Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84675 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2023 — Rated 10 out of 10 by Kristi Hiller Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez several times. Everytime your techs have done an amazing job. Your customer service is excellent. Even the scheduling was easy and detailed. We know ahead of time when a stain will not come out, however sometimes we get surprised and your techs are able to get the stains out.

Report a concern   June 29, 2023 — Rated 9 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

On time

Report a concern   June 29, 2023 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient also they work

Report a concern   June 29, 2023 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

The service was done with the utmost of professionalism. It was convenient, timely, but especially thorough. The technician explained the process, asked for feedback, and respectfully accomplished excellent servicing of our carpets.

We live on a dirt road and vacuum often, although now we can enjoy the sense of a cleaner space. We appreciate Zerorez and look forward to utilizing the service again.

Thank you

Report a concern   June 29, 2023 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

It was quick and efficient. The rep was super informative and made the process easy and comfortable.

Report a concern   June 29, 2023 — Rated 9 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

I've had Zerorez personnel in my home several times to clean floor carpeting and they always did an excellent job.

Today was the first time I had furniture cleaned and really didn't know just what to expect. We've had the group (sofa, loveseat, and chair -- all of which are "overstuffed" type) for about 8 years now and moved 3 times, so all in all they've had some "abuse" and got pretty dirty. The man who came to clean the furniture was truly a gentleman who took great care in removing virtually all of the accumulated stains and builld-up of dirt on arm cushions and tops of back cushions as well as the fur of our 4 cats in the crevices. He was thorough and I was delighted!

Report a concern   June 28, 2023 — Rated 10 out of 10 by Shellie Berry Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals. Service that is thorough and attentive to detail.

Report a concern   June 28, 2023 — Rated 10 out of 10 by Ken Higginbothan Zerorez Phoenix
What do you like about our products and services?

The service was outstanding and the gentleman doing the clean was very professional and polite. Could have not asked for better service.

Report a concern   June 28, 2023 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Really like that cleaning is done without harsh chemicals. Also Jeff the technician was excellent & great at customer service. I’d highly recommend ZeroRez.

Report a concern   June 28, 2023 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Great service and quality product

Report a concern   June 28, 2023 — Rated 10 out of 10 by Judith Grabowski Zerorez Phoenix
What do you like about our products and services?

My carpets have never looked so good!!! My tech. Ramon was excellent and very professional. I highly recommend Zerorez!!!

Report a concern   June 28, 2023 — Rated 2 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet still feels gross and smells in a spot where a drink was spilled the person who did our carpets was nice enough and we liked that the carpet was dry in 4-8 hours as opposed to Stanley streamers 8-24 hours but the carpet isn’t much cleaner

Report a concern   June 28, 2023 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

Great tech!

Report a concern   June 28, 2023 — Rated 9 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous, thorough, reasonably priced.

Report a concern   June 28, 2023 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

On time and products work!

Report a concern   June 28, 2023 — Rated 10 out of 10 by Lynda Romo Zerorez Phoenix
What do you like about our products and services?

Great job as always. The tech very kind and nice.
With ZEROREZ there is no after smell and or a musty smell afterwards. Carpet dried very quickly. GREAT JOB

Report a concern   June 28, 2023 — Rated 8 out of 10 by J.Z. Zerorez Phoenix
What could we do to improve?

Very happy with the carpet cleaning, not happy with the grout sealant that smelled like toxins the entire day.

Report a concern   June 28, 2023 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Very prompt and professionally done.

Report a concern   June 27, 2023 — Rated 9 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaner I've found.

Report a concern   June 27, 2023 — Rated 10 out of 10 by E.E. Zerorez Phoenix
What do you like about our products and services?

Friendly service and our carpets feel clean!

Report a concern   June 27, 2023 — Rated 10 out of 10 by Kevin Walsh Zerorez Phoenix
What do you like about our products and services?

Great service, very customer satisfaction driven.
Super friendly and professional! Straight forward and well done!!

Report a concern   June 27, 2023 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

My technician was amazing! I had a coffee stain no other company could get out and sure enough Zerorez got it out!! They are the best

Report a concern   June 27, 2023 — Rated 10 out of 10 by Ted Murray Zerorez Phoenix
What do you like about our products and services?

The rugs were clean and dry in no time. And when they did dry they felt soft, not stiff and/or crusty like some other times when I have had my rugs cleaned.

Report a concern   June 27, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The carpet came out great!!

Thank you

Report a concern   June 27, 2023 — Rated 0 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rep decided to spot clean. Stain came up but now I have a mark where cleaning was done

Report a concern   June 27, 2023 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Gentleman who came to the house was honest and represented your company well.

Report a concern   June 26, 2023 — Rated 10 out of 10 by Luther Holmes Zerorez Phoenix
What do you like about our products and services?

The person that came to clean my carpet last Saturday was very professional and knowledgeable about his job thank you .

Report a concern   June 26, 2023 — Rated 10 out of 10 by Ladeena Fox Zerorez Phoenix
What do you like about our products and services?

Technician was extremely knowledgeable and efficient. Would recommend and will definitely use for our next cleaning.

Report a concern   June 26, 2023 — Rated 10 out of 10 by Kristin Garcia Zerorez Phoenix
What do you like about our products and services?

Technician was fast and efficient!! He even offered us scotch guarding after he cleaned our couches ! Very happy with zerorez services!!

Report a concern   June 26, 2023 — Rated 8 out of 10 by R.T. Zerorez Phoenix
What could we do to improve?

I think the service was amazing but I think your pricing is way overbaord


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