Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85278 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2013 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

great

Report a concern   July 11, 2013 — Rated 10 out of 10 by K.W.A.E. Zerorez Phoenix
What do you like about our products and services?

Very efficient - very clean

Report a concern   July 11, 2013 — Rated 10 out of 10 by T.O.C. Zerorez Phoenix
What do you like about our products and services?

Service was on time, workers took care with the interior walls, grout and tile look fabulous.

Report a concern   July 11, 2013 — Rated 10 out of 10 by Robin Hawkins Zerorez Phoenix
What do you like about our products and services?

excellent results! carpet was a mess and now it looks great. love that it doesn't have that stiff crunchy after effect.
Many thanks, we will be using Zerores again!
Robin

Report a concern   July 10, 2013 — Rated 10 out of 10 by Karen Raymond Zerorez Phoenix
What do you like about our products and services?

After complaining about the first trip out, I am very happy with the end result. Very curtious staff made arrangements and came out the second time to fix the bad smell situation. I couldn't be happier now and have and will continue to recommend your service. Thank you very much.
Karen Raymond

Report a concern   July 10, 2013 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Nice service tech and did not push other services on us.

Report a concern   July 10, 2013 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

Was impressed with our service tech, BJ. He was not only neat and clean, he was also personable. He mentioned your other services however, did not push for us to spend more on those services then we had all ready scheduled.

Report a concern   July 10, 2013 — Rated 8 out of 10 by M.C. Zerorez Phoenix
What could we do to improve?

All and All...the floors in the three rooms look really nice and clean, I'm very please with the job that was performed.
I would have gladly paid extra...if my sofa's could have been moved by the technician(s) using carpet gliders...so he could have gotten behind them...but I understand your safety concern. Next time I'll try to be home so I can move the large items.

Report a concern   July 10, 2013 — Rated 10 out of 10 by Carol Burke Zerorez Phoenix
What do you like about our products and services?

The great results.

Report a concern   July 10, 2013 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Liked reminders and arrivals on time. Pleasant workers.

Report a concern   July 10, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

They were on time, professional, did a great job explaining everything before doing the job, They cleaned our tile and area rug and they look great! I would definitely use them again!

Report a concern   July 10, 2013 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Service was good and carpet is clean.

Report a concern   July 10, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The friendly tech and outstanding service and product is well represented.
I couldn't have done any better.

Report a concern   July 10, 2013 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

It was great. Thank you.

Report a concern   July 10, 2013 — Rated 10 out of 10 by Kelcey McManis Zerorez Phoenix
What do you like about our products and services?

zerorez changed my life!

Report a concern   July 10, 2013 — Rated 0 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had both carpet and tile cleaned. Caret still has spots in a few places. The tiles have stripes after the cleaning and the grout color is not consistent.
Not pleased at all.

Report a concern   July 10, 2013 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

The friendliness of the on-site workers (the majority of the time); the softness of our carpets and tile after the service; the promptness.

Report a concern   July 10, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Brian Hamilton did a great job @ corrected the inaccurate billing from my last cleaning.

Report a concern   July 10, 2013 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

From the time I first called zerorez to the finishing job of carpet cleaning of three rooms everything was great. Awesome service! Thank You

Report a concern   July 10, 2013 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

the guys wanted to make sure we were happy with their work

Report a concern   July 10, 2013 — Rated 5 out of 10 by K.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The urine smell on couch and on carpet in travel trail that I was charge $130 for, for one room of carpet, two 8" strips and one small brand new couch..... Crazy price and didn't even come close to getting out the smell. Very dossapointed in out come for that. House same thing, 6' area at bed I asked to take care of still smells of pee. Overall carpet looks good but for $400 some dollars very disappointing. Could have gotten same outcome from old company for half the price.

Report a concern   July 9, 2013 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Andrew (I think that was his name) was extremely professional and friendly. The carpets came out looking amazing and the whole house smelled fresher. Service was quick and on time, a big plus.

Report a concern   July 9, 2013 — Rated 9 out of 10 by Ruth Wendel Zerorez Phoenix
What do you like about our products and services?

The products that you use to clean carpets are very good. And the service that the techs use is very professional. The techs are very professional and explains what they are going to use and treat the carpets with.

Report a concern   July 9, 2013 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The softness of the carpet after you are finshed cleaning the carpet. It proves there is no soap in the carpet and we love that!! Thanks so much.

Report a concern   July 9, 2013 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Great job. Carpet felt nice and soft. Knowledgeable staff.

Report a concern   July 9, 2013 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

The technician was courteous and professional. The carpets looked the amazing when done!

Report a concern   July 9, 2013 — Rated 10 out of 10 by Thomasine Beckmann Zerorez Phoenix
What do you like about our products and services?

FANTSTIC SERVICE!!!!!! GREAT JOB. ANDREW WAS CONCERNED ABOUT CARPET OUT COME AND HAD ME LOOK AT EACH SECTION. VERY PLEASANT AND COURTEOUS

Report a concern   July 9, 2013 — Rated 9 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpet, very clean, nice and professional.

Report a concern   July 9, 2013 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Work excellent

Report a concern   July 8, 2013 — Rated 10 out of 10 by Dyana Carnes Zerorez Phoenix
What do you like about our products and services?

ease of making appointments, efficiency of service


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