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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning guy was very friendly and efficient.
Courteous; clean; efficient; thorough; knowledgeable
I wasn’t as happy with the overall dirt removal this time. After it dried there were still traffic corridors that are darker than the less traveled areas. That hadn’t happened before
Friendly…reminded me of the 30 day guarantee if spots reappear. Dried in the time he stated.
It didn’t leave a stench smell.
Joshua was very polite and professional and did a very good job
I truly like the concept of zero residues in cleaning my carpets and upholstery. Also, each time I have had Zerores come into my home, the technician has been informative, helpful and friendly. I appreciate good people.
Awesome job
David did a great job on some very problem areas
On time and very pleasant!
Service is good...carpet looks good..dries fast....no detergent or chemicals.
A great job
my carpets needed stronger cleaning agents in certain areas
We called this company after it was recommended to us by a friend. We are so happy that we called. The gentleman that came to the house was very polite and punctual. He informed us what exactly he was going to do and what he was going to use on our tile floors. The floors look brand new, and I am sure the new home buyer will think the floors are new.
I would recommend them as well especially if you have tile floors and want to make your floors shine like new if you are moving out as your final clean out service.
Quality work and service.
I was told that I would get before and after pics and I didn't. I requested that not the A/C stay on but the fan start on and it wasn't. The ceiling fans were on but that didn't cover the entire house. I was hoping that they would recommend a neutralizer for the pet urine, but they didn't. We have a senior dog that hit potty pads but had fun offs. I called and asked about these items and no one called me back. They commercials say that they don't leave the carpet crunchy and crispy and it was rather crunchy and crispy. I was moving out of a house and hoping that they would of done a better job. I just hope I don't get charged for the property mgmt to do it again 😫😖
Tried to get auto radio and none in stock. 1/2 hour going in circle. Am going to cancel sirius.
Prompt and availability.
I wanted my tile floors and grout cleaned and the rep said he could do it but my grout looks just as bad as it did before it was cleaned. Plus the rep missed spots so the floor looks really spotty. I'm very disappointed with zerorez and wouldn't use them again or recommend them to anyone.
I honestly don't think zerorez should be cleaning tile or grout because it doesn't work.
The only resolution to make things right
at this time is to refund my payment because a second cleaning will not work. Tile and grout need a specialized cleaning, not steam cleaning and he should not have led me to believe otherwise.
Good job
How clean carpet gets and the professionalism of employees
Josh was wonderful! On time, professional & explained cleaning procedure to me prior to starting.
Quick and friendly service. Carpet dried quickly.
I didn't realize there is no scrubbing of carpet at all. There is still a black mark on the carpet not from traffic area..
It was easy to schedule and Kavo was wonderful. He was professional and polite and very efficient. He explained clearly what the process was and asked good questions so that we could decide what best to do. I would ask for him again next time I schedule.
I like the way it makes my carpets look new Mo was a very nice young man. Everything was great
I appreciate the honesty and the tech not trying to oversell me on treatments I really didn't need. I will be using Zerorez on a regular basis.
The tech arrived on time, communicated clearly about the options for cleaning my carpet and was professional and kind.
It is fast, you can see visible difference in carpet appearance during cleaning, dries quickly, no annoying smell, very professional employees, very courteous employees.
Carpet was clean. Tech was very professional

Friendly and knowledgeable staff, competitive pricing, easy scheduling process