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based on 84662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was very informative and friendly and provided suggestions. He also managed expectations.
Great technique and technician. Worked hard and did a great job.
Ryan was great and very detailed. I was very pleased with the work that he did.
every thing
Great service Paul was great on time prompt fast
I spent ALOT of extra money and it’s no better than when I’ve paid my precious guy 1/3 without all the up charges. The carpet smells weird and wet and pet odor areas not fully fixed despite the 4 x my quote I paid to get it done right.
Have used Zerorez for years. Great product and Jordan was great. 😃
Response time and booking very efficient
Carpets looked like new after cleaning.
Joshua our technician was polite and professional. He did a great job. Thank you!!
Our rep didn’t take his time and did not get out the spots
Excellent service. The extremes that were taken to get my carpet back to a livable condition was amazing. Alex, the wonderful technician, was an excellent representative for the company. From the beginning, to set up appt, to the ending when Alex walked out the door, I feel the company went above and beyond. THANKS!
Good techs and good results
Great quality, excellent service, easy to schedule appointments.
very professional and helpful. Very honest about what they could do to get the carpet as clean as possible. I feel they worked extra hard to give me the best result.
Technician was polite, knowledgeable, respectful. Carpets looked great afterwards.
The service is professional, honest, and congenial. My carpets currently look lovely. I’m waiting to see if recurring stain returns after sealant was applied
Employee arrived on time, asked questions about what I needed, surveyed the rooms I wanted cleaned then he got started. He was efficient and knowledgeable. I will use Zerorez again.
All the floors come out much better than before and customer service is great.
Professional and carpets looked great!
Professional, nice and took the box out so I don’t have to trash it! I will use your service again.
the cleaning solution used
Professional and keep you informed
OUR SERVICE WOMAN ("CAMMY"?? not sure of spelling!) WAS VERY PROFESSIONAL, HELPFUL AND FRIENDLY. SHE IS A WONDERFUL REPRESENTATIVE OF YOUR COMPANY. SHE TOOK THE TIME TO EXPLAIN EVERYTHING AND WAS VERY CAREFUL IN OUR HOME... AND THE RESULTS WERE GREAT. I WOULD DEFINITELY REQUEST HER IN THE FUTURE
Excellent service from Alex Taylor..He's a total asset to your company..
I like how clean and soft my carpet is and once they finish it it dries fast!! Friendly workers and they did a great job!
I like that you don’t leave a lot of water left in the carpet, the carpet looks great, and the technician was amazing.
Great Service Love the way the carpet turned out
No chemicals
Filtered water
Brady and Paul were very professional. Explained about the process they use to clean my carpets and how to maintain them. Did I mention how clean my carpets were when they finished? Excellent job. I highly recommend this company.