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based on 85317 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Please text me the guys name or add it to my chart because I only want him to clean my carpet from now on!
I had to come for one last attempt to make it look good enough for Thanksgiving and then come the first of the year. I was just gonna buy new carpet, but he cleaned it to where it is absolutely gorgeous and shared with us that this beautiful, expensive carpet has more years of life left in it.
He was extremely professional and his absolute best, and we were thankful to get him!
The tech was very nice but he dumped the chunky waste from the cleaning into the middle of our lawn and left it instead of dumping it into a trash bag or instead of cleaning it up after he dumped it. Also, I wasn’t blown away by how clean the rugs were. After close inspection, there was a TON of hair and dirt and I had to re-vacuum after I brought them in. To be honest, I didn’t see much of a difference in cleanliness in the rugs. There’s still obvious signs of dirt. Also, I had to ask about drying the rugs. No one was going to tell me how long it was gonna take to dry. For paying nearly $400 to clean 4 rugs, I’m pretty disappointed.
Prompt, easy to schedule and carpets look amazing
You showed up on time and spent 2 hours here but the next day several of the spots on my couch and rug showed back up. So $300+ and my couch and rug are not clean.
Very thorough and professional.
Besides some stains being removed, the carpets didn't look cleaned. There were red stains that didn't lift. The mattress still looked horrible. Tech was nice & took his time but the carpets we weren't impressed with.
Our tech was great! Friendly and efficient. You end up with like new rugs without the weird smells and crunchiness you get from traditional cleaning products.
Professional
High Quality
Had the customer in mind annoyed to make sure I was happy
Hard worker
Went the extra mile
💯 Percent satisfied.
It was impressive that I have iit on the calendar for Next September and going to do it annually.
The person that cleaned our carpet was great!
Your employees are kind and listen well. In addition, Zerorez did everything they could to make sure I was happy with the cleaning.
Eric was awesome! He did a great job, offered suggestions for additional treatments and was efficient and polite.
No smell…quick & efficient! Unfortunately spot didn’t come out & will need to figure out how to clean
Excellent job.
Fast and efficient. Frankie was excellent
Saige was awesome. She cleaned out carpets amazingly.
Technician was great
Ramon Mendez did a fantastic job. Was all by himself and got it done right!!
Paul, our service tech arrived at our house on time and ready do his job. Very friendly and answered all of our questions regarding the Zerorez process and how it works. Carpets are definitely clean and soft after drying. Great company with hard working employees.
not full of chemicals like other companies, dries much faster than other companies, ease of scheduling and availability of hours, friendly service technicians
Cleans good, dries fast.
A great job and caring tech
The technician was friendly, knowledgeable and fast. He showed up early which was appreciated..
Terrific!
Good customer service
Very professional very good job WELL DONE
Radio
The best service in town, I won't use anyone else.
My carpet looks amazing! Scott was professional, thorough & very courteous! I plan on referring all my family & friends to Zerorez. I can't thank Scott enough for doing such a great job!
The ease of making an appointment. The reminders you receive before the appointment and the day of the appointment. The employee was very informative and personable. She was very friendly. My carpet looked 100% better.

Everyone is so nice and listening about my stains in my carpet. Always on time. I appreciate it.