Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2013 — Rated 10 out of 10 by Russ Warnstedt Zerorez Phoenix
What do you like about our products and services?

Products seemed to work great, and service was on time and seemed very knowledgeable.

Report a concern   January 20, 2013 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Very professional and helpfull staff; our tile grout looks almost new after 10 years with no extra effort or special services. Carpet dried quickly with no residue. We will definitely use Zerorez again.

Report a concern   January 20, 2013 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

fast and cean

Report a concern   January 20, 2013 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

Friendly staff and they did a great job on our furniture. We needed a second appointment due to the couch being very dirty originally and no additional charges were incurred.

Report a concern   January 20, 2013 — Rated 10 out of 10 by V.N. Zerorez Phoenix
What do you like about our products and services?

Everything! I believe in your cleaning process, your service guys are always right on time and exceed my expectations in the quality of their work and their customer service.

Report a concern   January 19, 2013 — Rated 10 out of 10 by Fran Racin Zerorez Phoenix
What do you like about our products and services?

Your service is the only one that has gotten my carpets clean and kept them clean. Using Zerorez is the only service I will ever use. NO more soap in my carpets. I even bought your product to use for spot cleaning. Thank you Zerorez!

Report a concern   January 18, 2013 — Rated 10 out of 10 by Barbara Parker Zerorez Phoenix
What do you like about our products and services?

The serviceman was very personable, offered ideas to maintain the clean carpet, and did an excellent job. The carpet looks great.

Report a concern   January 18, 2013 — Rated 10 out of 10 by Colleen Flowers Zerorez Phoenix
What do you like about our products and services?

No chemicals, no soap. I really liked your service providers, they did a great job!

Report a concern   January 18, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Clean products with no odor and really gets the job done.

Report a concern   January 18, 2013 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

On time, friendly and well trained. The job they did was excellent!

Report a concern   January 17, 2013 — Rated 9 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

Quality uniformed personell that represent their company in a professional way. The cleaning product and process is excellent. my only recommendation is to alert the customer ahead of the appointment that they do not move objects or furniture.

Report a concern   January 17, 2013 — Rated 0 out of 10 by S.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We have used you many times in the past, however, this time was disappointing. Stains are still on the carpet in come areas

Report a concern   January 17, 2013 — Rated 10 out of 10 by Mary Sherman Zerorez Phoenix
What do you like about our products and services?

We had our carpet cleaned three days ago, and I couldn't be happier with the results! Our service person was Pete, and he was courteous, thorough, and very knowledgable about the process and products. I have told my friends about the service, and will continue to recommend Zerorez.We're very pleased! Thank you, Zerorez and Pete!!

Report a concern   January 17, 2013 — Rated 10 out of 10 by K.A.J.P. Zerorez Phoenix
What do you like about our products and services?

just had it done...don't know yet..
Zerorez has fabulous customer service..They came on time. kept in touch
with what to expect. Charged according to best guestimate over the phone.
Stone looks new and fresh. I would like to know how long before it would
need to be re-sealed.

Report a concern   January 17, 2013 — Rated 10 out of 10 by Beverly Bluth Zerorez Phoenix
What do you like about our products and services?

I love everything about Zerorez!!

Report a concern   January 17, 2013 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

no chemicals.
Friendly staff.
Good service.

Report a concern   January 17, 2013 — Rated 10 out of 10 by Douglas Brodmerkel Zerorez Phoenix
What do you like about our products and services?

Great experience. Great Technician. Superior results

Report a concern   January 17, 2013 — Rated 10 out of 10 by James Smith Zerorez Phoenix
What do you like about our products and services?

Carpet turned out fantastic. Best it has looked since the day we moved in.

Report a concern   January 17, 2013 — Rated 10 out of 10 by Marie Bartholf Zerorez Phoenix
What do you like about our products and services?

I like the fact there isn't any soapy residue and all my area rugs looked like new. I am very happy with the service and the product.

Report a concern   January 17, 2013 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Tech was great and very detailed. Your water left my area rugs and carpet smelling wonderful.

Report a concern   January 17, 2013 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

a little more attention to detial while cleaning tile and such.

Report a concern   January 17, 2013 — Rated 0 out of 10 by R.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your product and representative were excellent!!! However we polish the backs of our shoes as well as the front. I was not notified that you do not move furniture or I would have moved it before you arrived. I feel I got half of my floors cleaned!!!!

Report a concern   January 17, 2013 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Everyhting

Report a concern   January 17, 2013 — Rated 9 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

your follow up

Report a concern   January 16, 2013 — Rated 10 out of 10 by Bill Miller Zerorez Phoenix
What do you like about our products and services?

Wally our service guy was great very informative and knowledgeable I thought he was an owner as a business owner myself I know the value of having people like Wally I hope you do to

Report a concern   January 16, 2013 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

The floor is so much cleaner, it looks great.

Report a concern   January 16, 2013 — Rated 10 out of 10 by Rebecca Scott Zerorez Phoenix
What do you like about our products and services?

I appreciated the knowledge of the tech. He was able to identify my carpet and give me tips for keeping it clean as well as getting furniture marks out of the carpet. I wasn't expecting that!

Report a concern   January 16, 2013 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

My technician, Jonathan, was very professional and courteous. He was quick to answer any questions about Zerorez, completely and with confidence. I was impressed with your service, particularly the fact that your process does not leave any telltale odors or residue on the carpets. I will refer zerorez to my friends and associates. I do wish that your pet stain treatment were a bit more affordable than a charge by the spot...as the carpet in this home had been soiled in multiple areas a long time ago.
Sincerely,
Name removed

Report a concern   January 16, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Outstanding employees, good service.

Report a concern   January 16, 2013 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

I really like how clean the carpet is after a cleaning by Zerorez. The difference between Zerorez and other cleaning methods is quite remarkable. The cleanin agent, Pete, was very professional and worked quickly to get the job done. Thanks!


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