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based on 85318 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Non toxic / Great service
Quick and efficient!
We were very happy with the service provided and the tech that completed the job. He did through job and was patient with making sure we got everything covered. Answered our questions and addressed concerns. Our carpet feels and smells cleaner. Thank you
The text you get that he is on his way.
Shea was awesome!!! He provided excellent professional service
Carpet looked amazing!
Great communication and customer service from technician
I am a repeat customer and really like the work Zerorez does! Easy to schedule online, technicians are on time and friendly, and the carpets always look so much better afterwards. Will happily continue to use Zerorez.
You are sending someone back out tomorrow, but my stairs and one of the bedrooms don't look any better then before they were cleaned,plus big black marks were left on 3 steps that were not there prior,looks like it was massive drippage from something...
Great service, very professional! Thank you.
Professional experience, pleasant associate and carpets look great!!
Very knowledgeable and professional. Your process really does a great job.
The gentleman who serviced our home was very professional, polite and courteous. Unfortunately we were left with a few light stains on our family room carpet which we feel would normally have come out with using our regular carpet cleaning company. Our only other minor complaint was that the carpets were left very wet. They took until this morning to fully dry. Otherwise, quick and pleasant service.
Shawna was professional, courteous, and thorough. It was very easy to schedule an appointment. My furniture looks great and I love the idea of no residue.
Clean carpets
Good job.
Schedule time good, friendly , left no mess after shampoo carpet.
Thank you
Our technician was the best we’ve had w zero Rez. He was kind, personable, and very knowledgeable. Greatly appreciated! 5 ⭐️!
It was easy to book and they did a wonderful job of removing set in stains on carpet and restored floor tile to original beige color. The technician, Cesar was a very nice, professional young man. Recommend them highly.
Clear pricing, thorough and efficient cleaning. Easy to make an appointment.
We get great communication about appointment times and arrival of our technicians.
As advertised our carpeting is never “crunchy”.
Technicians are efficient as well as knowledgeable.
Carpeting looks great!
Your worker was awesome. He did an amazing job in a room that one of my senior dogs had just destroyed with urine. He went back after with the black light and all of the really bad spots were gone.
Another great service, the tech was exceptional.
Technician was on time, very thorough and did a great job!
I have used Zerores for many years and will continue to use them. The price point is reasonable compared to other companies, the techs are professional, they keep you informed on arrival times, the carpets don’t take days to dry out and I’ve always been happy with results.
I highly recommend this company.
Tile cleaning didn’t work out. It left ALOT of dirt in the grout. I was able to get virtually all of the dirt out with glass plus and a small grout brush.
Matthew was phenomenal . Efficient yet thorough. Carpets look fabulous.,
On time. Cesar was sooo nice and thoughtful!
Great job was done.
I like the fact that my carpets got so clean just using water. I was also very impressed with Alex’s knowledge about carpet and how to care for it. It was interesting how he checked all the carpet with a black light before starting the cleaning process.

Excellent service. Our tech was great!