Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 15, 2013 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

We were impressed that you came back to take care of a not-so-thorough carpet cleaning. Thank you.

Report a concern   January 14, 2013 — Rated 10 out of 10 by Tricia McMaster Zerorez Phoenix
What do you like about our products and services?

There is no order to the products that bothered my asthma. The Service Tech who came to my house was very knowledgable.

Report a concern   January 14, 2013 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Very professional. Was only unhappy that he told me he would include the stairs in the family room cost, then charged me $20.00 for the four steps

Report a concern   January 14, 2013 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Communication and quick reliable service, This is second time I have used Zerorezand was very pleased with how clean my carpets were both times.Second one was an old indoor outdoor carpet and I was amazed how clean it came out.

Report a concern   January 14, 2013 — Rated 10 out of 10 by Mickie Maurer Zerorez Phoenix
What do you like about our products and services?

On-time services; professional and positive attitude of the carpet cleaning fellow and his desire to be reponsive to questions, etc.

Report a concern   January 14, 2013 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Escellent. Josh was a great technician. I would recommend both Zerorez and Josh to anyone!

Report a concern   January 14, 2013 — Rated 10 out of 10 by Tanya Daly Zerorez Phoenix
What do you like about our products and services?

The carpet looked great after they were cleaned and the carpet cleaner was very courteous and professional.

Report a concern   January 14, 2013 — Rated 10 out of 10 by Ron Glendy Zerorez Phoenix
What do you like about our products and services?

Leaves no residue. Jeramy was very courtious and professional.

Report a concern   January 14, 2013 — Rated 9 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

service- arrived in time frmae when you said you would- even were a bit early
pleasant guys
products- carpet looks and feels great, wasn't soaked like previous cleaners.

Report a concern   January 14, 2013 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Kirby was very helpful and efficient with his service. I would like him again when I schedule tile cleaning.

Report a concern   January 13, 2013 — Rated 10 out of 10 by Eileen Shea Zerorez Phoenix
What do you like about our products and services?

Clear idea of what would be done, clear idea about scheduling. Professional work. Simple deal.
The results were right on as was the advice about the rugs.

Report a concern   January 13, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Joe Ruggiero has been the person to clean my rugs 2 different years and I would like to put him on my automatic request. He does such a thorough job and I really appreciate it.
The fact that I've used Zerorez for the last 5 or 6 years should be recommendation enough for your product. What better recommendation is there?

Report a concern   January 13, 2013 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   January 13, 2013 — Rated 10 out of 10 by Heather Romero Zerorez Phoenix
What do you like about our products and services?

Excellent service.

Report a concern   January 13, 2013 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

my tile floors had never been professionally cleaned in 15 years and after the technician was finished they looked like new!

Report a concern   January 13, 2013 — Rated 10 out of 10 by Allison DuBois Zerorez Phoenix
What do you like about our products and services?

Our tech was professional and amazing, he was thorough and polite.

Report a concern   January 12, 2013 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Alan (our tech) was very knowledgable and performed the cleaning very quickly. He was very professional and I would 100% use this service again.

Report a concern   January 12, 2013 — Rated 4 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The staff person was nice but failed to let me know that he knocked my bedroom sliding door off track and when I went to open it, it sheared off the paint on the front of the door. I can paint it, but it would of been nice to know ahead of time.

Report a concern   January 12, 2013 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The technician worked quickly and neatly. He answered all my questions and tried his best to accommodate my requests. He was able to get out some old stains and the carpet and tile floors look nice.

Report a concern   January 12, 2013 — Rated 7 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

The advertised rate for 3 rooms did not specify size or type of carpet...I had two wool ones, and in a heartbeat, my 'deal' was over $300! The rugs are clean, which is what I wanted, the young man did his job and was polite, etc., but he CONSTANTLY tried to UP the price with extra ad-ons till I was afraid to talk to him! I know that is his job, but I did not like the hard sell in the guise of polite....will think twice before calling again. Not a bargain at all....

Report a concern   January 12, 2013 — Rated 10 out of 10 by Shirley Fromm Zerorez Phoenix
What do you like about our products and services?

Fast drying, polite tech.

Report a concern   January 12, 2013 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quick response to our first call. Good job on the carpet. Looks great. Will use your service again

Report a concern   January 12, 2013 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning system we have found in area. Carpets do seem cleaner. This was our second time to use Zerorez. Servicemen were polite and personable and seemed well trained. We tried protective treatment this time, so will see if it helps.
Cost was no more than other, less satisfactory, systems.

Report a concern   January 12, 2013 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great and Albert was very friendly and professional.

Report a concern   January 12, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

I had 3 rooms of ceramic tile cleaned, and I was extremely pleased with the results, as well as the knowledge of the technician. He was respectful and explained everything thoroughly.

Report a concern   January 12, 2013 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Very well done.

Report a concern   January 12, 2013 — Rated 10 out of 10 by Lynn Burns Zerorez Phoenix
What do you like about our products and services?

Great service with quick response to help solve a problem

Report a concern   January 12, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Very prompt. Protected walls. Friendly Carpets look great. (We of course hope that the spots do not reappear in the next few weeks as they often do)

Report a concern   January 12, 2013 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Good price for the clean.

Report a concern   January 12, 2013 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

good job cleaning my carpet and Jonathon was friendly and efficient


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