What our clients think of us!

The service tech, Isaac, was very personable and knowledgeable. The process sounds better than other carpet cleaners we have used but our carpets were just cleaned yesterday. It will be a couple of weeks before we know if the cleaning process is better (dirt not coming back up on the carpet)>

pricing structure is a bit high
people in their mid 60's can't move furniture easily -- your's is the first carpet cleaning company I've encountered that requires me to move furniture.

professional and non intrusive

No chemicals and your representative , Mr Martinez was extremely polite and very informative.

I like the fact that there are no harsh chemicals or soap that is left in the carpet. I had all the carpets and tile floors cleaned, sanitized, sealed and scotchgarded.....Everything looks wonderful. Our service Tech (Allan) was right on schedule, was very professional, took his time and made sure I was pleased with the results...I now have them in my contact list for next time....Thanks
First name removed, Scottsdale, AZ

Love the way my tile looks. Hope that, in the future, you will offer tile cleaning on counters.

Did a good job, thought the service person was very professional

I am very disappointed that the pet stains (urine) odor wasn't removed. Not even a little bit! Initially it seemed that the carpets had a nice fragrance, but when the fragrance that was used dissipated, the odor was strong again. I would have hoped there would have been at least some improvement. I just spent $200 for nothing! I know you don't guarantee it, but knowing full well that was my main issue, you shouldn't have even attempted the job!!!

Your serviceman worked especially hard to clean the badly soiled parts of our carpet...he was so patient and friendly. We have used Zerorez many times in the past and have always been pleased with the results.

Carpets look great.

It cleaned our carpet very well.

Perhaps my carpets were too warn but they did not look like they had been cleaned. I heard such hype on the radio adds. The tile cleaning was great.

was not there when technician did job, however, he did a great job and I will recommend you to EVERYONE!!!

The scheduling was great. The technicians walked through and went over what would be done and the costs. I appreciated the guards on the walls. Very professional and we are so pleased with the results. Thank you!

Technician (Pete} was terrific. The completed job was terrific, too.

QUICK AND SEEMS TO BE A VERY GOOD OPTION COMPARED TO THE LESS EFFECTIVE ALTERNATIVES.

Our carpet looks great, and the young man that did the work was very courteous a d professional. A superb representative for your company.

Technician called when on his way and showed up on time. Josh was courteous and professional.

I called to talk to a manager about cost of a couch which was a lot higher than I was quoted and was meet with harsh words and rudeness.

Nice young man that did the work. Very clean organized and friendly.

The service tech was very professional and did a very through job.

I liked that the cleaner did not have an odor and crew of Wally and Troy were very efficient and told us about things we did not know about our grout. They did a very professional job and we are very satisfied with their efforts. Our grout is now like brand new.

I was pleased with the technician that came to my home. It wasn't one of those in and out and your done. He took time to clean the carpets and went over the areas several times that was really dirty. I have a dog and it started to get that doggy smell on the carpet and the smell is gone. I had the kitchen tile done too-looks great. A neighbor across the street asked how I liked Zerorez and I said I was pleased how it turned out. She then said I'll ask you in a month to see if you still like the way it looks.

Clean area rugs out if home

We were very impressed with our Tech & his ability to get our carpets & tile ie. grout very clean. The best we have EVER had done. We also appreciate your new pricing policy & will now do the rest of our tile floors soon. We couldn't afford to before. Thanks for your great products & especially our last tech.

no soaps

Efficiency, courtesy and an excellent value.

The carpets seemed very clean without the usual "crunch" sound. The technician was very nice and informative. Felt it might have been a little pricey as the bed and armoire and dressers, desks, heavy chairs were still in the rooms. I wasn't able to move those pieces; therefore, didn't get the entire room cleaned, but still had to pay for that. I would recommend Zerorez to friends.

Excellent job! Our floors look & feel so clean. The crew was at our house longer than I expected. I appreciated that they took the time to do a thorough job. It was much more expensive than I anticipated. After seeing the invoice I noticed that I had forgot to include several areas. That's the one problem when trying to calculate space over the Internet.
Worth the price, though. I will use the company again, I'll just be better at measuring my space!

We were targeted to have 5 rooms of carpet and stairs done. When the technician arrived, he informed my husband that because of the room size area rug in one of the rooms, there would be a $20 extra charge. We did not have this done and yet we were still charged for the 5 rooms of carpet, etc.