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based on 84391 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is finally clean again. Other companies have not been able to remove the stains that Zerorez easily got rid of. Carpet was not very wet when the job was done - less than 2 hours later we were able to put furniture back in the room.
The technician was very professional and I love the results!
Carpets looked great. First name removed was a great tech.
prompt,professional,great job. very happy with the results
Carpet feels 'crunchy' in high traffic area spot in MBR.
your phone system personnel have no personality. they commu icate with this is the way it is attitude.
that was nkot the case with the tech but he was very focused on upselling.
It felt kike i was a number and thie interaction wasnfocused on moving me along
The floors are streaky, it looks like they need to be buffed.
Have found two spots on carpeting in the upstairs loft that were NOT removed. This is the 3rd time I have used Zerorez, once in Dallas and twice here in Arizona. We love the service techs and the softness of the carpeting when done. Sure do wish the spots had been removed though.
no chemicals used
Good job cleaning my carpet. The Rep explained the process in cleaning the carpet. The process is different from other carpet services. Leaves the carpet soft not hard.
Reasonable price, good results, nice service people.
Professional, friendly, and a great job
Everything! Technicians were wonderful.
I like knowing there is no soap residue in my carpet. I do wish a couple of spots had come out better but the Tech. did warn me they may not
The service was fast and efficient. No residue
Service was great and was a #10
Quick, friendly technicians
I was told the technician would come between 1 and 3. Technician did not show up until 4 and told me he could only address the urine smell in the guest room if he knew EXACTLY where the stain was, and even then there "really wasn't anything he could do". My carpets did not look much different and I vacuumed up quite a bit of debris even after the cleaning. I am mostly upset that your company had a tecnician show up an hour after the latest quoted time. I have already told my friends and family not to use your company, and I will never use you again.
The young man who came to clean our carpets was very friendly, professional and competent in every way. The process of Zerorez cleaning is one of the best we've ever had... leaving our carpets clean and soft. We will definitely use Zerorez again in the future!
Technician arrived promptly and carpets look great.
Kirby was very thorough. He was very professional.
Carpet was cleaned fast and dried quick.
Wally and his partner were very professional and polite and did a great job. I am extremely happy.
I like that you don't use any chemicals.
Provide a complete price list for various options including chairs, additional room, etc. before the appointment.
No chemicals are used and the carpets became super clean!
I like that chemicals are not used.
I like that there was no smell to the cleaning solution. Our carpet looks brand new. The technician was very polite and knowlegeable. Thanks.
simplicity' your representative was professional, knowledgeable, and polite.
no chemicals to risk my pet's health