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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It leaves the carpet clean after it dries.
really nothing... the only thing is it was my impression that the carpets would not be wet.
Your employee was very very polite and he did such a wonderful job.
my carpets look like new. I will recommend you to all my friends.
The service was done in a timely manner and the staff have been very friendly and efficient.
as agreed
no soap cleanser
Professional and courteous service attendants. Appreciate your willingness to accommodate my schedule.
polite and very professional. Carpets have never looked better since they were new. wonderful job!!!!
How much cleaner and softer the carpets were than other types of cleaning methods.
Technician was informative friendly and efficient , rugs look very good and were basically dry by evening TY
The advertised price was $129 for 3 rooms but my final bill was $370 with all the add ons
Your process cleaned our carpet far superior to another service we used previously. The technician worked very hard and our carpets look like new!
You showed up on time and completed the work in a timely manner.
I was very impressed with cleaning my family room carpet that is 14 years old and the kitchen tile is 17 years old. I did have my doubts that they both would turn out to look so good.
I wouldn't hesitate to recommend Zerorez to all family and friends.
The technican was pleasant and courteous and answered any questions about the product.
Thanks again.
Mary Last name removed
The carpets stay clean longer than with other services. With other companies the carpets will look good when they leave but within a week or two the old stains are back along with some new ones.
the tech, Wally , explained everything well and I felt he really knew what he was doing. I will request him for my next job.
Carpets came out great- friendly service
I love the staff at Zerorez and feel safe and comfortable with each of the associates who have come to my home. They are courteous, knowledgeable and fast. I also like the way my carpets feel after being cleaned by zerorez, although my tile did not feel as clean after this last cleaning. I love zerorex carpet cleaning, however I am not as sold on the tile cleaning.
We have a Rainbow vacuum cleaner, and with zero rez carpet cleaning, we get no foam in the water of our vacuum from soap residue! Zero Rez is the greatest!
The communication.
Carpet always look and feel great
1. Soap was not used in the process. Therefore no soap residue will remain to attract new dirt.
2. The (15 year old)carpets looked like they were brand new when the gentleman was done.
3. "Booties" were provided to cover our shoes until the carpets were completely dry.
4. The final "raking" created a "like new" appearance to the clean carpets.
You showed up early, did a very prompt job. Your tech was very friendly and professional. the carpet was cleaned and looks as good as when we moved in. fantastic job thanks
fast friendly service and proivides a great product for a resonable price
Product was great, my floors look new, the Rep. that did our floors was thorough and had a pleasant personality.
Well done job. The technicion was very polite and worked fast.
Green Product, and the Tech was very helpful and knowledgeable.
Ryan did a nice job - have no comment on products, but carpeting feels a bit stiff.
We like the idea of no residue being left behind, no toxic cleaning products and a professional job. Your employee, Troy, was very professional, pleasant, thorough, and on time. He made recommendations for the protection product afterwards but wasn't pushy. The carpeted areas looked fresh and clean.
I have one concern though. We had one bedroom completely empty with no traffic since the cleaning. We purchased a new Hoover vacuum with great suction, as ours died the day we had carpets cleaned. WE vacuumed the room 6 days after the cleaning and were amazed at how much dirt came out of the carpet. All other carpet areas collected relatively very little dirt. We could see it thru the canister.
How nice they look. Very happy with the man who did them.