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based on 84675 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had excellent service and results.
Great customer service
Excellent service. I used you in many of my homes.
Clean, professional, and quickly fine.
My technician, Matthew, was very professional, courteous, and efficient. He explained to me the steps he was going to take, and did a great job. Our carpet is quite old and it turned out the best it could be. I will always go back to Zerorez.
We've used Zerorez for 3 years and have never been disappointed. Thank you.
The tech did an incredible job on the carpeting. She was very professional and friendly.
No residue and very professional.
I like the use of no chemicals.
My carpeting comes out clean and fresh looking.The techs are always professional!
Technician was knowledgeable and service was preformed on time with a great result.
The tech was honest and did a great job and was extremely helpful ! He went above and beyond and even helped me carry in groceries !
Pet safe products, online scheduling, the tech was friendly and professional.
Everything. Getting an appointment… easy. Letting me know when to expect his arrival…nice. Arrive on time … great. Nice and friendly person comes to the door introduces himself, explains the product and system they use and gets to work right away. When he wad done in a room he made sure the fans were on to help the drying process. He was finished much faster than I thought it would take. When he was done he let me know how long the drying time should be and again was polite and friendly. The cost was reasonable. Checking the carpets after they dried… I was so pleased they were all so clean and fresh. Telling my friends about Zerorez.
Carpets came out looking better than expected! There were stains and high traffic areas all over but Jesse got all of them out. & he was quick and efficient !
Quick response to service request and the service provider is always professional and professional. Zerorez is my go to for all my floor cleaning needs
They are courteous, prompt, good at communicating and they do a great job cleaning.
I hve already told several friends about the good job ZeroRes has done on my carpets since I started us9ng them several years ago.
Great professionalism. Employee was on time and very friendly.
Candy is fantastic customer service !!! Hard to find 😊
Clean and quick dry
We made our appointment after receiving an email from Zerorez and we were quickly given a date/time within two days of the call. Our technicians arrived early and we were delighted as we were already home awaiting their arrival. We reviewed the areas to be cleaned and discussed adding the protectant to the carpet as we usually do this, but did not have the supplies this time. The entire process of cleaning was done in a timely manner and we were thrilled. The carpet looks outstanding and we couldn't be happier. Jack and Gabriel were excellent in the cleaning of our carpets and sofas. Their work was detailed and conscientious as to our needs. They provided a very pleasant and personal experience. We would welcome them back any time.
The online scheduling was easy. Chris and Alex were so friendly and professional. They explained the process, answered all my questions, and did a fabulous job of cleaning my carpet! Best part was they cleaned 3 rooms in less than 90 minutes so I could get on with my day.
Techs work hard.
Very professional--great service
Great servjce
Clean carpets/less wate/dries fast /professional tech. Will use your services again.
Very professional
Easy to schedule. The tech was quick, efficient, and very nice.

Comments: it didn't meet my expectations. Attached are a few pictures. If these spots can't be removed, I don't know why anybody would pay $315 for a small house. I'll not hire them again. It took Jason an hour to do it. It's just a regular vacuum cleaning with water. Nothing more. Will never go that route ever again.
Note: The technician Jason appears to be a professional employee.