What our clients think of us!

White spots weree found on the grout throughout the house. Had to be wet mopped or sponged. Residue left on the numerous tiles. Partial refund might be appropriate.

My carpet came out great but the tile looked like you did nothing,and it cost 225.00

My carpets are the cleanest they have ever been. The crew is very professional. I really like that they wear the booties and mop up the excess water.

no chemicals

The technician was extremely knowledgeable about carpet stains, pulled threads, etc. Very professional and gave me lots of great tips. He was able to get stains out that no other company has.

Your products don't leave our carpets so wet. Nice employees. very nice and courteous. We can just depend on you to do a good job.

Everything

The service technician was great and the carpet looked brand new!

Did a very good job. careful around the corners. Seemed like the price was on the high side.

Gentleman was very polite and courteous, Did very good job, knowlegable and informative

The technician was very neat and he was very polite.

I had high expectations for your results after listening to your ads on the Barry Young show. You exceeded my expectations. I did forget to have you clean the back splash in my kitchen. We will need to get it cleaned next time.

It's probably not in relm of starting your business, but the enviromental fee may be a deterent for some customers as they don't pay this fee with other carpet cleaners in the valley. Other than that I can say that my carpets look great, as I will be telling friends and family.

Carpets look great, and soft. Prices were reasonable.

Friendly technician, fast drying time

The area rug looks like new.

Make certain that the customer understands that if wool rugs have to be cleaned they will be taken outside and cleaned in the driveway. the customer will be responsible for bringing them back inside after they dry. They should be aware that the rugs could be taken to the shop and cleaned and returned to the customer and restored to their original places. If I had not had help the day I had my rugs cleaned I would not have been able to get them back into the house after they had dried because your rep had already left.

It is very clean after the process is done. We were able to use the floors very quickly after the process was completed. No odor or residue on the floors.

No soap residue left behind. Friendly and professional technician who took care of my furniture.

Albert, the technician was very knowledgable and professional. He spent extra time to make sure the job was done to my satisfaction. My carpet and tile look great! Thanks Albert and Zerorez for a job well done!

It works

Troy did a great job and was very professional. A very nice gentleman. The service was great, and though I believe you have a good product from an environmental aspect, I beleive Chem Dry may do a better job of soil removal.

They work so well! Very nice service men! Good communication with office. No chemicals! Didn't have to buy a new carpet.

The technician was extremely nice, and did a fabulous job!

Professional

I was very dissappointed in the cleaning of my tile floor and the grout. Then he sealed the grout and it wan not clean. The carpet looked better but was not completely cleaned. I spoke with some friends and they thought it seems to be a very expensive process than we they have paid the have a few rooms cleaned. I am not sure that we can make this better unless you want to redo the tile. But since the grout sealed, is there anything that can be done?

Your tech was extremely friendly and your product is evniornmentally friendly.

price

Josh and Jonathan were professional and worked very well together.

I think they are very good, your service man was wonderful and very personable and professional. We really liked the way he condcted himself. You might want to consider him for management.