Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85318 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Our tech was great!

Report a concern   November 19, 2023 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Non toxic / Great service

Report a concern   November 19, 2023 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient!

Report a concern   November 19, 2023 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

We were very happy with the service provided and the tech that completed the job. He did through job and was patient with making sure we got everything covered. Answered our questions and addressed concerns. Our carpet feels and smells cleaner. Thank you

Report a concern   November 19, 2023 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

The text you get that he is on his way.

Report a concern   November 19, 2023 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Shea was awesome!!! He provided excellent professional service

Report a concern   November 19, 2023 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Carpet looked amazing!

Report a concern   November 19, 2023 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Great communication and customer service from technician

Report a concern   November 19, 2023 — Rated 10 out of 10 by Spencer Chamberlain Zerorez Phoenix
What do you like about our products and services?

I am a repeat customer and really like the work Zerorez does! Easy to schedule online, technicians are on time and friendly, and the carpets always look so much better afterwards. Will happily continue to use Zerorez.

Report a concern   November 19, 2023 — Rated 0 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You are sending someone back out tomorrow, but my stairs and one of the bedrooms don't look any better then before they were cleaned,plus big black marks were left on 3 steps that were not there prior,looks like it was massive drippage from something...

Report a concern   November 19, 2023 — Rated 10 out of 10 by Kellie Gardner Zerorez Phoenix
What do you like about our products and services?

Great service, very professional! Thank you.

Report a concern   November 19, 2023 — Rated 10 out of 10 by Aaron Brasfield Zerorez Phoenix
What do you like about our products and services?

Professional experience, pleasant associate and carpets look great!!

Report a concern   November 19, 2023 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable and professional. Your process really does a great job.

Report a concern   November 19, 2023 — Rated 5 out of 10 by A.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman who serviced our home was very professional, polite and courteous. Unfortunately we were left with a few light stains on our family room carpet which we feel would normally have come out with using our regular carpet cleaning company. Our only other minor complaint was that the carpets were left very wet. They took until this morning to fully dry. Otherwise, quick and pleasant service.

Report a concern   November 19, 2023 — Rated 10 out of 10 by Danette Espitia Zerorez Phoenix
What do you like about our products and services?

Shawna was professional, courteous, and thorough. It was very easy to schedule an appointment. My furniture looks great and I love the idea of no residue.

Report a concern   November 19, 2023 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Clean carpets

Report a concern   November 19, 2023 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Good job.

Report a concern   November 19, 2023 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Schedule time good, friendly , left no mess after shampoo carpet.
Thank you

Report a concern   November 19, 2023 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Our technician was the best we’ve had w zero Rez. He was kind, personable, and very knowledgeable. Greatly appreciated! 5 ⭐️!

Report a concern   November 19, 2023 — Rated 10 out of 10 by Angela Halliday Zerorez Phoenix
What do you like about our products and services?

It was easy to book and they did a wonderful job of removing set in stains on carpet and restored floor tile to original beige color. The technician, Cesar was a very nice, professional young man. Recommend them highly.

Report a concern   November 18, 2023 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Clear pricing, thorough and efficient cleaning. Easy to make an appointment.

Report a concern   November 18, 2023 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

We get great communication about appointment times and arrival of our technicians.
As advertised our carpeting is never “crunchy”.
Technicians are efficient as well as knowledgeable.
Carpeting looks great!

Report a concern   November 18, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Your worker was awesome. He did an amazing job in a room that one of my senior dogs had just destroyed with urine. He went back after with the black light and all of the really bad spots were gone.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Antwain Tabb Zerorez Phoenix
What do you like about our products and services?

Another great service, the tech was exceptional.

Report a concern   November 18, 2023 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Technician was on time, very thorough and did a great job!

Report a concern   November 18, 2023 — Rated 10 out of 10 by Lilia Navarro Zerorez Phoenix
What do you like about our products and services?

I have used Zerores for many years and will continue to use them. The price point is reasonable compared to other companies, the techs are professional, they keep you informed on arrival times, the carpets don’t take days to dry out and I’ve always been happy with results.
I highly recommend this company.

Report a concern   November 18, 2023 — Rated 5 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile cleaning didn’t work out. It left ALOT of dirt in the grout. I was able to get virtually all of the dirt out with glass plus and a small grout brush.

Report a concern   November 18, 2023 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Matthew was phenomenal . Efficient yet thorough. Carpets look fabulous.,

Report a concern   November 18, 2023 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

On time. Cesar was sooo nice and thoughtful!
Great job was done.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Cindy Castillo Zerorez Phoenix
What do you like about our products and services?

I like the fact that my carpets got so clean just using water. I was also very impressed with Alex’s knowledge about carpet and how to care for it. It was interesting how he checked all the carpet with a black light before starting the cleaning process.


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