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based on 84677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet stains in 2nd bedroom remain. A consult about the stains might have been warranted.
2 upholstered chairs I booked did not get done…..got the impression the tech was making excuses, and had no interest in cleaning them!
Vacuumed thoroughly before service with my Dyson…..and again when dry, and picked up a disturbing amount of dirt.
Carpet is one year old top of the line Stainmaster from Home Depot…..no kids, no pets!
The service I received was excellent - beautiful job.
No smell / scent left behind. Carpets stay cleaner longer.
I was very pleased with Zerorez service. They confirm and show up on time. They did a fantastic job on cleaning my carpets. They look brand new. I would definitely recommend them to others.
No chemicals
The customer service was excellent. The chairs look really good.
They contacted us when they got a cancellation, so the job was done earlier than expected!!! Our carpet looks amazing, they were able to get out a stain that we just couldn't get rid of. It dried in no time. Very happy!!!
The gentlemen were courteous and excellent. My carpet looks great.
Nice friendly service
They did a great job with beautiful results.
Technician was friendly, knowledgeable, and efficient. He was also on time which was greatly appreciated.
Employees are very professional and they do a great job. Carpet looks great!
Good job and friendly service.
Service was the best. I will be using Zerorez Phoenix from here on out. Service was very professional and on time.
My cleaning person was great and fast and nice
Your pricing is very reasonable and I believe you use non-toxic chemicals.
Very professional and friendly employees !!
Seemed to clean the carpet very well even getting up an old, oily stain.
Broken machine, shower edger???
Amazing and fast
Beau did an outstanding job. Also very personable and hard working. I definitely will have him back next year.
Very pleased with response and complete work.
I am very happy with the results from Zerorez. The process was faster than I expected. The carpets look great. Cody was lovely; very professional, personable and patient. He explained the process to me, made me feel comfortable and had me look in and confirm the results of the process as he was doing it. I will use Zerorez again and will be asking for Cody specifically.
Excelent.
My carpet looks amazing. It is 21 years old and looks like new. I like how efficient the worker was and did a fantastic job.
Service technician was clean, friendly and asked if I was satisfied with the work.
The service was fast and the rugs look great.
He explained everything very well. We were given a window between 11-1…he showed up at 10 and fortunately we were ready for him! He was very polite when asking if he could start early, so if we weren’t ready, I feel he would’ve been ok with that.
We asked about adding in the hallways and figured it in the quote and threw in an extra area for free…not a big area but still!
We will definitely be using them again.
Matthew did an outstanding job. He was thorough and everything looked amazing when he was finished.