.
Rob was the best technician we've had with Zerorez.... And we've been using Zerorez for 7 years!!
Clean carpet
The fact that the complaint was listened to and you made it right.
That there is no residue and faster drying
I like that the carpet is clean and not crunchy from products. The employees are also very nice to work with.
I requested to have my technician wear a mask and when he came, he asked if he had to and was commenting how the job would take a while and wearing a mask would be challenging. I thought asking me if he had to wear it and commenting his thoughts of being against it were extremely unprofessional. Isn't the customer always supposed to be served upon their requests?!? Covid still is spreading and I needed to protect myself and household.
The gentlemen that took care of my carpet cleaning today was great. Above and beyond
Everything looks so clean! Love it!
The gentleman was very friendly an explained what need for the rugs .
Technician was professional, on time, and did a great job.
Friendly and they do an excellent job.
John was very professional & did a great job!!
Great job! The guy was so nice and thorough. Will use again.
I had a perfect experience with Zerorez. From the first line of communication to the time they were done with their service, they were extremely courteous and accommodating. Highly recommend.
No soapy residue with clean carpets. Dries quickly.
No chemical smells!
So clean without soap residue. Friendly staff. Best bang for my buck
Spots that I thought would be removed easily are still there. It was a quick in and out job.
I called for cat pee and poop stain removal. I pointed out the corner of the areas to be treated. However, the Tech did not make any efforts to try. Very disappointed and waste of time and $$.
Best form we have ever used for carpet cleaning. Your employer was on time, polite and professional. He did a great job
Technician was very polite did a great job.