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based on 87721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After my tech left I noticed I had dust balls all over my dresser, I just had my house cleaned the day before so it had to be from something he did. I also have 6 spots on my floor that I didn’t notice until after he left. I have ordered a spot remover and I’ll take care of it myself.
very profesional
I was disappointed in my sofa cleaning. It looks awful! There are spots all over from the spray that are clean. I was out of town during the cleaning to know how it turned out. The cleaning was on 10/3/24.
Cleaned tile and grout without chemicals. Looks great.
Very friendly, prompt and affordable carpet cleaning.
Very efficient Service and staff.
Appreciate punctuality and communication! and great job done.
It's easy to make an appointment at a time that's good for me.
I get a phone call 30 or more minutes ahead of the arrival time of the technician.
Quick and good job performance at a reasonable cost.
Competitive pricing
Cleans well and dries quickly. Your workers are very pleasant and professional.
Fast friendly service. Completed job without issue, & explained process thoroughly before starting
The guy that clean our carpets was very nice. He did a good job.
Easy scheduling, prompt arrival, and the service was very quick but also very thorough. The service tech was also very respectful.
The technician, Jordan, was very kind and extremely knowledgeable.
Great service all around!
Great work as always- This man is one of your best
On time and good service
Easy to schedule online. Carpet cleaning is excellent and a great value! Service technicians are on time and professional.
The technician didn’t take his time, I’m sure the carpets would have come out better if time was take.
Love how they don't use chemicals to clean the carpets.
The carpet was not cleaned correctly and the technician missed a lot of spots didn’t clean behind doors
The service and the quality of the products was awesome
I like that my carpet isn't crunchy & hard w/Zerorez. That's why I've used this service multiple times.
The technician was promt. I wasn’t there but my grandson didn’t have any complaints
The Technician Ryan was very professional. He was very thorough and wanted to make sure we were pleased with the final result. The carpets looked great as well as the tile. Ryan made my floors look new! I also use Zerorez at my home in Oregon. I have never been disappointed in the quality of work or professionalism. I highly recommend Zerorez and request Ryan as your technician.
Had to reschedule due to not meeting the time frame given, had issues on rescheduled day due to them having the wrong phone number by 1 digit. Everyone was respectful, professional, and the work came out great, but it was still an inconvenience
We still have a bad pee smell.
Very quick and professional
I like that your technicians text to give you an ETA and arrive when they say they will. Mike Powers was polite, friendly and knowledgeable. He explained what needed to be done, offered us options completed the job within the time frame he gave us. Thank you Mike, see you next year.
Great experience and the technician was amazing!!
every thing