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based on 84677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was very informative, very professional, and did a great job my area rug.
Great customer service and the products worked well at clean my carpets and eliminate pet urine spots.
Super clean bathrooms and showers! Zerorez works!
Great people.
Great service.
Awesome tech to work on the spots to make tge carpets shine.
Great care and concern.
Thanks
The technician was amazing! Thank you! Great job!
I thought at first the carpet looked clean but today it still looks like there’s dirt on the surface. Sorry but I did not like the cleaning process you use.
I love Frankie!!! He was more than Great!!!!
Product that you use was excellent on getting rid of our pet stain and the technician that came out was very knowledgeable and friendly.
Perfectly clean, no residue!
Robert did a great job
Showed up on time. Did a great job.
Every Zerorez tech that has cleaned my carpets displays professionalism, courtesy and a practiced skill in carpet cleaning. I have depended on Zerorez once a year for the past 4 years and probably every other year for at least the past 16 years. I see no reason to experiment with other carpet cleaning companies.
The people are friendly, curteous and know carpeting. My carpets come out very clean and look great. I have also had my grout cleaned and that was also a good job.
Customer service is amazing, scheduling is so easy and they have a flexible schedule. I love how clean my carpet is after. No crunchiness or weird odors. I have been using Zero Rez for years and will continue to use them and recommend them.
Just wasn’t satisfied with the stain removal. Even the small stains in the carpet were not removed.
The grout cleaning was incredible, but that's not what I originally hired you for. It was to clean one room in my house and remove pet odors in multiple locations. That job was disappointing. The worst spots didn't even look as if they were treated. We had you do our upstairs awhile ago and the results were amazing. This time I spent way to much money for one room of cleaning and my problem still exists.
your personnel was great!!
Eco friendly
Very personable cleaning personnel. BUT he could have been a little MORE thorough...he seemed to be in a BIG HURRY! FOR the most part, he did a GOOD job.
We have used ZeroRez for years and, since we have pets, successful odor removal is a huge reason we keep coming back to you. However, this time, I can still smell the urine in the living room. NOT as good a job this time and I'm disappointed.
The carpets are not very wet when you are done cleaning them and they are very clean. Service is fast and friendly staff.
She was perfect, on time, answered all my question. Great job!
We love ZeroRez Phoenix! Upfront, fair pricing. Great specials. Always very professional, nice technicians. Great results.
Great job, carpet looks very clean and dried quickly. Thorough, professional, and very friendly technicians.
Courteous, friendly service by Trevan. Floors look great!
The gentleman that came was extremely professional and polite. Can’t remember his name but he represents the company well and did a great job and was very cautious with the equipment to ensure no damage occurred to the walls! 5 stars and will definitely recommend to family and friends on the future
I have used Zerorez for years. They are always professional and do top quality work. I have had Zerorez clean my carpets, furniture and grout several times and am always happy with the results.
He was on time and was very informative about your products.
We needed our carpet cleaned before moving out. Zero Rez scheduled an appointment quickly and did a great job on the entire house including the stairs. We will definitely use them again if they service our new area.

Arrive on time.
Respectful.
Explain products used.