Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84669 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2023 — Rated 0 out of 10 by C.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet hardly was clean didn't even take little dirt spots up. Also tech didn't cover 250sq ft per room

Report a concern   October 14, 2023 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Professional, strait to work , I like that is doesn;t have chemicals !

Report a concern   October 14, 2023 — Rated 10 out of 10 by Jan Fay Zerorez Phoenix
What do you like about our products and services?

They do a great job carpet very clean

Report a concern   October 14, 2023 — Rated 10 out of 10 by Rick Ricciardi Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and friendly. He did an excellent job. The carpet looks like new.

Report a concern   October 14, 2023 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Did not leave a lot of residue very clean the tech who actually performed the carpet cleaning furniture cleaning was very friendly. Nice explained everything we were very satisfied.

Report a concern   October 14, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

No sticky residue and the deodorizer worked well

Report a concern   October 14, 2023 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

My carpet and my area rug look beautiful! So much better.
Eric and Nathan worked very hard setting up the best environment for the cleaning and drying process, safety concerns, and were extremely pleasant throughout.
I will recommend Zerorez to my friends and neighbors.

Report a concern   October 13, 2023 — Rated 5 out of 10 by B.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your prices have really gone up
Paid almost $150,00 more this year than last for exact same services. Yikes!! Ugh!!

Report a concern   October 13, 2023 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

We had black marks on the carpet and they were able to remove the spots. The carpets look so nice. Thank you

Report a concern   October 13, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Your employee, Marvin Castenada, did an outstanding job cleaning our family room carpeting as well as half of my husband's office where he cleans guns and inadvertently spills oil and grease during the cleaning.
Both sets of carpeting turned out spotless and looking brand new, even though it's 20 years old!

Report a concern   October 13, 2023 — Rated 10 out of 10 by Dollie Gay Zerorez Phoenix
What do you like about our products and services?

The technician does a complete assessment before he begins any treatment to give you his suggestion on the best treatment option.

I used another company for 20 years but my carpets have never looked as good as when we use Zerorez.

Report a concern   October 13, 2023 — Rated 10 out of 10 by Christi Bandelin Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   October 13, 2023 — Rated 7 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

There are some areas I need addressed with this most recent cleaning.

Report a concern   October 13, 2023 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

We like that there are no chemicals and no crunchy carpet. The dirt comes out of our carpet and is left looking quite fresh and fluffy again. We LOVE the latest tech who came to our home, Darius. He was thorough but didn't linger for longer than necessary. We feel he did a far superior job to any other tech we have hosted. And we've been using Zerorez for many years!

Report a concern   October 13, 2023 — Rated 10 out of 10 by H.D. Zerorez Phoenix
What do you like about our products and services?

Very satisfied with product, and your two employees were excellent. They were very knowledgeable, had a great work ethic, did a great job, and I am very pleased with the results. Yes, I will definitely recommend Zerorez!

Report a concern   October 13, 2023 — Rated 9 out of 10 by Robin Munn Zerorez Phoenix
What do you like about our products and services?

Carpet came out great (it’s 27 yrs old)! This was my 4th year with Zerorez. Cesar and Shay were very polite and accommodating. Making a reservation was easy. They had a cancellation for an earlier time and called me as I requested earliest time available. That’s great customer service.
See you next fall!!

Report a concern   October 13, 2023 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

They did a great, thorough job!

Report a concern   October 13, 2023 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Professional and quick. They were on time . Didn’t leave any messes

Report a concern   October 13, 2023 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Super nice, quick, and efficient.

Report a concern   October 13, 2023 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Friendly, and knowledgeable employees!

Report a concern   October 13, 2023 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a very good job of cleaning my carpet. Brings out the true color of my carpet.

Report a concern   October 13, 2023 — Rated 0 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Awful communication and very unethical attempt to sell unneeded additional services. Will never use this company again.

Report a concern   October 13, 2023 — Rated 10 out of 10 by Cheryl Maurice Zerorez Phoenix
What do you like about our products and services?

Very professional. The provider kept in close contact with me, gave options of services available for problem areas.

Report a concern   October 13, 2023 — Rated 10 out of 10 by Linda Kesner Zerorez Phoenix
What do you like about our products and services?

Timely & efficient service that doesn't try to "upsale" and charges are as quoted. We'ce used Zerorez for 4 years🧡

Report a concern   October 13, 2023 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

Very professional. Did a great job.

Report a concern   October 13, 2023 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Friendly courteous and truly cared about their service

Report a concern   October 13, 2023 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Great job! will refer your company always

Report a concern   October 13, 2023 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Good people 👍

Report a concern   October 12, 2023 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Frankie was great!

Report a concern   October 12, 2023 — Rated 10 out of 10 by Taylor Kampa Zerorez Phoenix
What do you like about our products and services?

Our carpets came out great and feel nice and fresh again


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