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based on 84691 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional; great work and services. We will continue to use Zerorez!!!
On time, personable, knowledgeable, good products, fantastic job. These guys are good and they guarantee their work. You’re not happy? They clean it again! Great job guys!!!❤️
Not happy!!! When you came back the second time, I showed your technician my white paper towel that I used to clean an unspecific spot. It was filthy. He said that my problem was from my cats. The spots that were white is where I cleaned their throw up before. When I had four cats, you clean it beautifully in that area. After the carpet dried the second time, I cleaned another area and the same thing, it was filthy.
I don't understand why you couldn't clean it better. This is the traffic area only, the rest was fine.
I will clean it myself or I will call someone else.
By the way, when I was in the carpet business, I highly recommended your company to my customers.
Nice, professional, helpful technician, fair price.
The service was awesome, called in the morning and had service the next day. Technician was very courteous and did a wonderful job.
The Tech was very professional and courteous. Carpets were cleaned and feel clean without the crunchy residue. Happy with service and will use Zerorez again.
Hard copy of charges of services clearly shown in advance of appt and start of the job
Rugs are clean. Technician went over an especially stained area when I asked
Our Tech Trey was absolutely awesome! He took the time to understand what we needed and took his time making sure our needs were met. Our rugs came out gorgeous!
Great job and friendly employee
Always clean and friendly techs. Always on time and no surprise fees
Kind and knowledge staff that was especially nice to my dog.
My carpet and tile look old great! Feels clean.
The service was quick and quiet. The service rep was professional. I will use Zerorez again
Technicians are knowledgeable and product is safe
Zerorez did a a great job cleaning my carpets. They are fresh and free of dirt and smells.
This was the first time we have used Zerorez. The carpet came out very nice. Our technician was very professional and did a great job.
Your services are 👍
Carpets are fine. Couch a bit striped look. Thought it was wetter in spots but not so. Young person learning could do a better job.
Quick and efficient...
Great product. We love getting carpets and tile cleaned by Zerorez.
Zerorez carpet cleaning technicians are prompt, efficient, courteous. I recently moved and the Zerorez technicians cleaned all the carpets and steam cleaned the ceramic tile floors. They did a fantastic job ! My carpeting and tile floors look like new!
the technician was very thorough and did an excellent job. I am pleased with the results.
First name removed Y
Very pleased with Zerorez experience, from ease of making appointment (including cost estimate) to the professional job by the cleaning personnel. The difference in the appearance of our tile flooring before and after cleaning was amazing. And all done at a reasonable charge.
Highly recommend Zerorez.
I have used the company for years and wouldn’t choose anyone else. The technician was prompt, professional, very friendly and covered every detail.
Customer service and cost
The service was great except there is a film left on the tile after cleaning. The carpets seem fine but i can see foot prints left where we walk on the tile throughout the entire home
They were courteous, friendly and very knowledgeable. They did a good job and left.
I was impressed. My carpet looks great! No hidden fees!
Dependable service
Show up on time
Carpets are fresh, clean, and fluffy
professional appearance and informed the client when they were coming. walls were protected while cleaning carpet and . I was asked about stains and areas of concern. The carpets were well-groomed. I was pleased with the service.
Scott, the technician, attention to detail was wonderful and he went the extra mile. His attitude and willingness to delight us, the customers, were a big improvement over the last technician from Zerorez. Results pleased us.