Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84666 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2023 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Great service! Carpets, rug and sofa look like new. Friendly and knowledgeable!

Report a concern   December 7, 2023 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Awesome service- friendly and professional!

Report a concern   December 7, 2023 — Rated 5 out of 10 by G.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought my technician was a great guy, so this is not about him. I think it comes down to price. The carpet looked good right after he did it and still wet, but the next day it just looked alright. There's a lot of hype about how great you guys are, but in the end I feel like I could have got the same results for half the price. Happiness is the difference between reality and expectations. I will say you are very prompt and professional! I appreciate that and that does have value.

Report a concern   December 7, 2023 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Shea did an excellent job on my carpets I have used Zerorez for awhile now love it. 🥰

Report a concern   December 7, 2023 — Rated 8 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

Brady, the tech was wonderful. He had to accomodate us.
The PROBLEM was that we were scheduled for 11-1 and he was scheduled for 9. My husband is an invalid and it takes some work to get him out of bed and moving.

Report a concern   December 7, 2023 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The technician explained the service very well. Was professional and did an awesome job.

They cleaned up the spots on the carpet that been there for awhile

Report a concern   December 7, 2023 — Rated 10 out of 10 by Michell Combs Zerorez Phoenix
What do you like about our products and services?

Our technician was wonderful. He did an excellent job. We prefer ZeroRez for our office floor cleaning over any other company.

Report a concern   December 7, 2023 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Non-chemical cleaning.

Report a concern   December 7, 2023 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Very pleasant competent polite & friendly worker. Excellent job done. Thank you.

Report a concern   December 6, 2023 — Rated 10 out of 10 by Dalia Baahi Nooman Katoola Zerorez Phoenix
What do you like about our products and services?

Service and staff both are professional, punctual and fast. Highly recommend to hire!

Report a concern   December 6, 2023 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

The cleaning of my carpets went very smoothly, and the technician was very good..

First time using Zerorez.. will call them again

Report a concern   December 6, 2023 — Rated 10 out of 10 by Kathy Plonka Zerorez Phoenix
What do you like about our products and services?

I've been using zerorez for over 10 years now and you do a super job. No soap residue in the carpet, stays clean much longer and scheduling is SO easy. Service techs are very professional and pleasant. On time when scheduled and super nice. Yep, my only carpet cleaner.

Report a concern   December 6, 2023 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Efficient and courteous!

Report a concern   December 6, 2023 — Rated 10 out of 10 by Ryan Christian Zerorez Phoenix
What do you like about our products and services?

Great service, wonderful people and fair pricing. Always glad to have ZeroRez back the next time.

Report a concern   December 6, 2023 — Rated 10 out of 10 by Fran Day Zerorez Phoenix
What do you like about our products and services?

Our zerorez technician, Joshua, was very careful moving throughout the house with all the equipment.
He was very professional and thorough in his work.
He explained the process and answered all my questions.
Thank you
Fran Day

Report a concern   December 6, 2023 — Rated 10 out of 10 by Terry Hatton Zerorez Phoenix
What do you like about our products and services?

Great process great technician
Great Results

Report a concern   December 6, 2023 — Rated 10 out of 10 by Michael Corrigan Zerorez Phoenix
What do you like about our products and services?

It was fast and pretty easily to navigate.

Report a concern   December 6, 2023 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient

Report a concern   December 6, 2023 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Awesome Job again!

Report a concern   December 6, 2023 — Rated 10 out of 10 by joshua desantis Zerorez Phoenix
What do you like about our products and services?

The guy was great!

Report a concern   December 6, 2023 — Rated 10 out of 10 by Theodore Cooke Zerorez Phoenix
What do you like about our products and services?

The product/technology is unique and the service technician was very conscientious.

Report a concern   December 6, 2023 — Rated 10 out of 10 by Janet Millbranth Zerorez Phoenix
What do you like about our products and services?

Your employee Cody was very friendly and competent.

Report a concern   December 6, 2023 — Rated 10 out of 10 by Barbara Robinson Zerorez Phoenix
What do you like about our products and services?

We had our upholstery cleaned. The technician was very friendly and knowledgeable about the cleaning process. He did a great job with our furniture and took the time to remove a difficult stain from one of the sofas. I would highly recommend Zerorez!

Report a concern   December 6, 2023 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

I like that there is nothing toxic in my house!

Report a concern   December 6, 2023 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

I have been very pleased with the results and the technicians.

Report a concern   December 6, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Everything! Great customer service!

Report a concern   December 6, 2023 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

The person that came out and cleaned my carpets, and my chair was awesome. He explained all of your products thoroughly. I decided not to use some of them, but not because he did not do a good job of explaining them.

Report a concern   December 6, 2023 — Rated 10 out of 10 by K.P.J. Zerorez Phoenix
What do you like about our products and services?

They do the
Best job cleaning 😊

Report a concern   December 6, 2023 — Rated 7 out of 10 by S.P. Zerorez Phoenix
What could we do to improve?

I was very happy with the work done in my home, Skyler was efficient and seemed to do a good job. The carpet looked good when wet, however, when dry there were still dirt spots in the areas where our dog sleeps. I am disappointed these did not come out. I am not sure I would use this method of cleaning in the future.

Report a concern   December 6, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Did excellent cleaning


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