Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84676 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2023 — Rated 10 out of 10 by Eric Hopkins Zerorez Phoenix
What do you like about our products and services?

Alex did an absolutely amazing job and is a genuinely nice guy. We thoroughly enjoyed having him in our home. He was great around our pets and children, who can be challenging to maneuver around, especially when coming in to perform a loud, disruptive service. The quality of service was excellent compared to carpet cleaners we have used in the past. Everything was explained to us before work began so we understood exactly what we were getting. Our carpets look amazing, much better than they have after previous treatments. The cost was very reasonable, even compared to lower quality services. I highly recommend Zerorez and will absolutely use them again in the future!

Report a concern   June 7, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   June 7, 2023 — Rated 8 out of 10 by N.M. Zerorez Phoenix
What could we do to improve?

You need to be upfront with the extra surcharge for coming to Florence Arizona.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Cherylyn Strong Zerorez Phoenix
What do you like about our products and services?

Staff expertise and behavior.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Sherrie Petranovich Zerorez Phoenix
What do you like about our products and services?

Your employee Rib was the best. On time, did a great job, very personable and professional.

Report a concern   June 7, 2023 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

I did not expect my ceramic tile; 20 yrs. old to become almost new again? Thanks

Report a concern   June 7, 2023 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an excellent job cleaning my tile and grout. Technician was on time, courteous, and did a very good job.

Report a concern   June 7, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Well mainly how clean they get my carpets.

Report a concern   June 7, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Service was excellent, on time did an excellent job Carpet man was very informative and did an excellent job
Very pleased and would recommend Zerorez in the future

Report a concern   June 7, 2023 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

great work, done quickly. Jeff was great.

Report a concern   June 7, 2023 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

We had Ryan as our guy he was very polite and knowledgeable. he did an awesome job on our tile, our cloth recliner, 2 small rugs and an area rug. This is our 3rd time and we will only use Zerorez Great Company. The Boyles

Report a concern   June 7, 2023 — Rated 10 out of 10 by Delynne Bock Zerorez Phoenix
What do you like about our products and services?

My 15 year old carpet is brought back to looking new.
I received a call that my technician could arrive early and Jeff was very professional and did a beautiful job

Report a concern   June 7, 2023 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

You are reliable, and you do a good job constantly.

Report a concern   June 7, 2023 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Cleaned our tile and especially the grout so well they looked almost like when they were laid years ago. They guys were great. Told us what they were going to do before starting and took care not to damage our house or anything in it. Plus they were pleasant.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Nancy Hostetler Zerorez Phoenix
What do you like about our products and services?

Everything from how quickly the floors dry to how great the carpets look. Customer service is fantastic. Highly recommend Zerorez to anyone.

Report a concern   June 7, 2023 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Ashley did a wonderful job of cleaning our filthy carpets. They don’t feel crunchy just soft!! Thank you Ashley

Report a concern   June 6, 2023 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Our tech, was efficient, courteous and punctual, I will be asking for him to be sent going forward. The carpets are clean, and look wonderful. I will now call zero res, for my future cleaning needs. Highly recommend this company.

Report a concern   June 6, 2023 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Quick response for service. Professional, polite technicians.

Report a concern   June 6, 2023 — Rated 8 out of 10 by C.C. Zerorez Phoenix
What could we do to improve?

Agitator more han once on spota. Člana bejind doiors.

Report a concern   June 6, 2023 — Rated 10 out of 10 by Nancy Steill Zerorez Phoenix
What do you like about our products and services?

Very nice young man did an excellent job!

Report a concern   June 6, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Good effective cleaning

Report a concern   June 6, 2023 — Rated 5 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

12714 W Aster carpet had to be replaced. I don’t relive your carpet guy should have done the work when he knew the stains wouldn’t come out. And I had to pay in advance. Not a good feeling.

Report a concern   June 6, 2023 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals used and tile and grout come out like new!

Report a concern   June 6, 2023 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

The service person and the results

Report a concern   June 5, 2023 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

Cody did a great job. He was very friendly, and very knowledgeable about what needed to be done. The furniture is now back in place and everything looks great! We are very satisfied.

Report a concern   June 5, 2023 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Very happy with the results of my carpet cleaning. Technician was pleasant and seemed knowledgeable. Carpet had a pleasant smell and looked clean. Carpet was not dry when we went to bed which was 8 hrs after technician was done but was dry in the morning.

Report a concern   June 5, 2023 — Rated 8 out of 10 by C.T. Zerorez Phoenix
What could we do to improve?

The billing had an issue. It was resolved but was way more effort than it should have been.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Edgar Legarda Zerorez Phoenix
What do you like about our products and services?

Great experience! Very professional service.

Report a concern   June 5, 2023 — Rated 9 out of 10 by P.A.S.I.C.O.R.R.I.I.L. Zerorez Phoenix
What do you like about our products and services?

Carpet looked good when cleaning was completed.

Report a concern   June 4, 2023 — Rated 10 out of 10 by Zachary Henderson Zerorez Phoenix
What do you like about our products and services?

Great!


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