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based on 84669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good product good service
Products are NON TOXIC AND FRAGRANCE FREE and Cody is a FANTASTIC tec. Went above and beyond for our family. Can’t thank y’all enough!
My technician, Eric P, was great. He got my carpet and rug cleaner than I expected. I am a repeat customer and will continue to be due to my great experience.
The service tech was very professional and did a great job.
The professionalism of Jeff and the great job he did. We're 100% pleased with the way our carpet turned out.
Great service, quick dry time
Nathan and Nico did a thorough job. They were very knowledgeable and friendly.
Our carpet looks and feels great.
Great carpet cleaning. Technician was fantastic and on time. Thank You
The cleaners were amazing! They were able to clean what other companies couldn’t!!!
The service was very good and we are pleased. The service agent was very professional and friendly
The traffic marks in the master bedroom still show. We would like someone to try to get them out better.
Thank you.
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I thought this newer carpet would look and feel better than it does. It used to be such a soft plush room to walk in and only gor the past year has been used daily. Now it is stained with small dark grey circle stains that I would have thought would come out and to step on the carpet is crunchy even though I vacuumed it 3 times! My technician said she didn't use much of something for stains because it wasnt that bad. And she bragged because she did it so fast. Makes me wonder did she spend enough time? I put the best of the best pad under this carpet when I had it installed and now the carpet feels bad to walk on. Not sure I'll be trusting Zerorez in the future. It's should not be so difficult to get it cleaned properly the first time.
Ashley was a great person and very respectful and honest and request her for my next cleaning
Great service! Tech was right on time and did a great job. Thank you.
You are always prompt, and the techs are super friendly and polite. They provide good advice on interim cleaning of spots, etc. Price seems very fair. Carpet doesn't stay damp overly long.
Great results at fair prices
The technician was very friendly and polite. I also appreciate the fact that we were able to get an appointment scheduled pretty quickly.
Tech was very friendly and knowledgable.
Everything was great and the process was very smooth.
Communication was very good. Let me know the time window two days ahead which I appreciated and then called when coming. Excellent cleaning job and very courteous cleaner (Ryan).
Our carpets look much better. Michael and Chris were very professional and were very efficient. They were a pleasure to work with! We will definitely plan to work with your company again when we need additional cleaning.
First the technician is very through ! And professional! He did an amazing job! Carpet drys fast .. looks amazing !
The tech we had did an amazing job! We get top notch service each time we use your service.
There are dings and scratches all over our walls and finished woodwork from his hose and the wand he was pushing around. Caused more damage than what he did to clean the house. Never use you guys again.
Zerorez has always been on time, professional, and done a thorough job at cleaning my carpets and upholstery. And I like how quickly the carpets dry afterwards. I'll use them every time I need my carpets cleaned.
No chemicals and the service tech Alex was great
I like that there is no crunchy feeling when the carpet dries. Our light colored carpet cleans up really really well.
Less chemicals. Good staff and the brand is a one commodity
I have used Zerorez for over 5 years. They are always professional and punctual. I will continue to use them.

The tech was prompt, professional and very friendly. He did an outstanding job as well!