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based on 84676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was awesome
good customer service, excellent cleaning results
Dependable, professional in a timely manner
You said what you would do and when and then did just that
great attentive service
Convenient, and reliable
I am very happy with my results! Our carpets were in pretty bad condition and our florr tech left them nearly new! The floors dried rather quickly almost totally by the end of the day, and no more stinky smells! The only thing I would say is we were caught off guard by the price change. We were quoted $112 for two floors but were charged $150+ due to being on the third floor. The fee is a big difference and may have swayed our decision but I would have appreciated knowing about this in advance. Luckily we had the funds to cover the extra cost. Overall for the work that was done we are happy!
Robert was very knowledgeable about what was needed to clean up my carpet. He arrived on time, got right to work and it looks like new!
Frankie did an excellent job cleaning the floors. Would definitely recommend zerorez.
Very fast and efficient service. They are so detailed and customer oriented..our carpets look brand new!
Luis did a great job!!
David was able to eliminate most all coffee stains. If he had cleaned under area rug on main carpet it would have been perfect.
We will use you again at later date.
It looks great but smells weird.
The carpets are clean and fresh without using chemicals.
Gabriel did a great job. The carpet in the TV room is old but now it looks new. He got out pet stains in the master that hadn't come out before. thank you
The gentleman who came out I felt was professional, honest, and efficient
We liked the Zerorex service. The carpets look very good and clean. Will use services again.
Excellent service. Arrived early. Jordon was very professional and answered all my questions.
Our tech did an amazing job! Our carpets look fresh, bright and clean once again!
I like the fact that you don't use chemicals and the fact that your technicians are very professional and respectful.
Luis did an amazing job! He was prompt, friendly and did an outstanding job.
I have called and left a message and now 24 hours later nobody has responded.
Felt it was a bit rushed
Love the results, love the customer service, and I loved our technician.
Was on time, did great job, very professional.
They were very friendly, my husband had the best conversations about carpet. My sofa was awesome.
Excellent service!
Fast, cleans well and doesn’t smell
Customer service and professionalism!
Customer service was great