- Phone: (480) 507-2419
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based on 84662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient
I have considered replacing this carpet because it's 11+ year old and is pretty discolored and worn in the areas not covered by rugs. This is the second time I've used Zerorez and BOTH times the carpet has looked so much better that I've decided not to replace the carpet just yet.
Hands down the best carpet cleaning service I've ever used and I will DEFINITELY be using them time and time again for every residence.
Very good job !
Easy to schedule, employee who showed up was on time and professionally dressed. Finished up all rooms in a timely manner. Even gave us shoe covers to wear if we needed them!
Scheduling and service was great.
The carpet doesn't get stiff looking or feeling after it is cleaned.
Smells phenomenal / very transparent / had little guards that protect their equipment(hoses) from rubbing your walls / friendly staff / quick and professional
Very polite and professional and did a great job. Will hire again.
Person that came out to do the work was very professional did a great cleanup and rug.
Robert did a great job! Thank you!
The employees are also so friendly and polite. Trey was wonderful!
Great product. Floors look great. Friendly staff member
Dependable to be on time
Very quick pilite
The professionalism, wonderful cleaning of the carpets, I was very pleased with the over all experience, this was our 2 time having ZeroRez.
Cindy
The technician was on time and did an excellent job cleaning the carpets in the three rooms that needed it. Will have Zerorez come back in the future.
Eric was very professional and knowledgeable and did a fantastic job.
Carpets are always clean and service is prompt, professional, and good value!
They don’t sugarcoat anything they’re very fun and tell you the way it is.
Well Cody did an outstanding JOB. Love his attention to detail.
However your schedualing dept. is lacking. When I schedualed this appointment I was told 8am to 10 am I realize that I added extra rooms. this the kciker the person I spoke with did not inform me that the time would change. so at 5 pm the day before when you texted me and let me know He would be here at 12 to 2 I was ticked off. I had to reschedual my whole day My clients were not real thrilled nor was I.
Now I say this because this happened the last 2 times I used you guys. the first time I requested CODY and you sent me someone else.
2nd time you sent another person and he was high. I had requested Cody then too. If your service providers were not as good at their job and your system was not as good as it is, I would use a different company. The whole reason I started using You was because of CODY.
So I suggest stepping up the game in your schedualling dept.
professional, carpets were cleaned good.
Thank you for doing an awesome job! I didn’t think the floors would look so great.
EVERYTHING!!!! Very satisfied..our tech Eric was awesome..thanks so much..Linda and Bill
Carpets look great. Your people are very friendly and professional…
I like how clean my Ted floor grout gets. It looks brand new!
Excellent service! They arrived on time, were professional and asked great questions to understand what I needed. Carpet, porcelain tile and grout are so clean, I couldn’t be happier. Thank you, Zerorez!!!
The service and the technician were exceptional. I will definitely use your company again for my next carpet or tile cleaning.
App is easy to use online. Able to choose your date and time. Representatives are nice and courteous. Speedy but excellent service.
We are satisfied every time Zerorez comes to our house to clean the carpets. Professional, high quality experience with excellent customer service.
Your advertisements claim no residues that cause 'crunchy' carpets, but after letting our carpet dry for 24 hours, you can almost 'hear' the carpet when you walk on it! We're satisfied with the cleanliness, and Eric, our technician was very professional and courteous, but the "hard" carpet as a result is not what we expected.