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based on 84667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero Rez does a great job, my carpets are very clean.
On time arrival, professionalism, work performed, out come of service. Bryan was the technician who worked on my carpets. His analysis & recommendations were spot on. Would recommend him to anyone without hesitation.
While I was happy with my carpets cleaning I was disappointed that the tech chipped my door woodwork in a number of places going into my walk in closet. The other tech was there talking to him so he should have noticed. I will now have to buy paint to touch up the area. Hopefully I can match the paint. I did send a picture to Email address removed on the 29th but I have not heard back from anyone. I would appreciate your getting back to me on this issue.
Thanks you, Name removed
Phone number removed
They are true professional.
I like that Zerorez leaves my carpets very clean, with no residue from cleaning additives.
You always do a fantastic job and your workers are friendly and knowledgeable. I have used your company for years and I always recommend you to my friends. Good job!!
Floors look incredible and the technician was amazing! Thank you!
The employee was prompt, friendly but professional. He was a hard worker and worked quickly but was very thorough. He was respectful of our home and our time.
They did a great job with our carpet and tile. He was very efficient and completed the work very quickly. He explained the entire process to us and how long before we could return to the areas.
Customer service is very good. The gentleman that came out to our house thoroughly went over everything from top to bottom with us before he started so we knew exactly what we were getting carpets turned out so good very happy.
Always do a good job.
Simply it works! My carpets are old and your products help keep them looking good longer than other carpeting companies.
My floors look fantastic!
Amazing service. The tech did a perfect job on all surfaces and they look amazing!
Great company and employees! Have always had great service and technicians are always courteous and will answer any questions I may have. Definitely will continue to use Zerorez.
The carpet dried fairly quickly and has a nice soft feel. I like your process with no soap. I’ve use Zerorez for several years and I’m never disappointed.
Great job cleaning and stain removal
Matt went above and beyond to help with our new home. He understood we had allergies and really took the time and effort to do it right.
Did a great job. Just wish when a room like a bedroom had nothing but walkways around furniture that I did not have to pay for a whole room. Not really fare. Also gas prices are down so that charge should go away.
Your technician did a great job
I'm very happy with the service.
Jordan was great! Zerorez always has the friendliest guys working for them and they always do a great job getting our carpets cleaned!
we like the gentleman who does the work .
we will call him back
First of all my carpets look amazing! The tech was super nice, on time and did a wonderful job. I wouldd 100% use Zerorez again!
Your products are environmentally safe and do not leave a chemical smell behind. I’ve used Zeroez for many years. In fact, they are the only company I will use. The tech who cleaned my carpeting and two recliners was very professional and courteous; a great ambassador for Zeroez.
All the stains and door came back as soon as we walked on the carpet. Total waste of money!
Everything
The carpets turned out awesome. The rooms and feels very very clean
My service technician was great. After cleaning my carpets very thoroughly initially and waiting for them to dry, he reinspect, and then I noticed one section that he thought needed further cleaning. He went back and got all of his equipment back out again, and re-cleaned the area of the rug until it was not noticeable Any longer. I really appreciated the extra effort he took and pointing this out to me and taking the extra time to make sure the job was done correctly.

Very good service. Will use again. Thanks