Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2024 — Rated 10 out of 10 by Dawn Van Kleeck Zerorez Phoenix
What do you like about our products and services?

I like Zerorez because they are efficient, prompt and polite. Also, they use NO harsh chemicals and my carpets are fresh and clean when they're through.

Report a concern   February 22, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Carlie was the person who cleaned our carpets, and she was excellent. She went through everything with us before she started. Not only did she do a wonderful job on our carpets, but she was very friendly and had a great attitude. We would highly recommend Carlie and your company.

Report a concern   February 22, 2024 — Rated 10 out of 10 by Dolores wilson Zerorez Phoenix
What do you like about our products and services?

Excellent results. Boys were friendly and knowledgeable and wonderful!!would highly recommend!

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Easy and carpets looks great.

Report a concern   February 21, 2024 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

The entire process is consistently excellent.

Report a concern   February 21, 2024 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The tech, Xavier, was terrific!

Report a concern   February 21, 2024 — Rated 10 out of 10 by Loretta Smith Zerorez Phoenix
What do you like about our products and services?

The company cleaned my air ducts and did a fantastic job. They were on time and very courteous.

Report a concern   February 21, 2024 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Friendly service. No mess carpet cleaning.

Report a concern   February 21, 2024 — Rated 9 out of 10 by Denise Dawson Zerorez Phoenix
What do you like about our products and services?

Quick response. Efficient timing for work done. Very strong machinery. Great results.

Report a concern   February 21, 2024 — Rated 10 out of 10 by Kathleen Roe Zerorez Phoenix
What do you like about our products and services?

Great results, on time, courteous, friendly, and knowledgeable! The techs that came out to our house were great!

Report a concern   February 21, 2024 — Rated 9 out of 10 by Bill Brandt Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   February 21, 2024 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Very professional and excellent customer service

Report a concern   February 21, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Your employee was on time and did a great job cleaning our dirty carpet.

Report a concern   February 21, 2024 — Rated 1 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When your technician performed the work, the carpets looked good. I had 2 rooms cleaned, and spent about $55 a room for deodorize, but a day later they smelled terrible!!!! It's almost like I need to bring in another carpet cleaning company to fix the smell you have let in my 2 rooms. It smells like wet Fritos!!!! Very disappointed in this job.

Report a concern   February 21, 2024 — Rated 10 out of 10 by V.V. Zerorez Phoenix
What do you like about our products and services?

Zerorez gets the job done. Thank you!

Report a concern   February 21, 2024 — Rated 10 out of 10 by Kyle Heren Zerorez Phoenix
What do you like about our products and services?

Our technician was excellent, was able to get the smell out of our carpets while putting up with technical difficulties caused by our over use of baking soda… sorry guys. Would definitely recommend services to friends and family!

Report a concern   February 21, 2024 — Rated 10 out of 10 by Stephanie Lawton Zerorez Phoenix
What do you like about our products and services?

Easy to schedule (Alice is always great). The techs arrive on time - they are friendly, quick and efficient

Report a concern   February 21, 2024 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

The tech was early and friendly

Report a concern   February 20, 2024 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Numerous pet stains and smells eradicated. I'm happy with results. A bit expensive. I'm glad you have per room pricing. And sale pricing you let me know about. Thanks.

Report a concern   February 20, 2024 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

The technicians were friendly and the best carpet cleaning I’ve ever had.

Report a concern   February 20, 2024 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

You have obviously raised your prices, and I feel pretty confident your techs are commission based.

Report a concern   February 20, 2024 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Safe products for pets. Excellent techician..Ask for Cody! Reasonable prices. Highly recommend this company!

Report a concern   February 20, 2024 — Rated 10 out of 10 by Brianna Keith Zerorez Phoenix
What do you like about our products and services?

carpets look and feel great

Report a concern   February 20, 2024 — Rated 10 out of 10 by Diane Skaff Zerorez Phoenix
What do you like about our products and services?

Prompt, reliable, professional, courteous and excellent service. I truly thought that my carpet could no longer be cleaned anymore as it was absolutely filthy and horribly worn. However, the technician performed a miracle and I can keep my carpet for a several more years, I am sure. It looks like new!!

Report a concern   February 20, 2024 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Like how it looks and feels afterwards. Whenever I've needed a tech to return for additional spot treatments, they did at no additional charge. I use the powered water in a squirter bottle between carpet cleanings and on my couch.

Report a concern   February 20, 2024 — Rated 8 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   February 20, 2024 — Rated 10 out of 10 by Linda Norquist Zerorez Phoenix
What do you like about our products and services?

On time, customer service excellent, work flawless!!

Report a concern   February 20, 2024 — Rated 10 out of 10 by Debbie Pameticky Zerorez Phoenix
What do you like about our products and services?

Our carpets looked great after they were finished. They got stains out that the prior service we used were not able to do. The gentlemen were very polie, upbeat, and professional. We were very impressed. The house smelled wonderful, citrus, not chemical. Great job. Shawn and Paul were awesome.

Report a concern   February 20, 2024 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

great! dependable on timing and professionalism and carpet are soft when dry.

Report a concern   February 20, 2024 — Rated 10 out of 10 by Irene Chronister Zerorez Phoenix
What do you like about our products and services?

My carpets are aged and have never looked so good I the 8 years we have lived here than they do since Eric cleaned them yesterday.


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