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based on 84391 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is clean and looks great.
This is the fourth time we've had your guys and we wouldn't consider a change.
Although the technician was much later than expected, we were informed and kept in touch.
Always explain the standard service charge whenever a customer calls for service so they know exactly how
much it will cost.
The product application and result was very good. Better yet was the respect for my time. Two days prior I was given a two hour window. I honestly expected it to be a half hour after the latest given. Instead I recieved a call a good half hour prior to the early time and by the earlier time, the tech was already here and at work.
Technician was friendly, knowledgeable, and hard-working. He didn't mess around. Everything came out looking great. The tile and grout haven't been so clean and shiny in years! And the ad is right- the carpet is soft to the touch when dry. Awesome job - a company who delivers what they advertise!
Great job and ease of scheduling
Carpet dries faster, friendly staff. Happy with results!
no chemicals!
first visit was not very good
Timely service. The technicians are always well groomed and very polite.
The fact that you don't soak the carpet and your servicemen are always accurate and polite.
Zerorex does not use soap or chemicals to clean carpets. They were prompt, the serviceman was polite and eager to please by going over a soiled area twice. The carpet came out beautiful.
The only concern I had was that Zerores does not help move furniture. Living in a retirment community, that could be a issue with many of my neighbors and friends and the only reason I would hesitate to recommend your company.
The carpets were cleaner than I have ever seen.
The non-chemical solution and the quick dry.
I liked the clean freshness it gave to my house
I was not thrilled with the last company that cleaned my carpets, this time my carpets looked much better and I like that there aren't any harsh chemicals.
The technicians are courteous clean and friendly. They make sure you as a customer are satisfied with their work as they are doing it and ask if there is anything else they can do to make the service acceptable. No residue - just clean!
Places on the carpet feel crunchy. I thought the company "touts" no crunchy carpets?
Everything was great!!
Environmentaly friendly. It doesn't smell "chemically" after cleaning.
No residue. Everything included in priced no hidden fees. The person who came to our home was very kind, professional and efficient.
Our carpets look and feel clean. We have had houseguests since Zerorez came and cleaned, and even with more foot traffic, the carpets have maintained their fullness, softness, and clean appearance.
We had some pet stains, and without special treatment, nearly all of the stains were removed and have not resurfaced.
We are so happy with the results--we wish we would have had Zerorez come along time ago!
Service was on time. Carpets did not take long to dry and look great!
it was fast and service was excellent. Everything looks so good it make me feel good.
You cama back and Wally was able to get out spots that no other carpet cleaner could!
He is certainly a master!!!!
I also posted on facebook!
First name removed Sorrentino-Last name removed
No chemicals used to clean the carpets. The carpets were soft after cleaning, not hard and crusty as with other cleaners.
Happy to see old stains removed that other cleaners left behind.
Excellent results of my older carpet. Fast service, very nice service person, and quick dry time. No odor, just fresh clean carpet. Referred to me by a relative and I will recommend to others.
I was thoroughly impressed with how clean our tile and grout was after Zerorez personnel completed the work. It looked like new!
Quality product and service. I already recommended you to my neighbor.

All of the staff were extremly knowledgeable about the product and let me know what to expect.