Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85309 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2024 — Rated 0 out of 10 by G.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My area rugs smell like wet towels and funky. It’s horrible!!

Report a concern   February 2, 2024 — Rated 10 out of 10 by Pat Hosmar Zerorez Phoenix
What do you like about our products and services?

Not sure but it seems to work but hope they put the protection covering was done on all the rugs.

Going by daughters feedback who lives in Oregon

Report a concern   February 2, 2024 — Rated 10 out of 10 by Caleb Steele Zerorez Phoenix
What do you like about our products and services?

No chemical process, preparedness, customer service, and excellent tech.

Report a concern   February 2, 2024 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

I like the natural, non chemical, cleaning process. Tom was great and knew his product. Thank you.

Report a concern   February 2, 2024 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Very friendly, trustworthy technician who was efficient, great communicator and great at his job. Highly recommend Tommy!!

Report a concern   February 2, 2024 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Everything, everyone

Report a concern   February 2, 2024 — Rated 10 out of 10 by J.M.R.R. Zerorez Phoenix
What do you like about our products and services?

Technician was very knowledgeable and thorough

Report a concern   February 2, 2024 — Rated 10 out of 10 by Bruce Kennard Zerorez Phoenix
What do you like about our products and services?

Been a log time user of Zerorez .Never have been disappointed . Awesome company

Report a concern   February 2, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The person who cleaned my house was professional and excellent.

Report a concern   February 2, 2024 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Consistent, professional, and flexible around my time.

Report a concern   February 2, 2024 — Rated 5 out of 10 by A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

MY HOUSE HAD A TERRIBLE ODOR AFTER TREVON FINISHED. THIS IS WORSE THEN MY DOGS ODOR. THERE WAS ONE SPOT IN THE FAMILY ROOM THAT WAS PRETTY BAD AND I CAN STILL SEE IT. IS THERE A WAY TO COME BACK AND REDO THAT SPOT
Name removed

Report a concern   February 2, 2024 — Rated 10 out of 10 by Teresa Dlouhy Zerorez Phoenix
What do you like about our products and services?

Carpet looks great and it is dry by the next day.

Report a concern   February 2, 2024 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, reasonable rates, cheerful employees

Report a concern   February 2, 2024 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The Zerorez service tech was prompt for the scheduled time, took careful consideration of any spots in the carpet and ensured my satisfaction with each room prior to moving on. He was very polite and diligent at his work. The carpets were left looking almost brand new.

Report a concern   February 2, 2024 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Always prompt, courteous, professional and my carpets look amazing. I especially like that my carpets dry fairly quickly unlike some companies I have used in the past

Report a concern   February 2, 2024 — Rated 10 out of 10 by Blanca Rocha Zerorez Phoenix
What do you like about our products and services?

I HEARD ABOUT YOUR PRODUCT FROM THE RADIO STATION

Report a concern   February 2, 2024 — Rated 5 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We have had the windows open for 2 days and the fans blasting and the rooms smell musty after the cleaning and some spots are still wet. This is the first time we have had this problem after having the carpets cleaned.

Report a concern   February 1, 2024 — Rated 10 out of 10 by Melinda Wade Zerorez Phoenix
What do you like about our products and services?

Eric was very professional, listened to our cleaning concerns and reached out to me during cleaning to ensure I was satisfied with the quality. I would highly recommend Eric and this company to all my friends and neighbors. Thanks for the quick schedule on service and the quality.

Report a concern   February 1, 2024 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Tommy was amazing! I really appreciated how he took his time and answered all my questions.

Report a concern   February 1, 2024 — Rated 10 out of 10 by Lauren Robens Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing! Great customer service

Report a concern   February 1, 2024 — Rated 5 out of 10 by D.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I went inside to recheck everything, and mind you I paid for the highest level of service and chemicals.I had the refrigerator out from the wall when they arrived . It seemed odd that they pushed it back. So I looked and it was still very dirty. The female tech had told me it came out great when I asked her. So not very nice to be lied to. I have a photo if some one want to contact me. My job was $705 for a 3 bedroom house

Report a concern   February 1, 2024 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Your team was great. Very communicative and even provided photos of the cleaned areas when the job was complete. I will not hesitate to use your services again.

Report a concern   February 1, 2024 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Very thorough and efficient job, friendly tech.

Report a concern   February 1, 2024 — Rated 10 out of 10 by H.P. Zerorez Phoenix
What do you like about our products and services?

My carpets look clean and fresh. Brady did a really good job. He was friendly, thorough and professional.

Report a concern   February 1, 2024 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The technician was professional and did an excellent job

Report a concern   February 1, 2024 — Rated 10 out of 10 by Lenore Brown Zerorez Phoenix
What do you like about our products and services?

Serivce on time, pleasant employees. Got a stain out that was 2 years old.
Carpet dries faster than other cleaning companies have used in the past.

Report a concern   January 31, 2024 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

service man was very good!!!

Report a concern   January 31, 2024 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Professional and great service

Report a concern   January 31, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Jason did a great job!

Report a concern   January 31, 2024 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

I liked that it only took about one hour from start to finish. The carpet wasn't soaked and it only took about 4-5 hours to dry. The carpets looked like new after the cleaning. The service tech, Cesar J, arrived before scheduled time, he was very polite, friendly, courteous and professional. He was very knowledgeable and answered all my questions before and after the cleaning. The price was reasonable. I would highly recommend your services to anyone that was looking for carpet cleaning with high quality service and great results.


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