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based on 84666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician Alex was professional and very informative. Tile and grout look great.
My carpet came really clean
Prompt, very professional, and carpet is really clean!
Frankie was so nice and cleaned my old carpet like new!
I would totally recommend him and give him a 10+
Ryan did a good job,and is a wonderful person to deal with.
Timely service! Great technician. Great results. Superior service and attention to detail!
Very professional and great customer service. Everything was explained to me prior to the service. My technician Jacob did a great job!
Knowledge of business and curtesy of Alex. Good man.
Great Job!
Easy to schedule, great availability, professional and quality cleaning service.
Scheduling was quick and easy, appointments readily available and the carpets look amazing!
Quote over phone was acceptable. However, Residential Environment and temporary fuel subcharges were added to total payment. I specifically asked representative if there were any other charges, he said no.
Cleaning job was ok.
Timely, friendly service. Carpets are squeaky clean. Knowledgeable staff. Great job!
Paul in Phoenix location was great, even put up with my hyper dog. He went out of his way to het the job done quickly, professionally and with a great attitude!
I would like to say that my tech Joshua did an absolutely amazing job!!!
We are so happy that you sent Brian to do our carpet cleaning. He was prompt and more consciencious than any of the past technicians we've had from any companies. Spent 4 hours doing 8 rooms, etc. Our 20 year old carpeting looks brand new.
Very clean and always gives the best customer service!
24-year-old carpet looks like new!
I had 3 rooms cleaned and some removal of pet urine removed from a carpet. Matthew arrived in a happy mood and got ready to work. We discussed what I wanted done and he started in, explaining what was to be done and about how long it would take. I checked in regularly and Matthew updated me on the progress. He finished and the carpets looked magnificent and all the pet stains were gone. A couple of days later, the carpets are dry and the carpets look great for my guests this season. Great work Zerorez!
Everything
Tough adhesive stains removed. Carpet looks great!
Very pleased with the carpet cleaning. Did a very good job.
Using healthier ways to clean our carpets is appreciated. We have older carpets that require planned cleaning periodically.
Joshua did an excellent job in an expedious manner.
Thank you for scheduling Joshua.
Mike and Madeline
Neat, efficient, friendly techs.
Very courteous and helpful tech.
You did a great job. I’m very pleased with your work. You were punctual and your technician was very professional and honest about possible issues. Which by the way didn’t occur. The carpets were stiff when they dried.
Everything!!!
Great service from Carli
Carpets still have the minor spots that usually come out.
Easy to request an appointment. Courteous staff. Quick staff. Educational staff. I never leave without the tech giving me an entire understanding about how something works and that is fantastic.
Jacob T did an amazing job on our carpets. He explained everything, answered all my questions and took his time to ensure he was doing everything he could to make sure we were both confident in the quality of the clean! Jacob did an outstanding job representing your company!