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based on 84669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The whole process was easy and efficient. The technician was courteous and did a very thorough job.
No strong chemical smell. Carpets are soft after they dry. Technician very knowledgeable and friendly.
We had a new tech, and felt as though the job wasn’t done to professional standards. We have used Zerorez in the past and very impressed. A re-cleaning would be best considering the very high cost. We would appreciate it very much. In the past we had referred your info out, hoping this can be rectified and continue sharing our great experience. Thank you!
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Email address removed
The best carpet cleaning company I've dealt with. Thank You!
Very easy to schedule. Service was "spot" on.
Removed all of the heavily soiled areas.
The service was great, but many spots on my walls near my stairs were damaged when the stairs were being cleaned. There are scratches, as well as small chunks of drywall missing now.
The carpet does not smell clean or fresh as I expected it to. The service technician was great and worked really hard as the carpet was dirty but I just expected the carpet to have a fresh scent when done. Not sure what to use. No pets hve lived on the property and there is no pet smell but again there is no fresh smell either
The gentlemen that worked at our house was very polite and thorough. I liked that he asked if I checked the rooms and he did do some extra cleaning in certain spots. The rugs looked great. I would like you better if you moved furniture, some of us are older and moving stuff is difficult. It was dry in 8 hours that would be great if it could be shorter too. Thanks good job.
The service was fine. Our carpet is just in bad shape.
We had our floors done Thursday, and the technician didn’t do a great job, subpar at best. I called the next morning and explained the issue to customer service and by 2:15 pm there was another tech at my home, cleaning the floors again. The 2nd tech they sent out was PHENOMENAL!! Shout out to Trayvon. His service more than made up for the mess left the evening before by the other one. My floors looked as close to brand new as they could! While I thought Zerorez was going to leave a bad taste, they actually did the right thing in a timely manner and I would recommend their company to anyone who asks. Specifically Trayvon as a tech if anyone can manage to request him!!!
Arrived on time, cleaning is really well done and the house looked really good afterwards.
Technician was very informative, professional, and quick to complete his work.
repair the hole your machine made in my base board or at lest have the time to come out and look at the damage
Dr. Thomas L Hazzard
22418 N, Mirage Lane.
Sun City West, AZ 85375
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Professional and kind
Easy, fast, friendly, and quality service!
I loved the simplicity of scheduling! I also really appreciated the technician who came out. He was thorough, patient, and kind!
We were very satisfied with how our floors came out!! They looked like the first day we had them put in!!! Thank you Zerorez and Johnjay and Rich show for promoting them!! Great job!!
Cleaning works and looks great! Did a fantastic job! I would use this company again. Tile and grout came back to life to its original color. Carpet looks really clean as well.
Great people, service and professionalism
The tech was knowledgeable and friendly. She did an amazing job
Great service AGAIN! 3rd time we have used Zerorez and we will keep coming back. Always a geat experience and I believe fair pricing.
Great job
The clean procedure uses pet friendly cleaners. The two technicians who came to the house were very friendly, knowledgeable, and got the job done right!
Great work
We really appreciated our tech who did a great job for us!
Very friendly and knowledgeable.
Quick and thorough every time!
Products are great and the service is excellent. I hope all of your employees are as meticulous as Treyvon. I have already referred you to several agencies. Thank you for the great quality of your work ethics.
Technician was great- Tyler Goudy. He took the time to ensure he understood what services I wanted and most importantly he took the time to do the service right. The last time I had ZeroRez out the clinician rushed through it and did a poor job. I was giving the company one last shot before I went elsewhere. Tyler recommitted me to using ZeroRez again.