Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85241 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 1, 2012 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient, and clean: in 2 hours, Zerorez removed 25 years of dirt from my parents' carpeting. They were on-time, friendly, helpful, and left no mess. All the commercials I've been hearing for years turned out to be TRUE. It's so nice to find a service organization that performs as promised.

Report a concern   February 1, 2012 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

On time, good product, good price!

Report a concern   January 31, 2012 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Friendly techs, excellent service, great results.

Report a concern   January 31, 2012 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

You came quickly and did a great job (we were grieving putting our dog down the previous night) cleaning up the mess left behind. And the price was great! Thank you!

Report a concern   January 31, 2012 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez was the best choice I could have made for my home. The service was fast, efficient, and friendly. They answered all questions I had before the cleaning took place and even took time to explain as they were doing the carpets. I had a spot on my carpet where the dog had left a mark and now the spot and the smell is completely gone. My carpets look better and smell better than they have in a long time. I would recommend Zerorez to anyone looking for an awesome carpet experience.

Report a concern   January 31, 2012 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Clean products, friendly to environment and animals. All my stains were removed! Very professional but very personable!!

Report a concern   January 31, 2012 — Rated 9 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Casey, the technician was friendly and very competent. The time that we had been told he would be there was exactly when he arrived. The fact that there was no funky carpet cleaning odor was a first for us. We were overall very pleased. Thank you.

Report a concern   January 31, 2012 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

I Trust your employees to take care of my carpets like they were theirs.
My home and business always look great when they are finished cleaning.

Thanks MO

Report a concern   January 31, 2012 — Rated 8 out of 10 by B.A. Zerorez Phoenix
What could we do to improve?

The carpet cleaner that came gave me the impression that he possibly couldn't clean the carpet because we had had a leak. I had to defend my decision by explaining all the steps we had taken to care for the carpet after the leak. This was very irritating, but because I like the zerorez process I didn't kick him out.

Report a concern   January 30, 2012 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

That my carpets are clean with no residue.

Report a concern   January 30, 2012 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez has very professional personal, both on the phones and in the trucks. They offer great products and service at an equally great price. I'll be using their services again in the future, and I'd recommend everyone to Zerorez for their carpet and tile cleaning needs. Thank you so much.

Report a concern   January 30, 2012 — Rated 1 out of 10 by B.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was barely there an hour. Grout next to walls is still black. 390 $ was way too much.. Our friends had their whole house cleaned and sealed for 700 and tech washed by hand grout around walls by another company

Report a concern   January 30, 2012 — Rated 10 out of 10 by M.A.K. Zerorez Phoenix
What do you like about our products and services?

no smell, excellent customer service (came on time and gave proper estimate of time it would take); outstanding accounting ahead of time of what my costs would be.
Exceedlingly professional, and I would use Zerorez again, and will recommend it to friends and colleagues.
MK

Report a concern   January 30, 2012 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

It works!!!!!

Report a concern   January 29, 2012 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

You stand by your work!

Report a concern   January 29, 2012 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

I love your staff ... so polite and wonderful. Also did a fabulous job cleaning my furniture. Did not think I would ever get rid of the stains. Beautiful job!

Report a concern   January 29, 2012 — Rated 9 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Your service was great! The guys were professional and worked very hard. There is no smell. The carpets look great.

Report a concern   January 29, 2012 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Very Nice and professional service, Love the Zerorez spray works well on stainless steel and tile. Thank You

Report a concern   January 29, 2012 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

The young man who did the work was very helpful and courteous. He was careful and did a very thorough job of cleaning our carpets. The carpet stays clean longer as there is no soap residue.

Report a concern   January 29, 2012 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

My kitchen tile and grout were disgusting with ground in dirt and grim. The Zerorez steam cleaning made it look like new!

Report a concern   January 29, 2012 — Rated 8 out of 10 by P.B. Zerorez Phoenix
What could we do to improve?

expensive!!!

Report a concern   January 29, 2012 — Rated 8 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

The guys did a great job
The color of my carpet (pale brown) did not, in my opinion change much
also the wear area was still there. I thought it would be considerably less after cleaning

Report a concern   January 29, 2012 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Professional technician. The process to book online was quick and the time it took to clean was quick. Lead time to make appointment was way, way too long. Didn't like that quote online was not guaranteed - to be changed at time of appointment was concerning.

Report a concern   January 29, 2012 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Service was performed very professionally

Report a concern   January 28, 2012 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

I don't like the crunch of the soap left in the carpet after a "normal" cleaning and I don't get that with your product. Your technicians are always on time and very professional.

Report a concern   January 28, 2012 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

My carpet came out very clean.

Report a concern   January 28, 2012 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

I liked the procedure used for cleaning our grout and the fact that it is non toxic. The service and results were very good and I will recommend Zerorez to my friends.

Report a concern   January 27, 2012 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

It has no chemicals! Therefore there is no smell or danger to your pets. The service was fast, friendly and thorough.

Report a concern   January 27, 2012 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

They cleaned our carpets extremely well - your service tech was very professional and did an excellent job. We will use Zerorez again.

Report a concern   January 27, 2012 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Very professional, excellent service.


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