Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2023 — Rated 10 out of 10 by J.C.K.J. Zerorez Phoenix
What do you like about our products and services?

Nathan was excellent with the cleaning of our carpet. It appeared to be new when he completed the cleaning. He explained all the options for cleaning and protecting the carpet. Nathan was methodical with the preparation and cleaning of the carpet. He was polite and professional. We have used Zerorez several times and have been very pleased with the results. This time was the best!! We will be requesting Nathan when we need our carpets cleaned again. Scheduling the cleaning service was simple!

Report a concern   October 11, 2023 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Caesar was polite, and did a wonderful job cleaning my carpet. Also arrived early!

Report a concern   October 11, 2023 — Rated 10 out of 10 by Jamie Hay Zerorez Phoenix
What do you like about our products and services?

The employee that was sent to our home was friendly, knowledgeable and thoroughly explained the process. Nathan certainly is a asset to your company.

Report a concern   October 11, 2023 — Rated 10 out of 10 by Joady Shapiro Zerorez Phoenix
What do you like about our products and services?

Cody- your technician is amazing- he is an asset to Zerorez

Report a concern   October 10, 2023 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The staff is polite, efficient and professional.

Report a concern   October 10, 2023 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Very efficient and well done. Great communication.

Report a concern   October 10, 2023 — Rated 10 out of 10 by Teresa A Nelson Zerorez Phoenix
What do you like about our products and services?

Love that my furniture and rug look brand new 💙

Report a concern   October 10, 2023 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

The process is quick.. and carpet just a little humid to the touch ,. Goes complete Dry in a couple of hrs,.

Report a concern   October 10, 2023 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

All natural products used.

Report a concern   October 10, 2023 — Rated 10 out of 10 by L.Y. Zerorez Phoenix
What do you like about our products and services?

Brandon was awesome.

Report a concern   October 10, 2023 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Everything was perfect. Great value!

Report a concern   October 10, 2023 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Technician wss on time , carpet looks great.

Report a concern   October 10, 2023 — Rated 10 out of 10 by Michelle Monte Zerorez Phoenix
What do you like about our products and services?

Amazing !

Report a concern   October 10, 2023 — Rated 5 out of 10 by L.D.A.F.B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is the first time I didn't feel like the results were outstanding. In many areas it just doesn't appear that the grout was cleaned at all. In my previous expereiences and those of my clients homes, the results were alway truly jaw-dropping.

Report a concern   October 10, 2023 — Rated 10 out of 10 by Serena Greene Zerorez Phoenix
What do you like about our products and services?

You guys were fast and did a great job!

Report a concern   October 10, 2023 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Love the way the carpet comes clean and stays clean!

Report a concern   October 9, 2023 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Friendly, profession staff and great results with the cleaning.

Report a concern   October 9, 2023 — Rated 10 out of 10 by William Cherry Zerorez Phoenix
What do you like about our products and services?

Love your service. Our tech was amazing and the results are great.

Report a concern   October 9, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Timely arrival
Good workmanship

Report a concern   October 9, 2023 — Rated 10 out of 10 by Melissa Huffman Zerorez Phoenix
What do you like about our products and services?

The tile and grout is very clean! The customer service was fantastic. Thank you!

Report a concern   October 9, 2023 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Your technician did an awesome thorough job. Our floor looks like new and no leftover residue . Thank you very much!

Report a concern   October 9, 2023 — Rated 10 out of 10 by Jason Harrison Zerorez Phoenix
What do you like about our products and services?

The person in charge of our carpet, did an excellent job, attention to detail and my carpet looks new now, I loved the service, it was also very friendly

Report a concern   October 9, 2023 — Rated 5 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was very expensive to clean the areas I had done. The tile looked clean but I wouldn't do it again. I think it looks the same as when it gets mopped. The carpet on the stairs looked really good, but we paid for the extra service to help eliminate the pet odor due to pet urine and it did not make as big a difference as hoped. The couch and ottoman look really good and I would do that again.

Report a concern   October 9, 2023 — Rated 9 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The ease but I was a little off on the price because you can three rooms for 144 and when I had on room ( easy ) and wanted to have my washable carpet in the kitchen it was another 80 plus dollars when in reality it would have taken 5 minutes ...so I think you could have make it part of the special

Report a concern   October 9, 2023 — Rated 10 out of 10 by Stephanie Liske Zerorez Phoenix
What do you like about our products and services?

It was super easy to book services. Our technician showed up on time, explained all available options and completed the work very quickly. Our carpets look fantastic! We will definitely use Zerorez again.

Report a concern   October 9, 2023 — Rated 0 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I sent my report of my service to you at 4:40 a m
Read It or call me Phone number removed horrible service

Report a concern   October 8, 2023 — Rated 9 out of 10 by Ami Podlesnik Zerorez Phoenix
What do you like about our products and services?

Friendly, professional.

Report a concern   October 8, 2023 — Rated 10 out of 10 by Armando Verdugo Zerorez Phoenix
What do you like about our products and services?

Great service, Great customer service, and fast appointments at a great price would recommend to anyone!

Report a concern   October 8, 2023 — Rated 10 out of 10 by Renee Rizzo Zerorez Phoenix
What do you like about our products and services?

My carpet always looks good after it is cleaned!
Brady did a nice job getting out a pet stain for me.

Report a concern   October 8, 2023 — Rated 10 out of 10 by Joey White Zerorez Phoenix
What do you like about our products and services?

Our tech was amazing! Very knowledgeable and had great advice for pet training.


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