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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that Zerorez doesn't use chemicals to clean is a big deal in our house. Everything we do is organic and we don't what chemicals in our house for us and our 6 month old girl to be breathing.
Services are very reasonable and many options to fit your budget.
That NO harsh chemicals are used and my carpet dries by day's end.
technician; dried fast
Your tech advised on every process, took care of or home and was very knowledgeable.
Green, safe for pets and kids and keeps the carpets clean longer
I liked the it cleaned the carpet & the knowledge of technician who was here.
The young man that came out was truly a professional.
Very timely service with outstanding results!
I'm not sure. The Technicians were wonderful, very personable and polite. However, I have one room that seemed clean at first but after about a week it is no longer clean. So it seem that your technology only worked on 75% of my carpets. And strangely enough it is not the carpet they said was the worst.
Charge of $5 per stair is too much.
b.Your serviceman was very polite and new his job.
that you do not use soap
They were very clean and soft to walk on and the spots I was afraid would not come out did and the carpets are beautiful. Thanks Again.
Prompt arrival time, courteous and friendly technician and a job well done!
Good job, on time, pleasant service person
The prompt service and the young fellow Andrew Yesul was so careful with everything. The carpets look fantastic. He went over all the costs before he started and that way there were no surprises. Great experience. Greg Wyatt, Scottsdale.
Do business in Alaska, our other home.
I believe that this time having Zeroez cleaning my rugs, they are cleaning than they have ever been. What I like most though was Kirby the gentleman who was here to clean the carpet. I had asked for Wally just because my friend Sally Branch always your company and highly recommended Wally. Well to be honest when I asked Kirby if his name was Wally I was alittle disappointed. I was so very wrong, Kirby could not have been nicer, patience with my dogs, and such a gentlemen. Nothing against Wally, I don't even know him, but I am so very happy that Kirby was the one to clean my carpets. Thank you Kirby for doing such a wonderful job, and for being so polite and nice. Katie and Sara say hello.
I am pleased with the results but had doubt with the lack of communication and the lack of knowledge with whom ever book my appointment when I called. The gentlemen who cleaned the carpet was accommodating after finding out the in comvient situation I was left in. Although I felt like I was over charged for the amount of space that was cleaned. Thank you
First name removed Martinez
The gentleman who came to my condo was awesome but my appointment was for hardwood floor cleaning. The service tech was informative and honest but I should have been informed of the spray & mop process before the day of my appointment. I had been having some issues with some residue on the floor and had high hopes that there was a process (e.g. steaming - not just a product) that could help. Spray & mop just didn't do the trick. At the end of the day, I purchased the water because of a successful add-elbow-grease spot test and have been on my hands and knees cleaning my floors - the very task I hoped I could hire a service to help do. No complaints against the tech or the water, though. He was 10 minutes late beyond the 2-4pm window but made up for the delay with a pleasant and genuine disposition. Bottom line is that I knew what I was in for in advance and could have paid for the help and not just the water. I had my hopes up and then they were dashed.
Best carpet cleaning we have ever had.
The wonderful way my carpet looks and feels!! So refreshing !! I really like cleaning
other living surfaces with Zerorez Empowered Cleaning Fluid without the need for harmful
detergents and surfactants. It was good not worring about our two cats.
It truly is the RIGHT way to clean!!!
Kirby Lacy, the technician was very friendly and did a great job on our old carpet.
It cleaned the carpet very well. And your associates were very courteous and thorough.
I had both my carpet and tile cleaned. Both techs were on time, polite and did an outstanding job.
The service. Joel Leon the serviceman who came yesterday worked very hard and was most helpful.
How quickly & beautifully our carpets dried & the professionalism of our carpet cleaner.
Prompt, courteous service. Friendly and helpful technician. Very clean carpets! Covered wall corners which was nice because house had just been painted the day before. Clean equipment.
professional employees, carpet looks great
No chemicals are used; no residue
prompt!!! respectful, confident representative. carpet looks great!