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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that you do not use chemicals to treat the carpet and the end result is fabulous!
Technicians were prompt and competent. Carpets and rugs looked very good. I appreciate
your dress code--clean and neat.
I have been using zeroes for many years and have recommended you many times.
Quality work and Customer service.
Very friendly service and so impressed with how clean the carpets were after cleaning!
Carpets were dry in about 4 hours and Ken was the best at his job of anyone I have ever had clean my carpets. He should be commended and I will definetly recommend your company and Ken to anyone.
Easy to make an appt. all personnel were knowledgeable, friendly, courteous & professional. There was no chemical smell & the carpeting dried within a few hours. None of the previous spots returned after the carpeting dried
The tech was professional and very polite. Carpet & tile look amazing
My black leathery couch is now white and fluffy... enough said. :)
no smell
kirby lacey did a great job . tile looks great and the carpet look real good (but w/ carpet you need to wait a week or so to make sure that grime does not reappear.kirby is a hard worker and is an employee you don't want to lose. Name removed
I like the fact that your cleaning products are all natural. The technician was very professional and explained the process before he started. He was thorough, friendly and efficient. It was quite amazing to watch him clean the tile and grout and how well the equipment worked. I am very happy with the way my tile turned out, the grout looks like brand new again. Thank you for such a great job! I will definitely use your company again.
Provide a stain remover, or suggestions on how to remove stains. Actually I found one on the internet
service technican was knowledgeable and the system seems to be very efective.
We have animals so the products are safe for our animals and Albert worked at cleaning our couches and our carpet. he was very professional.
Very professional, considerate, organized
Joel was great! I will request him next time, office needs to explain the environmental fee at the time of contact, no surprises that way...
Very good job and service was excellent
My carpet and tile looked brand new immediately! I love the fact that no chemicals were used to clean too, leaving nothing behind on my floors.
I like that you don't use solvents other than water, and the way the carpet felt when dry. I thought that your technician Albert Gutierrez did a very good job.
Tony was very thorough, and didn't hesitate for a moment when I changed my mind and added the rooms upstairs to the project. I now wish I had included the spare bedroom because the other carpets are SO much cleaner. I utilized your services after hearing the ads on KOOL and am glad I did. Thank you for great service.
the serviceman Kirby was very professional and knowledgeable about the process and the products.
Very nice look forward having you back soon
All natural, no chemicals.
Green and the carpets are very clean and stay clean
They dida great job on my grout
The serviceman was very professional and friendly. He was very neat about everything and made sure he put guards up around the corners. After we wrote the check he asked to see a drivers license. I took mine out and then asked if you gave a military discount and he said yes! I showed him my military ID card and got a 10% discount! We love companies that honor their military Thanks!
I chose zerorez specifically for the zero residue promise. After having the tile and grout cleaned there was a white chalky film over half of the grout lines on my floor. I was on my hands and knees scrubbing grout and mopping floors which is exactly what I wanted to avoid by having the floor professionally cleaned. I do not feel that my 242.00 was money well spent.

You were professional and did a good job but your prices are a bit high and I had to move every single piece of furniture, (no exceptions). Some of my friends saw your work but we are in the senior catagory and moving all the furniture is a bit much. My area rugs look wonderful.