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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You don't use chemicals and the carpet dries quietly.
Very professional. Did a great job!!
Using ionized water only with no chemicals, nothing left, no 'crunchy' carpet. Price is reasonable for amount of work done. We had porcelain tile,carpet, and flagstone cleaned. The two young men that did our house were very polite, professional, and thorough. I would recommend this company to anyone who needs floor cleaning, inside or out. Why does anyone use any other company?!
We purchased a house that had been vacant for 2 years. The carpet was musty, dusty, and horrible. There are still stains, but Zerorez did an excellent job cleaning it! Smells great, looks much better, and it's no longer a health hazard. I'll definitely recommend the carpet cleaning service.
No soap!
Really brightened up the carpets, smelled fresh and service was excellent!
You did what you said you would, at the time you said. My carpets are awesome
I don't know the products used, but the service was excellent and the end result was terrific!
Very courteous service technician did through cleaning of all requested areas. He took time to share his knowledge with us on carpet care and what we should do. Our carpeting is a white breed and did have some stains that mostly came out. The stubborn ones probably never will, but the change was wonderful.
Great technician. Very happy with your company!
Your technician was very friendly and did a great job.
Corner guards, thoroughness, representative was professional
no chemicals, does a great job, polite local american workers
You completed the work as per your contract agreement. Your company did an excellent job cleaning our carpet.
Blessings,
First name removed K. Last name removed MA-ED
This ended up being very expensive and I guess time will tell if it lasts as advertised.
Peter was very professional and punctual.
Yes I did. There was only one problem with the service. When I received the bill my father had been talked into getting more services than I had requested, thus causing his bill to be 3 times a much as what I had planned for.
The service and the product exceed many contractors here in the value.
I do suggest many of my Clients to use Zerorez.
I would have given a 10 this time except I noticed several small marks still on the risers and there was a small dirty water mess by the toilet bowl area.
Frances Iobst
RE/MAX Excalibur
No soap is used. just water. Leroy was great.
The technician, Daniel, was very professional, he was courteous and polite. My carpets were very clean when he left, he raked them really well to help them dry quickly. I have brand new looking carpet again. Thank you!
I really am impressed with the out come of the carpet. There were a lot of spots that did not come out before and now all the spots are gone. The carpet looks great! We will use you again in the future. We will also let our friends know what a good job you did.
Additional charges of which I was not pre-notified
The service was good and the carpets look fine, but your service was too expensive. I would definitely use your service again if the cost were lower.
no residue, no chemicals, safe for our animals
The service I received was fine the technician was professional and seemingly knowledgeable however that has been the case with every carpet cleaning company I have used so far. Astetically the carpet looked fine for the most part but there were some spots that didn't come out in the past I have had better luck with the removal or dulling of the stains but I also understand each situation is unique. The reason you received a 7 is because there was no real standout this experience was very similar to past experiences with the multiple other companies I have used but I paid a little more. If I were asked by a freind or associate who I would use to have my carpet cleaned I would just tell them to find a known company and go with the best deal.
Fast, courteous and excellent results.
The product is excellent and the technician, Kirby, was very helpful, professional, patient and kind. I would recommend Zerorez to all my family and friends.
The products are the best I have experienced-great results, fast dry time and, like your name, no residue. The Tech, Bryson was a real gentlemen and very professional. Many Kudos to your company!!
I liked the tech we had. Very nice guy, he did a great job.
Nothing, service was completed with a smile. And he did an excellent job!