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based on 84391 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the young man, Andrew Yesul, who cleaned our carpets. He explained the services in detail to me. He worked very hard for almost 3 hours, not taking breaks, or talking on his cell phone, etc. I was very pleased with his work. The carpets look great!
Troy was great and outstanding customer skills. Carpet looks new again! Will most definitely recommend to family and friends.
Our carpet was brand new about 8 months ago and we had some traffic areas that were getting dark. Zerorez got some of it out, but I can still see the dark spots. I could have used my carpet cleaner with water in it to do the same thing - for free.
The service was great and the tech was very personable and professional. I would like to see more options for less rooms.
Clean carpets
my carpet just looks great
no sticky residue
Your service was reasonable and it didn't take forever. Everything was explained and the few questions I had we're answered to my satisfaction. I will be using Zerorez again in the future.
Clean and chemical free
The fact that you clean with no chemicals! Jonathan Shields worked so hard and did a wonderful job. I've already recommended you to friends and family.
I like the fact the carpets look great and our technician, Joel, arrived on time. He was very thorough, professional, and courteous.
The only issue we did have was that when the appointment was made, we were told that it was $25 extra for the room to get the pet stains out, but when our technician arrived, he told us it was $25 per spot. Because one room was especially soiled, it would have been too cost prohibitive to do the spot treatments. That was a disappointment. I wish the person on the phone said it was 25/spot.
clean without odor
Friendly and professional service, great product and fantastic results.
Cannot accurately rate your products and services as I was not at my home when the carpets were cleaned. My sister-in-law was, and she says Zerorez did a good job and the carpets look great. You come highly recommended!!!
The Zeroez tech was on time and very thorough and the carpets looked amazing after he was done. I was also very pleased that the house didn't smell like chemicals but smelled clean and fresh. I recommend Zeroez without reservation.
Your prices are higher than anyoe elses.
Your technician was very nice and did everything he was supposed to. The worn areas at entrances to rooms still look the same as before, particularly in the family room, the highest-traffic room. Our carpet is about five years old. Maybe not fixable. In that way I'm disappointed but not blaming it on the cleaning process. Let me know if there's anything we can do. Thx, Name removed
I loved the outcome of how amazingly clean the carpets came out and the customer service was excellent!! I would use them again and again
No soap residue so far; carpets were very clean at the end of the service.
The serviceman was very friendly and attentive. The price was affordable.
dried quickly and felt and looked really clean
How the carpets dry so fast--we had our carpet cleaned late in the day (6pm), yet within 3 hours it felt mostly dry.
I like the fact that there are no soaps / detergents. It's more natural and my carpet looks great !!
Albert was efficient and personable. The carpet? Looks great! Mike Broomhead knows his carpet service! First name removed S.
Carpets looked great!! We loved that there were no harsh chemicals and carpets were left smelling good and they were soft and clean! Also like the drying technology! We liked that they were not soaking wet when they were finished!
a company of their word
My carpets looked and felt clean after your service. They dried fairly fast and the young man that cleaned them was very friendly and knowledgable.
I was impressed and amazed at the quality of service I received from zerorez. From the time I scheduled my appointment I knew I was in good hands. The scheduler was very kind and expressed sympathy over my pet odor problem. When Jonathan arrived at my home, I was unsure if he would be able to remove the odor of cat urine from my leather sofa and loveseat. I am happy to say that it has been over a week and the odor seems to be completely gone and even better, the cat is no longer marking the area. I had resigned myself to replacing the furniture, but am happy to not have the expense or loss of furniture that I really enjoy. Thanks for for fabulous and professional service. The carpet cleaning was good as well. I will use zerorez again.
I appreciate the fact they came back to clean some spots they missed the first time.
Excellent customer service.
Arrived on time!
Lower price