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based on 84676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very satisfied.
The technician was very efficient, polite and professional.
The guy did a good job it was the carpet I have.
Very professional and extremely thorough.
I love the way our rugs are after they are cleaned.
I like that the products are clean not a lot of chemicals how
Workers were very prompt…came at the projected arrival time. Completed the work quickly.
Luis was very professional and personable. His work was great, the carpet looks better than it has in years.
My area rug has a mildew smell from maybe the clean
Polite service people that come out to clean the carpet. They also let you know when they are on the way, too.
The person who did the actual cleaning was very professional...however, I was not happy with the final bill as it was not the same as the estimate I received prior to the cleaning.
Consistent great service and professionalism every time I use Zerorez!
Never called that they were on their way and showed up an hour and a half before the scheduled appointment without any notice. Some spots still looked dirty. I have my own carpet cleaner and I cleaned it fine without any remaining stains. Had to get you guys cause it was a requirement under the leasing company.
Office staff courteous and helpful. Esimator and painting/repair employees do an excellent job of repairing dents in car and then painting the damaged area of the care; as a result, my car looks as good as new. The price was fair.
The sustainability of the product and they did a GREAT job! Everything looks amazing!!
Fast appointment , polite and straightforward service.
Very polite, did exactly what we told him to do.
Will use you again. I would like the same tech.
Jesse was outstanding and did a great job, will ask for him personally next time we have the carpets cleaned.
Stains didn’t come out after drying
But all in all good job
I was pretty impressed on how nice these old carpets came out. You can definitely see an immediate difference once it was done, and when it dried you can feel it underfoot as well. It is worth it to have someone else do it professionally than to rent a machine yourself. I would definitely recommend this company and their service.
I love how clean my carpets feel. Plus they do not use soap which only makes the carpets get dirtier faster. Their water for cleaning glass is a miracle. No steaks at all. I could not believe it.
My tech Alex was such a nice young man and really took the time to do a great job for me. I will only used Zerorez.
On time and friendly techs.
Excellent job!
Excellent service, left the house clean, friendly.
Excellent customer service. Easy to schedule appointment. Great service. My tile floors look like new and the service techs were amazing to work with.
The technician was on time. He was friendly, answered all of my questions, and was very knowledgeable. He completed the work and charged me the exact amount of the original estimate. The carpets and area rugs were cleaned to my satisfaction.
I passed on the designated spot treatment because it was an additional $75. Almost the cost of 2 full rooms ($92). Seems odd that a single spot treatment would be that much comparatively speaking. The value didn’t seem to equate. Also, this was my first time using you and based on advertisements and your name “Zerorez” I expected this to be more of a “dry clean” that’s different from conventional carpet cleaning that leaves the floor wet. That wasn’t my experience. Seemed very similar. Overall was happy with the results and would use you again but that’s why I offered an 8.
I met ZeroRez when they did an awesome cleaning for the carpet at my Church. Their technician let me know that they do tile/grout cleaning too. They were our first choice when it came to our own home. We are getting ready to move out of State. Did a couple of comparison bids and ZeroRez was the best.
Did you know that in addition to great cleaning, they have good prices?
We will use ZeroRez again in the future if they are in our area.
Great customer service. Clean carpets.
They did a good job and were kind and explained everything well
Easy to schedule. The tech was quick, efficient, and very nice.