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based on 84662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tile looks great would def do it again
Friendly and educated staff. Great service, and results.
Great job, efficient and the BEST technician!
Quick and simple service
Friendly
knowledgable
Great prices, carpets look new. Tech is very professional.
This is the second time we used Zerorez for our office; the process was very simple to schedule an appointment and get a quote. Everyone is very friendly and helpful, and our carpets come out amazing!! Highly recommend Zerorez!!
Alex was professional and friendly. He was very fast and effective.
Very quick to respond and easy to book on-line, tech was very cordial and did a good job.
Service is excellent. Your employees have always been very efficient and friendly. We will continue to use Zerorez in the future.
Notification of service and arrival time
Thorough cleaning job
Communication of service tech with any issues
The carpet still smells because it took 2 days to dry
We have used them several times over the years and our tile came out great. There were a couple spots that did not lift correctly and they came back the following week and re-did those spots and it looks brand new!
There were several black stains on my parents carpets in several rooms. I was skeptical about the stains even coming out. Zerorez did get the stains out by using their subfloor cleaning system. It worked!!! I am very pleased. Thank you.
First time using you.
Found a big divot in my wall from hoses I guess, plus several marks on lower walls I had to clean off. The carpet seems clean but took two days to dry, longer than a traditional cleaner.
Will use again but monitor the wall padding.
Excellent service , fast drying very professional all the way. Matthew was outstanding!
The thoroughness of the technicians and the results!
Appreciate Scott coming out earlier than the original window of time. He was conscience of our concerns about keeping the high traffic area of the bedroom carpet clean. He is friendly, courteous, professional. We are very satisfied with the job Scott did and will ruse ZeroRez next time we need the carpet cleaned as well as recommend ZeroRez to family/friends.
Communications with scheduling are excellent. Rugs are always clean and free from soap products
Prompt service, knowledgeable technician and competitive price with other higher end service providers. I also appreciate the water conditioning to help with a better cleaning outcome.
Both of the men were so kind and courteous help me move my furniture came a little early so they helped me get everything ready I really appreciate it they were great and they did a terrific job I would recommend them to anybody
Great job. Very pleasant
Setting up appointment was fast and easy.
Great communications via text and email. Maurice was.vwey friendly and appeared to do everything in his power to please us.
Our old dingy floors look brand new!! Our technician was very helpful in explaining the cleaning process and gave us a time frame for the work. He was right on!! Very pleasant young man.
My carpets were cleaned yesterday and the technician was extremely knowledgeable and did a great job. Although today, after coming home from work my carpets smell like musty urine. I was able to see with a black light the small amount of urine markings from my small wiener dog so I know it’s not a lot of damage.
Very professional.
I didn't think this company could do anything better than my past experiences. Then they sent us Alex. Alex is an awesome human and a very well versed technician. He communicated everything from start to finish. He obviously put in his ten thousand hours. He is an expert! Great company with even better people. Return customer, returning.
Frankie worked really hard and our tile and carpet look amazing.
Excellent carpet cleaning service, professional technicians, good value for service
Brian came to our house. He was very professional and friendly. He did a great job and made sure we were please and happy with his services before he left.
My carpets always look, feel, and smell so clean after ZeroRez has been here to clean them. They are never sticky or stiff from chemicals like other companies.