Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 18, 2024 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Amazing service

Report a concern   February 18, 2024 — Rated 9 out of 10 by Brandi Brown Zerorez Phoenix
What do you like about our products and services?

I like that everything is chemical free.

Report a concern   February 18, 2024 — Rated 8 out of 10 by N.V. Zerorez Phoenix
What could we do to improve?

Brady was very attentive to our needs and listened to my concerns.. He did a good job doing my tile. I would recommend him .

Albeit, at the end of my clean his truck had some mechanical / water leaks.. :( ? Which he handled with his supervisor.
nvb

Report a concern   February 18, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

The chemicals you use

Report a concern   February 18, 2024 — Rated 10 out of 10 by J.O.N. Zerorez Phoenix
What do you like about our products and services?

Technician was very polite, professional and quick!

Report a concern   February 18, 2024 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Ryan, was very helpful and accommodating to doing a great job!

Report a concern   February 17, 2024 — Rated 9 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Great job as always.

Report a concern   February 17, 2024 — Rated 0 out of 10 by P.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets were still wet the next day. We had to rent 2 floor fans to dry out. This was the 2nd time using Zerorez with 100% totally different results. Very disappointing for this service. Will not be able to leave a positive review for this services

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Early and on time, notified me of arrival, efficient, and cleaned up

Report a concern   February 17, 2024 — Rated 9 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

work was well done and as expected when finished...only problem was that the timing was late...supposed to be between 11:00 and 1:00 and didn't arrive until 12:30...not a huge problem

Report a concern   February 17, 2024 — Rated 10 out of 10 by Lisa Randall Zerorez Phoenix
What do you like about our products and services?

My tech Paul was amazing. He was incredibly knowledgable about our 30+ year old carpet!

He was kind, professional and personable.

I hope every time I book…I get Paul!

Report a concern   February 17, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

excellent service and good prices

Report a concern   February 17, 2024 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Austin the technician was very friendly and informative. Explained everything well and worked quickly and efficiently. Very pleased with the work.

Report a concern   February 17, 2024 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

quick and professional

Report a concern   February 17, 2024 — Rated 10 out of 10 by L.Y. Zerorez Phoenix
What do you like about our products and services?

Had a very sick cat that left nasty stains on.my carpet. Zerorez managed to get the stains out. Did a great job.

Report a concern   February 17, 2024 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Always the best customer service. The technician did an awesome job.

Report a concern   February 17, 2024 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

First name removed was very good at his job and communicated well throughout the process. He even managed to get out the stains.

Report a concern   February 17, 2024 — Rated 5 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am mostly happy with my service. The technician was friendly and helpful. However I specifically asked questions about a room that my dog had peed in. He used the black light told me it just needed a treatment. Well now the room smells TERRIBLE, worse than it did before I had you out.

I am very disappointed that he didn’t recommend a treatment that would handle this.

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Efficient and affordable prices

Report a concern   February 17, 2024 — Rated 10 out of 10 by Patricia Petromilli Zerorez Phoenix
What do you like about our products and services?

Your service technicians were top notch! Courteous, professional, helpful.
My cousin was here from Seattle and was also impressed. They will use ZeroRez up their way, too!

Report a concern   February 17, 2024 — Rated 10 out of 10 by Denise Zadwarny Zerorez Phoenix
What do you like about our products and services?

You do great at carpet cleaning

Report a concern   February 17, 2024 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

no after smell !!

Report a concern   February 17, 2024 — Rated 0 out of 10 by M.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The floors are still really bad in the bathrooms and around all cabinets.
My 3 bathrooms sre no different then when you came. They are also the least used. 1 is barely ever used. Definitely will not recommend the company..

Report a concern   February 17, 2024 — Rated 10 out of 10 by Jeannie Crosby Zerorez Phoenix
What do you like about our products and services?

Your tech was very good at communicating and did a great job. It was a lot for one man to do in an afternoon. Thankyou

Report a concern   February 17, 2024 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

No smells
Really good people
Knowledgeable
On time
Listeners
Get the job done right

Report a concern   February 17, 2024 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Good quality, fair pricing, rep was fantastic!

Report a concern   February 17, 2024 — Rated 10 out of 10 by Y.W. Zerorez Phoenix
What do you like about our products and services?

They called and said could come earlier. Worked out great for me.
Cesar checked out what I wanted done. Made recommendations, got to work and
my carpet and grout look great.
Thanks zerorez.

Report a concern   February 17, 2024 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Rob did an Excellent job! Thanks!

Report a concern   February 16, 2024 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, professional crew does a great job 👍

Report a concern   February 16, 2024 — Rated 10 out of 10 by Pam Oneil Zerorez Phoenix
What do you like about our products and services?

Seth and his partner, I think Joseph were great, fully explained and cleaned up when done!


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