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based on 84664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech, Ryan B, did an excellent job cleaning the tile floor
Quality careful carpet cleaning
Great service! Done quickly and the room looks great! One issue nothing major though, one spot where our dog always lays it brought the dog smell out. Will definitely have them out again. Overall great job and scheduling was easy!
Always happy with the service they provide. We have used them numerous times having 2 dogs and two cats!
They do a good job
Tyson did a fantastic job making our carpeting and couches look spotless. He was great at imparting information and answering all of our questions. We have used Zerorez Phoenix for 6 years and will definitely use them in the future.
Very prompt and courteous
Had my tile cleaned. Looks great. Prompt and courteous service. Floors all ready for the holidays. Thank you
Thomas was so friendly and really did a great job getting our pet stains out!
Very professional service from Alex, thank you!
1. Ease of scheduling.
2. We were given an exact time frame during which time the service tech would be at our home.
3. Promptness of service.
4. Personable, efficient, hardworking staff.
5. Expert work that was respectful of our home and the surrounding furniture.
We were most impressed with Tony our service provider. Could not have been more gracious, outgoing, and dedicated to giving us excellent service. We will request Tony in the future.
We will always use Zerorez for our carpet cleaning needs.
What a delightfully respectful and polite young man Ramon was and what a good job he did. I have utilized Zerorez for years and they are just the best. Give them a call…you won’t regret it.
The times I have used your service the pearson was accomadaating, respectful and explained some of the service.
My only thought is that when i vacuum I do not go up and come back in another path. I overlap so in reality I vacuum twice. I mow the yard the same way. It seems to me by overlapping it would double the amount of cleaning.
Prompt, very polite, and excellent service. We have used Zerorez for several home remodeling projects and our very own personal home carpet cleaning and the quality fantastic!
Ran into a scheduling issue and somehow our appointment had been cancelled without much notice, but the when I called customer service they immediately resolved it and dispatch had a tech routed to the jobsite. Carpeting looks brand new very happy with how it all turned out. Great job, thank you again! We will be calling you again for our next project.
The carpet cleaning was fast and efficient. Much appreciated. Will hire again in e future.
Technician was very polite and showed up on time and did a fabulous job for us
Your employees are excellent in cleaning carpet and area rugs. They are careful and professional.
Good job.
Thank you
Very thorough and professional
Reliability.
I’m not sure what you use to clean with, but it did not remove simple stains on my carpet. The technician worked hard and was very nice. I in no way think it was a lack of effort on his part. I think it’s the cleaning solution that you use.
Your service technicians are ALL very good and courteous. They are careful with my furniture and always leave instructions before they leave.
Service was perfect. My items are pristine clean and your employee was on time and did an outstanding job! Could not have anyone better!
Always a good result. Professional technicians.
Paul did an awesome job!
Excellent customer service and Cassie was very polite and professional and did a fantastic job!
Good work
We had three small areas of carpet. Jason did a quick and excellent job of taking care of them. Carpets were not overly wet when he was finished, they dried quickly. We are very happy with the results.
No chemicals, great staff, great value

You didn’t clean the carpet. It looked the same only crunchy. I am done with Zerrorez, good idea but it doesn’t work. One time it took 3 days to dry. I have always had to have you back to reclean, this time that didn’t work and he ruined the carpet. Enough