- Phone: (480) 507-2419
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based on 85303 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well Cody did an outstanding JOB. Love his attention to detail.
However your schedualing dept. is lacking. When I schedualed this appointment I was told 8am to 10 am I realize that I added extra rooms. this the kciker the person I spoke with did not inform me that the time would change. so at 5 pm the day before when you texted me and let me know He would be here at 12 to 2 I was ticked off. I had to reschedual my whole day My clients were not real thrilled nor was I.
Now I say this because this happened the last 2 times I used you guys. the first time I requested CODY and you sent me someone else.
2nd time you sent another person and he was high. I had requested Cody then too. If your service providers were not as good at their job and your system was not as good as it is, I would use a different company. The whole reason I started using You was because of CODY.
So I suggest stepping up the game in your schedualling dept.
professional, carpets were cleaned good.
Thank you for doing an awesome job! I didn’t think the floors would look so great.
EVERYTHING!!!! Very satisfied..our tech Eric was awesome..thanks so much..Linda and Bill
Carpets look great. Your people are very friendly and professional…
I like how clean my Ted floor grout gets. It looks brand new!
Excellent service! They arrived on time, were professional and asked great questions to understand what I needed. Carpet, porcelain tile and grout are so clean, I couldn’t be happier. Thank you, Zerorez!!!
The service and the technician were exceptional. I will definitely use your company again for my next carpet or tile cleaning.
App is easy to use online. Able to choose your date and time. Representatives are nice and courteous. Speedy but excellent service.
We are satisfied every time Zerorez comes to our house to clean the carpets. Professional, high quality experience with excellent customer service.
They did a great job! Ryan was very helpful and friendly. We will definitely be returning!
Matthew arrived on time and did an excellent job. Went "above and beyond." I will definitely use zerorez again, and I will request Matthew next time to again clean my carpets.
Excellent customer service
I had soap residue that appeared when the floors were dry. I had to hand clean those spots which I reported back to you.
Our technician was AMAZING!! he was friendly, professional and explained the products available to help treat our carpets!! Completely satisfied with the results. I appreciated the care and respect that he had for our home during the process. (He placed corner protectors to prevent the hoses from rubbing the baseboards and provided shoe covers). Thank you, Alex for a job well done!!
Great price when on sale.
Great customer service and we love our carpets!!
I appreciate the quick time for my appointment. The tech was great and thorough. My carpet looks and smells great
Helpful, friendly and decent prices. Thank you.
Professionals that take pride in their work arrive at your home in a timely manner. They ask about your expectations and explain how they will work to meet them. After the cleaning, they ask you to inspect and offer feedback. They then clean up as if they had not been there. Excellent service.
The process from scheduling to cleaning was easy. The tech was professional and did a great job!
Ashley did a great job cleaning our carpet after our dog got sick in several places. She was very thorough and really took the time and effort to do a good job.
I like all the options that are offered. My cleaning job was not rushed and I appreciated the other offers that I could use
Thorough cleaning... Always to the point!
The carpet looked nice after they were done.
Our technician was great! Fast, thorough and made sure everything was well done.
Always on time, courteous and professional technicians. Extremely reasonable. I love that I can book my appointments online. Excellent results. Happy customer 😃
Cleaned carpet
Your technician was timely,efficient,friendly and thorough
We would recommend your services
First name removed at Monte Vista Resort
Mesa Arizona
They don’t sugarcoat anything they’re very fun and tell you the way it is.