What our clients think of us!

serviceperson was thorough and good! thank you!

Your technician was very through,extremely professional and had a very pleasant manner. He did an amazing job. Please, let his supervisor know he is a valuable worker and should be commended for this. The product was amazing my tile floor looked brand new and believe me it was a disaster before the cleaning, the rugs are also very clean, considering they are quite old. I will definitely recommend your business to others and use you again...just sorry I did not have your company out sooner.

My carpeting is cleaner than it ever was with other cleaning methods in the market. The technicians are knowledgeable, courteous and thorough. Your tile/grout service is also top notch. Zerorez will continue to care for my flooring.

The person who came to do my floor was a pushy sales person. I was told I must seal my grout. That cost me over $100 above what was advertised. I learned today if my grout needed to besealed I could of done it less then $20. I wish your company would of been up front with me.

I felt that my furniture was very clean and dried fast!

If an error occurs during service, please offer the customer a discount for the trouble. Also, carpets took far longer to dry than expected.

Technician did a great job, carpet and tile looks beautiful! Thank you.

Better pricing for the quality of work. The carpet felt a bit stiff once it was dry. I misunderstood the concept thinking there would be "zero" residue left behind.

Don't charge travel fee. Get trucks available in Northwest valley.

Clean and friendly workers. Did a very good job. Carpets seem to stay cleaner longer than other companies.

We have used your service for over 4 years and have never been disappointed. Extraordinary quality in service and customer care has always been our experience. Our carpet and furniture looks like new.

Your whole process was very professional--from booking our appt. to our technician's thorough figuring & explanation of our estimate upon arrival, and of course the cleaning service itself. Had all our tile & majority of carpeting cleaned and it all looks practically like new (they are 15 years old!). Carpets are soft & fluffy and dried much faster than any other cleaners we have used. There's no sticky residue feel or chemical smell left behind. We will use again whenever services needed & will highly recommend them to others--great job!

Tech was very professional and friendly. Carpet came out great but did take longer to try . More like 24 before completely dry.

It does not leave any residual smell in the house. Using the hot steam makes the floors seem cleaner and sanitized. Levi was great! He made excellent suggestions based on individual room situations. Will be calling on you next time I need carpet and tile cleaned!

I like the fact that no chemicals were used and my carpet and tile look awesome. Josh Martinez was very professional and gave me a lot of information on the special water used by your company. Very informative.

Great technician - Alan - very professional and kind AND, seems like he really likes what he's doing, which means I'm happy to have a happy person in my house!

They were on time, did a terrific job. My grout looks wonderful. Wally was very efficient and neat. I will have the rest of my house done after the holidays. Name removed

Cannot see any improvement in the appearance of our tile and grout. Your promotion of 3 rooms for 129.00 is deceiving. We were charged for a small bathroom as a large room. Will not use your service again or recommend it to our friends or neighbors.

Not leave so wet

I had a small issue and your company sent someone out and took care of it.I was happy with the customer service and the quick response.

no residue

The carpets seemed to stay damp even the next day. They carpet looks okay, and the techs were very nice and courteous, just didn'd like how long they stayed so damp.

It is a pleasure to have your guys come and clean the carpet. They are always friendly and courteous and do a great job even though the carpet is 12 years old!!

That said I do have a minor complaint with your service this time. I was called and told that the carpet would be cleaned between 12 and 2. When 2 arrived I called your office and was told the technician was running late and it would be after 3 before he would arrive. It would have been nice to have received a phone call from you letting me know he was running late before hand.

Thorough, friendly, nice smell, and good results.

The water system used.

The technicians were very knowledgable, clean attire and wanting to please.....Also very impressed with the cleanliness of the truck mount system...When the equipment is clean I believe determines the results of the interior job....Definitely will recommend to others...My hat is off to MARK and KIRBY!!!!

Casey explained every step of the cleaning project to me. I was very impressed with his knowledge and hard work. My tile looks like new, as does my carpet.

I purchased the all purpose cleaner kit, I am very UnHappy with the outcome of my floors. I intend to call your office on Monday, as it left streak marks, and a dull looking finish. I am either going to have to hire some one to clean & buff or I will have to get down on my hands & knees to clean & buff. I am very upset about this, as this is not how it was sold to me. I am satisfied with the actaul carpet cleaning. Also, I was quoted $1.00 sq foot for area rug if done in the home, $3.00 if taken to the shop (was not asked specifics) but because it was wool, I was charged $1.50. I do wanta refund for the extra purchase I made for the cleaner kit.

They are always thorough and hard working and polite! I always love my carpets ofter I get them cleaned......they look brand new, and it makes me feel like a new Women!

impressed with quality...and cleaness...and your advertising!
I wanted to rip carpet out, but could not justify expense at this time...
You have extended the life of the carpet, in my eyes, and personal comfort level.
Thank you, and
my wallet Thanks you too!