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based on 85300 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
efficient and no order.
Did a good job.
Hidden fees. See email I sent you
Service technician was very professional. Took time to explain what he was going to do and go over cost
Second time using company....upsale tactics each time & both times price was more than when I booked. Techs were fine...carpet is clean but not sure it is different enough from our former cleaners foe about $100 less
I had my tile cleaned and there was quite a bit of residue on the floors or even the doors next to it. It splashed and left white stuff on things.
great service. carpets look awesome
My technicians were fantastic! Polite, professional, and they did a great job on the carpet!👍🏻
ERIC WAS AWESOME....TIMELY/FRIENDLY/INFORMATIVE
easy to schedule, on time arrival, professional
Good morning I would love to give you some feedback on Zerorez this week I had the honor of having the company in my home, helping with my carpet getting it so clean and one thing I noticed that they really got a hold of the dark spots and they were lifted out and I really appreciate the great service. The gentleman that came into. My home was so cordial and so nice. He explained right up front what he would be doing and how the cleaning procedure would work. Very thankful. to have zero Rez company great professionalism. and I will be using them in the future. Thank you.
Loved Treyvon! He was very through and conscientious about the job that I needed and really focused on giving it his best effort.My tile and grout have never looked better and he did a fabulous job cleaning up the water and anything sticky. Thank you again!
He was very thorough and did a great job explaining the Zerorez system.
Alex was friendly, kind and efficient. He did a great job. I'd give him an A+ (10 points)
Issac was on time, explained cleaning process, id a great job.
Good customer service. It was easy to reach out for an appointment.
Fast and friendly service with great results.
Quality of carpet cleaning - professionalism
The technicians are polite and courteous but not overly chatty. Very businesslike. They show up on time. I have only used Zerorez carpet cleaners the past several years.
Excellent service and good price
The technician was very courteous and did an excellent job of cleaning my carpets and area rugs.
Shawn was very pleasant. Professional and on time. Explained the whole process to me. I like the mo chemicals as we have cats. I love the look and smell of the carpets after the cleaning. Prices were reasonable, will definitely use them again.
Scott was very helpful
very happy with the cleaning results - staff member was very personable and did an excellent job!! Would highly recommend!!
I’m very impressed with your service; carpet came out very clean (even traffic areas.) I was impressed with how your worker spent time cleaning and she asked lot of questions. Thank you!
alway a great job!
Our carpets look amazing, like new. Employee was courteous , explained each step of cleaning, arrived on time and finished in a timely manner.
The cleaning tech arrived on time. He was a very pleasant and polite.
He worked very hard on cleaning 4 upholstered chairs from a conversation area. They look so much better!
Great job. We have been customers for many years
Jesse was professional and pleasant. Did a great job. He was able to remove some play dough that was dried into the carpet. Very pleased with how good the carpet looked after Jesse was finished cleaning it using the Zerorez method.