Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85354 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2023 — Rated 10 out of 10 by Mikayla Fields Zerorez Phoenix
What do you like about our products and services?

Great and knowledgeable staff. Carpet looks amazing!

Report a concern   April 20, 2023 — Rated 4 out of 10 by B.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is stiff after cleaning.
Some areas soiled area not completely clean.

Report a concern   April 20, 2023 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Cody was awesome. He explained everything and was very professional

Report a concern   April 19, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

We had a very thorough cleaning this time. Techs took their time and took time and didn’t rush

Report a concern   April 19, 2023 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable technicians who get my carpets looking like new.

Report a concern   April 19, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals and fast service

Report a concern   April 19, 2023 — Rated 10 out of 10 by M.Q. Zerorez Phoenix
What do you like about our products and services?

Easily to schedule, they explained the cleaning process in detail and the results of clean carpet and a clean sofa look great!

Report a concern   April 19, 2023 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, punctual, resonally priced!

Report a concern   April 19, 2023 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Great service and so simple to book !

Report a concern   April 19, 2023 — Rated 7 out of 10 by L.M. Zerorez Phoenix
What could we do to improve?

More concentration on high traffic areas and less concentration on getting in and out as fast as possible. More concern for a customer’s home (less bumping into walls, leaving hardwood floors free of spills, and not leaning equipment on walls and screen doors.)

Report a concern   April 19, 2023 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Tyson was an excellent technician. He was thorough, courteous, and very professional. Thank you very much!

Report a concern   April 19, 2023 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The representative was friendly and efficient. He did a great job on the cleaning of our carpets.

Report a concern   April 19, 2023 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Good service Luis

Report a concern   April 19, 2023 — Rated 10 out of 10 by Krista Rubio Zerorez Phoenix
What do you like about our products and services?

The tech was friendly and very and share very great info on how to maintain my carpets ! Thank you so much!

Report a concern   April 19, 2023 — Rated 9 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Tech was very friendly and conscientious about his job.

Report a concern   April 19, 2023 — Rated 10 out of 10 by J.L.F. Zerorez Phoenix
What do you like about our products and services?

Jason Cordova did a fabulous job!!!@

Report a concern   April 19, 2023 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

On time
Courteous
Great job
Knowledgeable

Report a concern   April 19, 2023 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Very good product. Excellent customer service. Took the time to help my carpet look the best possible.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Theresa Gardner Zerorez Phoenix
What do you like about our products and services?

I got my carpets cleaned yesterday sorry to say it was a terrible job and have used them twice before but they came back out today and redid the whole job and it’s great now

Report a concern   April 19, 2023 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

Everything! Alex. our technician, was professional and kind! Explained everything thoroughly and even gave tips of maintenance. Service was affordable!

Report a concern   April 19, 2023 — Rated 10 out of 10 by Jerry Storey Zerorez Phoenix
What do you like about our products and services?

On time and did a thorough job

Report a concern   April 19, 2023 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Moe was professional, courteous, explained the process, was detailed in his work, and clean. Tile, grout, area rug looks nearly new.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Flora Sage Zerorez Phoenix
What do you like about our products and services?

Fast, Efficient and Professional.

Report a concern   April 19, 2023 — Rated 5 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I love your product, and your technician was very good. I would like to continue using you but you charged $25 "out-of-service area" fee for Gold Canyon. I see your vans out here a lot. If we are too far you could only come out 1x a week, or 2x a month where you have a full day. I have to believe the fee is just an opportunity to charge more.

And then you charge me double for an oversize room fee. The room is 27x12. That's outrageous to me.

Report a concern   April 19, 2023 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Timely, friendly, job done well

Report a concern   April 19, 2023 — Rated 10 out of 10 by Erin Ingalls Zerorez Phoenix
What do you like about our products and services?

Paul and Caesar did an amazing job! Our carpets look beautiful!

Report a concern   April 19, 2023 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Prompt. Pleasant technician. Thorough job. Mentioned other services they could provide.

Report a concern   April 19, 2023 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy and the service was fast, convenient and super effective. Carpets look great!!

Report a concern   April 18, 2023 — Rated 9 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Always very clean and fresh!

Report a concern   April 18, 2023 — Rated 10 out of 10 by Brenda Lane Zerorez Phoenix
What do you like about our products and services?

Great service, fast and did a great job!


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