Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84675 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2023 — Rated 4 out of 10 by I.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Comments: it didn't meet my expectations. Attached are a few pictures. If these spots can't be removed, I don't know why anybody would pay $315 for a small house. I'll not hire them again. It took Jason an hour to do it. It's just a regular vacuum cleaning with water. Nothing more. Will never go that route ever again.
Note: The technician Jason appears to be a professional employee.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Ginger Golden Zerorez Phoenix
What do you like about our products and services?

We had excellent service and results.

Report a concern   June 25, 2023 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   June 25, 2023 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Excellent service. I used you in many of my homes.

Report a concern   June 25, 2023 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Clean, professional, and quickly fine.

Report a concern   June 25, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

My technician, Matthew, was very professional, courteous, and efficient. He explained to me the steps he was going to take, and did a great job. Our carpet is quite old and it turned out the best it could be. I will always go back to Zerorez.

Report a concern   June 25, 2023 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

We've used Zerorez for 3 years and have never been disappointed. Thank you.

Report a concern   June 25, 2023 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

The tech did an incredible job on the carpeting. She was very professional and friendly.

Report a concern   June 25, 2023 — Rated 10 out of 10 by H.A. Zerorez Phoenix
What do you like about our products and services?

No residue and very professional.

Report a concern   June 25, 2023 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

I like the use of no chemicals.

Report a concern   June 25, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

My carpeting comes out clean and fresh looking.The techs are always professional!

Report a concern   June 25, 2023 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Technician was knowledgeable and service was preformed on time with a great result.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Lisa Khalil Zerorez Phoenix
What do you like about our products and services?

The tech was honest and did a great job and was extremely helpful ! He went above and beyond and even helped me carry in groceries !

Report a concern   June 25, 2023 — Rated 9 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Pet safe products, online scheduling, the tech was friendly and professional.

Report a concern   June 25, 2023 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Everything. Getting an appointment… easy. Letting me know when to expect his arrival…nice. Arrive on time … great. Nice and friendly person comes to the door introduces himself, explains the product and system they use and gets to work right away. When he wad done in a room he made sure the fans were on to help the drying process. He was finished much faster than I thought it would take. When he was done he let me know how long the drying time should be and again was polite and friendly. The cost was reasonable. Checking the carpets after they dried… I was so pleased they were all so clean and fresh. Telling my friends about Zerorez.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Jenna Schauer Zerorez Phoenix
What do you like about our products and services?

Carpets came out looking better than expected! There were stains and high traffic areas all over but Jesse got all of them out. & he was quick and efficient !

Report a concern   June 24, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Quick response to service request and the service provider is always professional and professional. Zerorez is my go to for all my floor cleaning needs

Report a concern   June 24, 2023 — Rated 10 out of 10 by Darcy Wyant Zerorez Phoenix
What do you like about our products and services?

They are courteous, prompt, good at communicating and they do a great job cleaning.

Report a concern   June 24, 2023 — Rated 10 out of 10 by P.Z. Zerorez Phoenix
What do you like about our products and services?

I hve already told several friends about the good job ZeroRes has done on my carpets since I started us9ng them several years ago.

Report a concern   June 24, 2023 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Great professionalism. Employee was on time and very friendly.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Kim Tompkins Zerorez Phoenix
What do you like about our products and services?

Candy is fantastic customer service !!! Hard to find 😊

Report a concern   June 24, 2023 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Clean and quick dry

Report a concern   June 24, 2023 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

We made our appointment after receiving an email from Zerorez and we were quickly given a date/time within two days of the call. Our technicians arrived early and we were delighted as we were already home awaiting their arrival. We reviewed the areas to be cleaned and discussed adding the protectant to the carpet as we usually do this, but did not have the supplies this time. The entire process of cleaning was done in a timely manner and we were thrilled. The carpet looks outstanding and we couldn't be happier. Jack and Gabriel were excellent in the cleaning of our carpets and sofas. Their work was detailed and conscientious as to our needs. They provided a very pleasant and personal experience. We would welcome them back any time.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Sarah Catalano Zerorez Phoenix
What do you like about our products and services?

The online scheduling was easy. Chris and Alex were so friendly and professional. They explained the process, answered all my questions, and did a fabulous job of cleaning my carpet! Best part was they cleaned 3 rooms in less than 90 minutes so I could get on with my day.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Theresa Jacobson Zerorez Phoenix
What do you like about our products and services?

Techs work hard.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Monica Reed Zerorez Phoenix
What do you like about our products and services?

Very professional--great service

Report a concern   June 23, 2023 — Rated 10 out of 10 by Steve Roman Zerorez Phoenix
What do you like about our products and services?

Great servjce

Report a concern   June 23, 2023 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Clean carpets/less wate/dries fast /professional tech. Will use your services again.

Report a concern   June 23, 2023 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   June 23, 2023 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. The tech was quick, efficient, and very nice.


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