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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looks great and the stains are pretty much all gone. Very impressed with service and outcome.
A pet stain did not come out very well, I don't think my technician went over it but one time, would have liked to see him go over it a couple of times. Other than that, my carpets look good and I will definitely use you again.
Maybe giving cost of tile sealing and cleaning up front at the time customer calls for a quote. You service man did a good job and was very informative.
Quick service and job well done.
Your technician Johnathan was very thorough, customer service oriented and professional; an excellent representative of your organization. I am well pleased with the results.
Philip Perrino, President
Last name removed Heating & Cooling, LLC.
The quality, cleanliness of the finished product.
No chemicals so no chemical smell in my house after service, prompt arrival time of service person, service person took care not to bang up the corners of my walls with the cleaning hoses, service person let me know about the special water you sell for spot cleaning in the future but wasn't pushy about selling it to me, the extra services I wanted to know about for pet stains were fully explained but not pushed on me to purchase, and my carpets that had been dirty from four kids and two dogs were clean after he left!!
Great job. Our Technician was the best. Very well trained on how to give great customer service and skills on doing his job. Our carpets and tile look brand new. Thanks Zerorez
No chemicals
I donot think that the cleaning was worth what we paid for.
My carpets look brand new.
No residue
well groomed tech
use of furniture and wall guards
confirmed services and prices before proceeding
we were his last call of the day, stayed way past 7pm taking the time to do correctly and throughly
carpets looked good after they dried and were walked on
wasn't a surface layer type of clean I have experienced
The employee!! Even though I was rude to him he was very professional about the way he handled his quarelsome customer.
1. Horrible communication
2. Not following through with appointment
Great customer service, very nice and informative and our rug came back to us looking great.
Professionalism, booties and wall protectors. Little things like that mean that you care about the home you are cleaning.
Very clean finish to the carpets...not crunchy like the others. The Zerorez Empowered Cleaning Fluit is unbelieveably awesome!!!
Your representative was very polite and gave a great impression the way he was dressed and how he prsented himself. He was very informative an did an excellent job on our extremely soiled carpet, tile and furniture. We were totally surprised how well it all turned out. However, we do have a small area in the kitchen that still has soiled grout. We have invited neighbors and family to come and see the difference. Thank you. Pat Jensvols
Amazing results! SO much better than anything anyone else I've ever used!
To expensive for what you do
You did a great job on the carpet. You kept me informed about the tech's arrival. He showed me problem areas and told me how they would deal with it. The tech was very professional and pleasant.
No residue
Everything. The service was excellent, and my carpets were dry within 4 hours.
Well one of the rooms completed was really wet after the tech was done and took longer to dry which
Wasn't the problem - the second room was a lot dryer which I do not feel was clean there was dirt that came up.
The tech stated our carpet was not bad and did not need extra care.
The Tech was very professional and he cleaned my carpet up very good!
How clean the carpet looked after the technician was finished. He made the carpet look brand new again.
Carpet came out very clean. Technician arrived promptly.
Friendly service. Environmentally friendly.
Our carpets were in horrible shape. Your technicians were courteous and helpful and very efficient. We were so impressed. I would not hesitate to recommend your company and have already done so.