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based on 85299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job, carpet looks like new.
The people who have gone out to clean our carpets have been professional, polite and informative. Brenden was exceptional. I like how the carpet dries and looks new. No crunchy rugs with zerorez.
There was a miscommunication in the cost of the treatment for pet stains. I was told the cost would be an additional $75 for a gallon. I agreed to that. We determined there were 4 stains that needed treating. The technician was working on the stains and then informed me he had already used 3 gallons! I told him I had agreed to 1 gallon and questioned whether I now had to pay for 3? At the end of the cleaning, sure enough, what should have cost me $195 now was $345!. My carpets were extremely wet and took 2 days before they were dry. I called the office the next morning and shared my experience. I was told I would get a call back and I am still waiting for that call back.
He arrived at our agreed time. Was efficient - did a great job.
Everything
Price and service
simply the best!!!!
You techs were friendly and did an amazing job.
It’s the best quality carpet cleaners !!
Professional n fast.. always quality service
Our tech was Ryan. He was very polite, professional, conscientious, and hard working .
Ryan was on time and did a terrific job on our carpets.
We will be sure to request him next year.
B. Schmidt - Glendale, AZ
Service was prompt, thorough, and affordable. Technician was knowledgeable, professional, and friendly. He was training a new employee and had a great demeanor. The trainee did an excellent job, and also had a great personality. I’m very happy with the job they did cleaning my couch.
The carpet cleaning was done well but there wasn’t even the slightest attempt by the technician to wipe up the amounts of water left on the floor outside both bedrooms by the hoses.
They were here on time, friendly& did an excellent job! Thank you!
Zero Rez came to my house and my carpet in my living room were terrible in my travel spots. I am handicap and it is really hard for me to use the carpet cleaner so I called Zero Rez because my son told me if anyone can get it clean they can. I realized with the dark areas they would not be back to new but I was hoping for at least better. After they were done it looked better than I could ever imagine! The young man who came took his time and did a wonderful job! I will definitely be back. Thank You for a great experience!
Knowledgeable technician
Good results
The technician and my carpet is clean 👌.
Technician's did a great job. They were professional and respectful.
Timely, thorough, and courteous service!!
Pleasant technician did a great job. The carpet looks good and I like the idea of no soap residue.
Because you're the best
I’m always happy with how my carpet looks. And all the technicians who have come to my house have been friendly and professional. Skylar cleaned my carpet yesterday and did an awesome job.
We have had Zerorez clean our carpet for about the last four or five years and they always do an excellent job!
Less time. No mess
Great service tech and carpets look like new!
The service was great, the price was very reasonable, and the quality of work solid. The carpets, hallway, stairs, and rug looked great after Zerorez! Thanks.
Luis was great!
Safe, no odor. You take the time to do a thorough cleaning and most of the moisture is gone right away so drys quickly.
Never had my carpets professionally cleaned I have always done it myself. I was very happy with the services I received from my tech and the friendly customer service!
friendly