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based on 84659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Phenomenal knowledge and service
Prompt arrival to time suggested, performed exactly what they said they can do, project turned out great and the staff was kind, communicative and knowledgeable to work the equipment and process.
Prompt courteous service. Excellent job! our carpet looks great!
All people at Zerorez are polite, professional, and easy to work with.
Luis C. is the best carpet technician I've ever had! He made my dirty carpets looks like new. He also cleaned the tile and grout in my kitchen, dining room and living room. I can see the original color now rather than dirty gray. Luis is the best. I also like that ZeroRez cleaning is fragrance -free.
Efficient, reliable, courteous.
All of my cleaning concerns were taken care of .The techs do their best to get the cleaning done to my satisfaction!
I love everything zerorez uses to clean my carpets and couch.
Very service oriented and was able to schedule quickly. Friendly and helpful staff in both the office and with the individual who came to do the work.
On time courteous carpets look fabulous
I have been using Zerorez for a few years and my family has been using them longer we are all so pleased with a professionalism, courtesy knowledge and excellent job. No matter which technician we have I will never switch.
Excellent communication throughout the whole process. Very accommodating to time requests. Floors turned out better than expected!
All was great
Friendly , professional service . We are very happy with our service .
The service tech, Eric, was courteous and professional. He explained what he'd be doing and let me know how long it would take to dry. There is no bad odor and the carpet looks great.
Technician was efficient and timely.
Work was well done and explained before he started. Answered our questions.
They were quick, efficient and did a great job
Jesse was professional and pleasant. Did a great job. He was able to remove some play dough that was dried into the carpet. Very pleased with how good the carpet looked after Jesse was finished cleaning it using the Zerorez method.
efficient and no order.
Did a good job.
Hidden fees. See email I sent you
Service technician was very professional. Took time to explain what he was going to do and go over cost
Second time using company....upsale tactics each time & both times price was more than when I booked. Techs were fine...carpet is clean but not sure it is different enough from our former cleaners foe about $100 less
I had my tile cleaned and there was quite a bit of residue on the floors or even the doors next to it. It splashed and left white stuff on things.
great service. carpets look awesome
My technicians were fantastic! Polite, professional, and they did a great job on the carpet!👍🏻
ERIC WAS AWESOME....TIMELY/FRIENDLY/INFORMATIVE
easy to schedule, on time arrival, professional
Fantastic customer service- and my carpets were sparkling clean!