- Phone: (480) 507-2419
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based on 84676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient effective and always does a good job
The process was seamless and effective. The carpets were clean and dry the next day.
Good service
Your service technicians are top notch.
Well done and quick.
The rug cleaner would not clean the rug area after I moved the furniture that covered it
Jeff did a really great job. He was friendly and knowledgeable about the products.
The technician who came was very respectful and did a great job.
The cleaning was great the first time so I used again. This time cleaning did work well on same piece of furniture. Spots were missed and I think it wasn’t effective. Firvthe irice it should be done again thoroughly.
We were very pleased with our service. Gabriel was very personable and his work was efficient and thorough. He took care to protect all of the furniture in our home using corner protection. I definitely will recommend Gabriel in the future.
This company is very responsive and professional - easy to get on the phone or make an appointment via the internet. Technicians are always helpful and knowledgeable.
Scott was very professional, answered all my questions, he came to my house got to work right away and did a great job. The grout looks so much better.
They did good job with carpet cleaning. I really recommend this company for carpet cleaning needs.
Carpets look great! The technician was great!
The sofa we had cleaned doesn’t look any better than before it was cleaned. The fabric is streaked and it looks bad. It is very disappointing to pay $185 and not have it look any better than before we had it done.
The only reason I didn’t rate
It one star is because we have used Zerorex in the past for carpet cleaning and he did a good job on that.
Service is always very good. Carpet is cleaned well.
I like the serviceman, Alex. He does it right the first time.
My floors have never been so clean! Very happy with the service.
We are older so would love if you had a service to move the furniture. It was difficult for us.
We had a great experience with Zerorez. Jack was very professional, thorough and friendly. He took his time and did a wonderful job. Our tile and grout came out better than we thought was possible! 10/10
The technician was on time, personable and professional. He efficiently cleaned our carpets leaving them spotless!
The tech was very well trained and the floors that were cleaned were done well.
NO Chemicals!!!!
Wear booties after cleaning and perhaps offer a few pares to the clients while carpets dry
WE've always had excellent service from you. Please let us know when your grout
cleaning service goes on sale. Thanks.
I felt like I was being taken advantage of for the pet stain removal solution. I was told he was going to use 2 gallons but was very confusing when I asked how he could prove he used 2 gallons. Then a stain did not come out and when he returned he try to sell me more of it. He also said that it soaks into the pad before they remove it but he did not give it enough time to soak in to the padding. The only saving grace was your 100% satisfaction guarantee. When he did come back after arguing with him that I was not going to pay anymore he spoke with someone and did remove the spot in question.
The carpet feels clean, not with the stiff residue that other companies' cleaners leave behind.
The staff who set appointments are always kind and respectful.
The gentleman who cleaned our carpets paid attention to details and did a thorough job. He spent a lot of time on each room and rug, making sure it was clean. We had hired a well-known brand in the past and they had not only finished quickly, but dirt, not even stains, reappeared a few days after cleaning. This is absolutely not thr case with Zero Res.
Very kind and professional staff.
Look for ways to reduce cost. $500 to clean carpets can be a budget buster
They have always done a great job on our carpets. We have used them for many years, here in AZ and also when we lived in MN. The man that did our carpet on June 13 was so nice and knowledgeable. I would absolutely recommend them to all my friends.
The carpets came out beautiful