Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85312 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2024 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Professional and great service

Report a concern   January 31, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Jason did a great job!

Report a concern   January 31, 2024 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

I liked that it only took about one hour from start to finish. The carpet wasn't soaked and it only took about 4-5 hours to dry. The carpets looked like new after the cleaning. The service tech, Cesar J, arrived before scheduled time, he was very polite, friendly, courteous and professional. He was very knowledgeable and answered all my questions before and after the cleaning. The price was reasonable. I would highly recommend your services to anyone that was looking for carpet cleaning with high quality service and great results.

Report a concern   January 31, 2024 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Jeff always does good job! He makes sure our home is protected and leaves the carpet as dry as he can. He’s also very friendly and helpful.

Report a concern   January 31, 2024 — Rated 10 out of 10 by Casey Pyle Zerorez Phoenix
What do you like about our products and services?

Great team of people that did a very thorough job on my tile floors.

Report a concern   January 31, 2024 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Done quickly and a quality job.

Report a concern   January 31, 2024 — Rated 9 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

My carpets were cleaned better than other methods. Very satisfied.

Report a concern   January 31, 2024 — Rated 10 out of 10 by J.P.J. Zerorez Phoenix
What do you like about our products and services?

Love the service and the technician was great!

Report a concern   January 31, 2024 — Rated 10 out of 10 by Susie Apel Zerorez Phoenix
What do you like about our products and services?

The guys were on time. They did a great job on my two rooms I had cleaned. One of the rooms had a big stain of cocoa powder and the got it right up!

They were professional, courteous, and left the house clean!

I highly recommend them to all.

Report a concern   January 31, 2024 — Rated 5 out of 10 by S.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my tile cleaned and was disappointed on how it turned out. I recently used this company to clean my carpet and my entry way tile which both turned out great. So I scheduled another appointment to have the tile in my main living area and master bath. Not sure if it was the person who performed the work but I actually had to use my steamer to clean the floor after he left. Very disappointed!

Report a concern   January 31, 2024 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

The work done on my floors was amazing

Report a concern   January 31, 2024 — Rated 10 out of 10 by Harriet Schwartz Zerorez Phoenix
What do you like about our products and services?

Showed up promptly and explained what services I was getting, Technician very courteous and knowledgeable. Would ask for him again.

Report a concern   January 31, 2024 — Rated 10 out of 10 by Gary Janas Zerorez Phoenix
What do you like about our products and services?

the technician was a bit early, which worked out great. He did a superb job. Wouldn't hesitate to do my carpets in the future.

Report a concern   January 31, 2024 — Rated 10 out of 10 by Doug McBane Zerorez Phoenix
What do you like about our products and services?

Great Service!

Report a concern   January 31, 2024 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Clean, efficient, professional service.

Report a concern   January 31, 2024 — Rated 9 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Cleaned carpets and upholstery thoroughly. On time.

Report a concern   January 31, 2024 — Rated 10 out of 10 by Kathy Cerna Zerorez Phoenix
What do you like about our products and services?

Called to schedule an appointment to get my carpets cleaned they were able to come out the next day. My carpets are super clean they look brand new will definitely use Zerorez the next time I clean my carpets.

Report a concern   January 31, 2024 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Very professional service personnel. Ashley B came to our home and did a great job!! Very courteous and knowledgeable!

Report a concern   January 30, 2024 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Respond quickly. Work Eficiently. Price reasonably.

Report a concern   January 30, 2024 — Rated 10 out of 10 by Ray Pulles Zerorez Phoenix
What do you like about our products and services?

Great service. Tech was right on time. Did a great job. Totally satisfied

Report a concern   January 30, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The tech was great. The job he did was amazing. This was the 3rd time our carpet has been cleaned, the first by this company and it was by far the best job. Their machine truly picked up lots of dirt. The carpet looks almost new! Next time we will have him do the grout and stone floors.

Report a concern   January 29, 2024 — Rated 7 out of 10 by K.P. Zerorez Phoenix
What could we do to improve?

Set expectations for how long the service will take and the drying time. It was 12-24 hours for my home. It would be important to discuss the customer’s needs before the appointment to avoid upselling. Finally, ensure that your personal have the necessary equipment to do the job. He had to borrow my black light to detect the stains and ended up missing one I had pointed out initially.

Report a concern   January 29, 2024 — Rated 10 out of 10 by Vicki Tapp Zerorez Phoenix
What do you like about our products and services?

Each time I use Zerorez I have been pleased. They are friendly on the phone as well as in person. They do a great job, clean up after themselves, and my house smells great! I would highly recommend them to any looking to clean their floors.

Report a concern   January 29, 2024 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Great service, great results!

Report a concern   January 29, 2024 — Rated 10 out of 10 by Paul Jones Zerorez Phoenix
What do you like about our products and services?

On time quick and you did a good job

Report a concern   January 28, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Online booking and no residue.

Report a concern   January 28, 2024 — Rated 9 out of 10 by H.E. Zerorez Phoenix
What do you like about our products and services?

I like to service a lot I like Alex a lot because he explained the whole process to us very courteous. I will call him again to do our rugs.

Report a concern   January 28, 2024 — Rated 9 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Convenient, affordable and no chemicals

Report a concern   January 28, 2024 — Rated 10 out of 10 by M.Y. Zerorez Phoenix
What do you like about our products and services?

Friendly service great job cleaning the carpet

Report a concern   January 28, 2024 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I like the fact that they come with everything they need and don't hook up to an outside faucet that may or may not produce clean water. Although I freaked a little when there were ripples a few hours after the technician left, of course they disappeared when it was dry.


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