Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84676 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2023 — Rated 10 out of 10 by Beth Fraley Zerorez Phoenix
What do you like about our products and services?

The techs explained everything they were going to do. They were also able to remove the stains that were at my front door. Very friendly and polite. I will be using you again.

Report a concern   June 21, 2023 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

The were professional, on-time, and did an amazing job with the carpet!!!

Report a concern   June 21, 2023 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient service. Thank you!

Report a concern   June 21, 2023 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Great communication, on time service. Technician was friendly, worked quickly and efficiently and cleaned up after himself. Always tell everyone to try ZeroRez.

Report a concern   June 21, 2023 — Rated 8 out of 10 by N.P. Zerorez Phoenix
What could we do to improve?

Lower the price of the pet stain special product. $100 gallon is a bit high. It was used in my office and my office still has a slight smell of urine.

Report a concern   June 21, 2023 — Rated 10 out of 10 by Joan Marschner Zerorez Phoenix
What do you like about our products and services?

The service took the time to talk to me about what I needed done and what to expect. He was very professional and did a wonderful job. My carpet looked better than I expected!

Report a concern   June 21, 2023 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Timeliness, thorough job. Good communication and the results were excellent. We’ll worth the money and the time we didn’t have to spend trying to do it ourselves.

Report a concern   June 21, 2023 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The product that is used doesn't leave my carpet feeling crunchy and there isn't any residue to collect dirt on the carpet fibers.

Report a concern   June 21, 2023 — Rated 10 out of 10 by Gina Ore Zerorez Phoenix
What do you like about our products and services?

I like that you pay particular attention to pet issues.

Report a concern   June 21, 2023 — Rated 10 out of 10 by Nathan Pierce Zerorez Phoenix
What do you like about our products and services?

No soap, quick dry and knowledgable staff.

Report a concern   June 21, 2023 — Rated 10 out of 10 by H.R. Zerorez Phoenix
What do you like about our products and services?

From requesting an estimate, to the finished product it was a smooth process. I was even able to add onto my service after Jack arrived. He was more than happy to ensure I was happy with how clean everything turned out.

Report a concern   June 20, 2023 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Carpets look great! Pet stains and odors removed. Shower was steam cleaned and looks much better!

Report a concern   June 20, 2023 — Rated 10 out of 10 by Sondra Bialkowski Zerorez Phoenix
What do you like about our products and services?

Great results every time!

Report a concern   June 20, 2023 — Rated 9 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpet and carpet looked great when finished.

Report a concern   June 20, 2023 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Cassie was very efficient, and friendly. She also explained things very well when I asked her questions.

Report a concern   June 20, 2023 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The carpet technicians always do a wonderful job clean up, protect your trim and are always friendly and helpful.

Report a concern   June 20, 2023 — Rated 10 out of 10 by Jason Hieger Zerorez Phoenix
What do you like about our products and services?

Super easy to schedule online. We recently had our RV carpets cleaned after nearly a month on the road to Yellowstone with two kids. Everything turned out great!

Report a concern   June 20, 2023 — Rated 10 out of 10 by Bryn Murphy Zerorez Phoenix
What do you like about our products and services?

The rep was super nice and professional. Made a quick job of the services which were done to perfection.

Report a concern   June 20, 2023 — Rated 10 out of 10 by Linda Leebove Zerorez Phoenix
What do you like about our products and services?

Everthing! My carpet looks great, not stiff with residue-bright! CLEAN
Easy to make and appt.
professional and on time!
explained their process and product
Not my first time and will not use anyone else!
I am a Realtor and this is my go-to referral for clients as well!
AWESOME VALUE and beats the CHEM-DRY method....

Report a concern   June 20, 2023 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

You have products for every need that a household could have and the products do what they’re supposed to.

Report a concern   June 20, 2023 — Rated 10 out of 10 by John Galles Zerorez Phoenix
What do you like about our products and services?

Great service again. I wouldn't use any other company.

Report a concern   June 20, 2023 — Rated 10 out of 10 by V.Z. Zerorez Phoenix
What do you like about our products and services?

Love zerorez!

Report a concern   June 20, 2023 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

How fast it dry. How good the smell. The man that came out to do the work was really good.

Report a concern   June 19, 2023 — Rated 10 out of 10 by U.S.S.R.G. Zerorez Phoenix
What do you like about our products and services?

My carpets always look great when Zerorez cleans my carpets.

Report a concern   June 19, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Service is excellent and the products work!

Report a concern   June 19, 2023 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Everything went smoothly with the whole process. The associate that came out to our office was friendly and made sure to communicate the steps and what to expect after. It made it easy to plan and make sure our office was ready for Monday morning.

Report a concern   June 19, 2023 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Clean and no residue! Better than previous carpet cleaning.

Report a concern   June 18, 2023 — Rated 9 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

i have been using Zerorez for many years. I know my rugs are old but was not as
happy with the outcome this time.

Report a concern   June 18, 2023 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Bristol was very polite, courteous, honest, friendly, and up front about the service before he even began. As he was working through the stain on the back seat of the car he kept us informed every step of the way and was able to work his magic and get the stain completely out! We appreciate the chemical free odor of the solutions used to clean the car and remove the stain....and it even freshened up the car overall!! We will definitely be using Zerorez again in the future!! Thanks again Bristol....you were AMAZING!!

Report a concern   June 18, 2023 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Technician was very curteous


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